BUSINESS REVIEWS

Expert Plumbers

About Expert Plumbers

Expert Plumbers is a top-tier plumbing service renowned for their exceptional customer care and professional expertise. Praised for their prompt response, they specialize in a range of services from emergency repairs to routine maintenance. Customers rave about the knowledgeable and courteous team, highlighting plumbers like Adam, Wayne, and Alan for their informative and friendly approach. Whether it's a water heater replacement or a comprehensive home inspection, Expert Plumbers ensures a seamless experience with thorough clean-up and honest work. Their dedication to customer satisfaction and ability to handle complex situations with ease makes them a highly recommended choice for any plumbing needs.

Customer reviews

Showing 401–450 of 1,619 published reviews.

Google

Kris was awesome! Super efficient, friendly, and helpful. Solved my mystery faucet woes without any trouble and now everything is working perfectly!

Google

Gentlemen Plumbers sent out a couple of plumbers a year and a half ago to get water to my house. It turned out that I needed a new pump in my well. It cost me $13,500 and I had water again. A year and a half later the water failed again. Gentlemen Plumbers accepted responsibility and they spent four days working to correct the problem. They covered all of those costs. The only new costs for me was about $1600 for a new and more specialized pump and about $1700 for a new pressure tank. A big thanks to Dan for his work and coordination of the work.

Google

After my first visit with Tom I decided to sign up for the Diamond Club. My mid century home has a lot of rough edges when it comes to plumbing but knowing that these fine gentlemen are a call away gives me peace of mind. They recently replaced the main water shutoff to the house and Jesse did a phenomenal job coordinating with the city and getting the new valve in. All in time for our afternoon family get together. Keep up the good work!

Google

We are very please with the service, competence and professionalism displayed by your employee.

Google

Brian was very professional, gave me a price before starting and did the work in a timely manner. These guys are very expensive but also very professional and do good work.

Google

Yellowpages

Very polite and professional. Explained everything clearly and made sure I was happy with the work before I left. I also appreciated the customer service when I called to book an appointment. The 24 hour service was much appreciated.

Facebook

Wayne fixed my plumbing issues immediately right before the Easter long weekend. Thanks Wayne!

Google

Great job, had a small unexpected issue afterward and they came back right away and fixed it under warranty.

Google

Hi just want to let you know that Daniel showed up to our home within an hour of me calling for a new hot water tank. He took the time to explain the pricing and the steps involved in replacing the old tank. He is very knowledgeable in his trade. His workmanship is great and he answered all my questions. What a great tech you have. I will definitely call the Gentlemen plumbers again. Thanks Again. Joe

Google

Arrived on time and introduced themselves. Explained that in addition to dealing with replacement of outside faucet they would like to do a complete home inspection with no obligation. They did; explained results and moved on to replace faucet. Work done quickly with excellent cleanup.

Facebook

Wayne and Steve did a great job! Reasonable prices and did a very thorough job! They cleaned up nicely and was great with giving out all the information and prices first! Thank you

BBB

Great service. Was very professional.

Google

Excellent service, a pleasure to have you in my home

Google

We hired the Gentlemen Plumbers to refit a new tub in a bathroom renovation project. A human error by the plumber caused a leak found several months later. However, once notified, they returned promptly with no hesitation. They identified and repaired the leak and then took full responsibility to repair the damage and restore our home to top condition. We would highly recommend them and their excellent customer service.

Google

We recently experienced some problems with water coming up in our newly renovated shower. Danny came today and explained exactly what he would be doing for us as far as diagnostics and possibly action. He was very good at explaining every step and worked until our blockage was cleared. He worked very neatly and was excellent about cleaning up after himself. We are extremely happy with the service provided today.

BBB

Brian the plumber came back today to complete work. He explained everything up front and the costs associated with the job. Not only did he fix my system but he improved it! I spoke to Trevor on the phone and he was very pleasant. Thank you gentleman!

Google

Outstanding service we received from Brian today. Very friendly and excellent customer service took the time to answer questions and explain all possibles options and cost with no pressure on us. He completed the work and cleaned up wonderful. He made sure that there were No leaks before he finished his work. We will be directing asking for Brian in the future.

Facebook

Thanks Sean Collis for coming out and getting my water back up and running! You can come hang out in our office anytime, you where a pleasure to have around!

Google

Excellent service. Plumber was very courteous and went above and beyond with his work and suggestions. Left with a great feeling after starting the day with bad plumbing news. Would 100% use again.

Google

Top quality service! Excellent individuals that showed up to do the job and they got the job done properly.

BBB

Excellent guys, and professional, friendly service from both individuals. I know will be requesting this company and the particular individuals that showed up. Unlike the company I contacted prior to this one. They showed up ready to tackle the job at hand.

Facebook

Fast, courteous, and super helpful!

Google

I was pleased with the service from the Gentlemen Plumbers. They arranged for a technician to come within hours of my query online. He explained the options for what he could do clearly and completed the work within the time he estimated for the job to take. We had a kitchen tap and a toilet replaced and a shower tap serviced.

Facebook

This is definitely a ladies and gentlemen serving ladies and gentlemen type of company. I love the way they do their billing, by the job and all the extras above and beyond, like checking the sump pump which we found out was fried (not good). With this time of year he probably saved our basement from flooding. Very kind, helpful and wasn’t afraid to show how to do things and answer any questions. I would recommend The Gentlemen Plumbers to family and friends.

Google

Not the cheapest but Awesome customer service and quality technicians

Google

Daniel was thorough efficient and prompt. Will use again!

BBB

I highly recommend receiving all of your plumbing needs through Gentlemen Plumbers - I have had a membership now for a couple of years - yearly inspections, priority service, knowledge and clear explanation of your plumbing needs. As a single female, it is reassuring to know I have a Company behind me I can trust. I just recently went through frozen sewer pipe "syndrome", which was efficiently and effectively taken care of. Your friendly staff and professionalism stand out. THANK YOU!!!

Facebook

Brian came to my home March 7 to do a home inspection on my plumbing. He took me through each step of my plumbing and explained issues I should watch for and gave estimates of what things would cost if I was thinking of getting anything done. Made suggestions on what my priorities would be. Very friendly, clean and courteous and also on time for his visit. He is the second tech from “Gentlemen Plumbers”that have come to my home and I have been totally satisfied. Very satisfied with “Gentlemen Plumbers” service and workmanship.

Google

Our hot water tank started leaking badly the other morning and they sent a very professional, knowledgeable tech out to assess the issue. We needed a new tank and within 5 hours of making the first call we had a new tank installed and running. Very competitive pricing and excellent service.

Google

Very quick and very professional! The plumbers were very courteous and explained everything very well. Highly recommend!

Facebook

AJ who came to my house to replace my hot water tank he did hi a fabulous job he was fast and efficient and very pleasant to deal with all in all a good experience

Google

I called Gentlemen Plumbers because of a malfunction in a fairly old water softener. I have to say that I've used their services before and have always been impressed by their customer service, the competence of their staff and the integrity that is evident in all their actions. This time was no exception. Beginning with a call from a receptionist at 7.45 to let me know that the tradesman would be arriving at 8.30 am. She was polite and very good humoured and sure enough, Ryan the plumber, arrived on time. He was smartly dressed, a good listener, and carefully examined the water-softener He was of the opinion that it was probably repairable and gave a detailed estimate of the likely cost. The problem turned out to be a combination of granular particles that had accumulated in the control system and a salt bridge that had formed a solid crust inside the base which prevented the free flow of water. We completed the payment which was exactly as forecast and Ryan gave a detailed account of the problem and a guide for maintaining the unit. I would recommend Gentleman Plumbers without any hesitation. Bart West

Facebook

from the call center to the plumber they were very nice people to deal with glad I called

Facebook

I was very pleased with the service they provided with fixing my furnace. It was done in a very timely fashion. Thank you

Google

Facebook

Had my water heater broke down on us, it had to be replaced, the plumber (Dave) was professional and honest. Install was very professional and timely. Pricing was up front and no hidden surprises. Would definitely use them again.

Facebook

Ryan Park is an amazing technician He doesn’t only have high experience in his job but also has an excellent customer service skill. He take time and explain to the customer understand the issues of the hot water tank at my place and tell customer how he will fix I trusted him completely base on his knowledge about how he talked to customer and showed customer his work After Ryan done the job on fixing the hot water and heat at my house, i felt completely satisfy and secure and no more stress ! I completely trust his work and really appreciate how patient he was and experience he had when he did the job First time for me when i had to go throu the worst experience that my house had no hot water and heat But your company and your staff did an amazing job on helping me on getting my hot water and heat back into the house I would definitely recommend your company, as i would definitely recommend Ryan to every single friends, family members and my customers at work I feel Supper impressed Good job Ryan Thank you

Google

I called on Wednesday afternoon and they showed up early Thursday morning. They had my water running the same. Gave me different options but did not push the more expensive one on me.. Very professional and polite.

Google

Sean C came to our house due to a sewer flooding. He came on a holiday and did a great job! He unplugged the sewer and gave me good tips in maintaining our drains clear and avoiding unplugged. He even cleaned up the mess caused by the flooding due to the overflowing water from the drains. He even taught me how to replace hose in our laundry. We would love to have him again in case we needed plumbing from gentlemen’s. Very clean job!

Google

Knew what they were doing and got the job done. Had to go through 3-5 different plumbing companies which kept referring other companies....

BBB

Despite the cost of the work I realize it was necessary and it was reasonable. Brian showed up and explained possible causes for my nondraining sink as well as best and worst case scenarios. He came at 6pm and worked til close to 3am to do some extensive work. I had a frozen solid drain issue. At every stage I was told how the work was processing and to ok any unusual procedures (they had to cut into a cabinet to change some piping (it ended up not affecting anything cosmetic) etc). At any rate no surprises. And great cleanup. Under my sink was left much cleaner than its ever been in my experience. Brian was professional and personable as was the other person who joined him (did not catch his name). Both were great. Highly recommend them and their company. -Paul

Google

Frequently asked questions

How does Expert Plumbers communicate with customers during service?

Expert Plumbers provides clear communication from start to finish, including notifications via text or email about arrival times and updates during the job.

What can I expect regarding professionalism and conduct of the plumbers?

Plumbers are described as polite, professional, knowledgeable, and courteous, often explaining work details and maintenance tips clearly to customers.

How does Expert Plumbers handle emergency or urgent plumbing situations?

They respond promptly to emergencies, sometimes adjusting schedules to accommodate urgent calls, and complete repairs efficiently while keeping customers informed.