BUSINESS REVIEWS

Fitness Avenue

About Fitness Avenue

Fitness Avenue stands out as a premier destination for fitness enthusiasts seeking quality equipment and exceptional service. With a commitment to customer satisfaction, they offer a seamless shopping experience, even amidst challenging times. Their friendly staff is praised for taking the time to ensure customers feel valued and not rushed. The merchandise is lauded for its outstanding quality, with products like the AmStaff vest receiving high marks. Despite occasional delays, Fitness Avenue's responsiveness and adaptability, exemplified by attentive customer representatives, have earned them a loyal following. Whether it's for a home gym or professional needs, Fitness Avenue is highly recommended for their top-notch fitness gear and unwavering dedication to their clients.

Customer reviews

Showing 51–100 of 692 published reviews.

Google

Very friendly staff. I received quotes by email asap! I was told exactly the day my order arrived. I ordered body bars and staff without hesitation put them in my car for me. I would recommend Fitness Avenue to anyone!

Google

I love to share that I got the best customer service at this location Oh what a nice experience thank you very much Remzi!!!!

Google

Really easy to get the product and service

Google

Service absolument impeccable et d'une énergie plus que plaisante. Explication claire et précise. Le prix des items sont très résonnable. C'est officiellement mon premier choix en terme de magasin d'équipement de Gym.

Google

On ne peut pas trouver des meilleurs prix. En plus, le service est super serviable et efficace.

Google

👍👍

Google

Équipement de grande qualité à un prix très raisonnable!

Google

Great place, good service. They take time to explain how the machines works

Google

Très bon service et les prix sont 3x moins chers que les autre magasin pour une qualité 2x meilleur.

Google

La machine combo hacksquat/leg press était défectueuse à l'arrivée, dû à un défaut de fabrication des tiges d'alliage de glissement. J'en ai avisé le représentant, M.Rykker, qui a offert un excellent service et m'a expliqué que de nouvelles tiges avec un alliage devaient êtres faites et testées pour qu'il puisse remplacer le matériel défectueux. Bien entendu, cela allait prendre un certain temps et le Covid n'a aidé en rien. J'ai finalement reçu les 2 tiges et 2 bearings de remplacement(brisés par les tiges trop molles), mais en démontant la machine, je me suis rendu compte que finalement les 4 bearings étaient brisés et pas seulement 2 comme j'en avais d'abord avisé M.Rykker. Celui-ci m'a fait envoyer 2 autres bearings aussitôt le message pris, le tout sans frais supplémentaire. Malgré le délai, qui était hors de contrôle vu le besoin de refaire des pièces et tester les alliages, je suis très satisfait du service et me permets de recommander fitnessavenue.ca car je sais que le service de qualité suivra.

Google

Great experience very helpful people! They have the best customer service and all the equipment's that you can dream off.

Google

Remzi was great and thorough in helping us select the right equipments for our home gym.Thank you 🙏🏻

Google

Great service! Was easy to talk to and we very helpful! Highly recommend boys 💪💪💪

Google

I purchased new floor mats and some heavy bags for my martial arts gym. Explosive Martial Arts in Hamilton. The price was the best around and the product was very good quality. Delivery was fairly priced and quick.

Google

Good place, professional service and friendly staff. Recommend to everyone.

Google

Great place! Super nice and friendly owners! The place is well stocked and the products are of a really good quality. The owner is very knowledgeable and gave me greater recommendations. I’m very happy with my purchase. Thank you! Will be coming back for sure!

Google

Solid equipment pricing and easy pickup

Google

SO incredibly happy with the professional direction and service I've received from the staff at Fitness Avenue! I purchased a number of new items for my in home personal training gym, and am pleased with the equipment(dumbbell rack, treadmill,flooring and mats) I received. I have been SO pleased with the quality of the equipment and ongoing support! I was so impressed with the delivery service, and their professionalism! --- I highly recommend Fitness Avenue for any gym equipment purchases... and I really appreciate all their help, and time, in making my home gym so enjoyable !! :)

Google

Great service! Was easy to talk to and we very helpful! Highly recommend boys 5 Stars!

Google

I'm so glad I found this place! I converted my basement into a gym so i needed quite a few items and guidance. Staff was very friendly and helpful. They took the time to explain everything and I did not end up spending as much as I thought I would. Highly recommend

Google

This store has really decent prices! The staff is very friendly and helpful when it comes to find what you need.

Google

Great prices with a very good variety to select from. Will be returning to expand my home gym! :)

Google

Amazing and quick service. Very friendly and professional stuff! I get very good advice for my needs. And prices was feet my pocket. I will suggest this location for any of my friends!

Google

Knowledgeable and efficient

Google

Lowest prices I can find for quality equipment. Did local pick up and it was simple and quick. Very helpful staff.

Google

Good price, peaple at the pickup warehouse are very nice and explain about the safty of the power rack. Thanks and I will buy again.

Google

Excellent prix! Personnel très chaleureux. Il y a vraiment de tout pour l’entraînement 👌

Google

Very good service. Very happy

Google

Very good service. Very happy

Google

Top qualité/prix

Google

Excellent service, had everything I was looking for, I highly recommend them, particularly the Barrie location.

Google

Excellent quality, and excellent service

Google

Easy order experience online. Excellent sale prices!! Staff member at warehouse pick up was fantastic and great to deal with. Will order again.

Google

Service impeccable, les employés sont passionnés et à l'écoute de nos besoins. Les prix sont très abordables et la gamme de produits offerte est intéressante. J'y retournerai assurement!

Google

Got the rower pre built and free shipping. Worth the price.

Google

Quick and easy to find. Great prices and plenty of stock. Will definitely buy there again.

Google

Frequently asked questions

What should I do if there is an issue with my order or pickup location?

If you encounter a problem with your order or pickup location, contact Fitness Avenue's customer service promptly. They have demonstrated willingness to resolve issues professionally and find solutions when possible.

How quickly can I expect my online order to be ready for pickup?

Online orders are typically processed quickly, often ready for pickup within a few hours or less than 24 hours, depending on product availability and location.

What kind of customer service can I expect at Fitness Avenue stores?

Customers report friendly, knowledgeable, and helpful staff who provide advice on equipment and assist with loading and pickup. Some locations have bilingual staff and emphasize courteous, efficient service.