BUSINESS REVIEWS

Fitness Avenue

About Fitness Avenue

Fitness Avenue stands out as a premier destination for fitness enthusiasts seeking quality equipment and exceptional service. With a commitment to customer satisfaction, they offer a seamless shopping experience, even amidst challenging times. Their friendly staff is praised for taking the time to ensure customers feel valued and not rushed. The merchandise is lauded for its outstanding quality, with products like the AmStaff vest receiving high marks. Despite occasional delays, Fitness Avenue's responsiveness and adaptability, exemplified by attentive customer representatives, have earned them a loyal following. Whether it's for a home gym or professional needs, Fitness Avenue is highly recommended for their top-notch fitness gear and unwavering dedication to their clients.

Customer reviews

Showing 101–150 of 692 published reviews.

Google

Always a pleasure. Good stock, friendly staff. 10/10

Google

Great place with quality equipment and unbeatable prices! I highly recommend them for all your gym equipment needs.

Google

Very helpful salesmen who recommended the perfect equipment for my specific needs and budget. Will definitely come back again to that location. Highly recommended!

Google

Was having a hard time locating a specific set of safety arms for my rigs. Not only did online customer service locate the item for me but they shipped it to the closest store for my convenience. Upon arriving at the concord location staff was extremely friendly and helpful and made sure I got everything I needed. I 100% will be back for any equipment my gym may need in the future!

Google

Quality products. Great value. Easy pick up.

Google

Good quality for the money..no issues

Google

Good products for appropriate and very reasonable prices. Easy to use website and easy pickup process. Even pre-COVID they were my go to for anything fitness related

Google

Impressive place and great service. Thank You!

Google

Bought a weight vest from Fitness Avenue, good price and with everyone buying up Fitness equipment for home use they actually had it in stock. It took longer to process the order but that because they're swamped with orders but pick up was seem less and the weight vest is nicely built.

Google

Always helpful.

Google

I always have a great experience purchasing from Fitness Avenue. Their selection and prices are great. Orders are always quick. Will definitely continue shopping with them in the future.

Google

I purchased the cardio pump set which I've used a number of times for Body Pump. Works great for what I need and I like the fun colors!

Google

I was able to get my items and they were definitely worth it. Despite having to wait an extra week to pick up my order and with all things considered due to the restrictions, the curb side pick up was very smooth.

Google

I purchased a weight set from here and picked it up to avoid delivery fees. Overall I am very satisfied with my purchase and it's great to be able to do BodyPump at home whenever I want. Only took away one star because you don't realize until after you place your order that you can only pick-up items on Mondays to Fridays, during office hours; no weekend or evening times available at all. This meant I had to book time off work to get my order. I wish this was clearly written before I placed my order, because I may have reconsidered picking it up vs delivery. I also found it difficult to get a hold of anyone on the phone to ask anything. You can only email and wait until they respond.

Google

High-quality product at a fair price. The curbside pickup was quick and easy.

Google

Really great selection and their curbside pick-up process was really easy to follow-up on during the COVID-19 lockdown. Very happy with their selection of high quality products and we have ordered from them a lot (i.e. knee raise station, virgin rubber weight plates, Olympic dumbbells, etc.). The staff at the loading dock are really friendly and helpful in getting the items you need to you as fast as possible and in great, brand new condition. Highly recommending!

Google

Colin was especially helpful with helping me find the correct resistance band. Could tell that he takes fitness very serious. Great service and physique.

Google

Shamus and Colin are terrific. Answered all my questions and made suggestions as to what they thought might be the best pieces of equipment for me. Fitness Avenue is my first choice for gear! Keep up the great work, boys!

Google

Great experience dealing with Shaemus very knowledgeable. Love my Amstaff Half Rack!!

Google

Wide selection of products at good prices - easy online order and quick pick-up. Great all round experience.

Google

Fast pickup, friendly service ☺️

Google

Professional, clean, easy to shop, organized positioning of the different equipment and Accessories. The Salesperson or perhaps he was the Owner was exemplary in his knowledge and courtesy. Great experience, great equipment, great pricing. We only wished we knew Earlier, but now that we have found fitness Avenue it will be our ‘Go-to’

Google

Good service.

Google

Great equipment for Great prices! Cant be beat going here.

Google

Frequently asked questions

What should I do if there is an issue with my order or pickup location?

If you encounter a problem with your order or pickup location, contact Fitness Avenue's customer service promptly. They have demonstrated willingness to resolve issues professionally and find solutions when possible.

How quickly can I expect my online order to be ready for pickup?

Online orders are typically processed quickly, often ready for pickup within a few hours or less than 24 hours, depending on product availability and location.

What kind of customer service can I expect at Fitness Avenue stores?

Customers report friendly, knowledgeable, and helpful staff who provide advice on equipment and assist with loading and pickup. Some locations have bilingual staff and emphasize courteous, efficient service.