Service was great. He showed up within the hour on a Friday night and not only removed the clog from 40 year old piping, he installed a clean out fitting, fixed other leaks and left my under sink cupboards cleaner than he found them. Great communication and execution. Would recommend and call again.
About Expert Plumbers
Expert Plumbers is a top-tier plumbing service renowned for their exceptional customer care and professional expertise. Praised for their prompt response, they specialize in a range of services from emergency repairs to routine maintenance. Customers rave about the knowledgeable and courteous team, highlighting plumbers like Adam, Wayne, and Alan for their informative and friendly approach. Whether it's a water heater replacement or a comprehensive home inspection, Expert Plumbers ensures a seamless experience with thorough clean-up and honest work. Their dedication to customer satisfaction and ability to handle complex situations with ease makes them a highly recommended choice for any plumbing needs.
Customer reviews
Showing 251–300 of 1,619 published reviews.
My experience with gentlemen plumbers has always been very very very good. Both for myself and my parents home. It is usually Ryan who shows up and he is always polite, efficient and honest. Always cleans up after himself. Is very respectful and just an all around nice guy. We love Ryan!! Today Tom was here and turns out the great service we get isn't exclusive to just Ryan. Even the people who answer the phone are good to deal with. Gentlemen plumbers always have made me smile!!
Clear explanation of what was found and fixed, friendly and able to answer any question.
Very prompt, polite and educated. However, I was a little taken back by the cost to replace a bathroom drain pipe. We paid 470.00 for a half hour job with minimal parts required. That did include the 69.00 for travel which was explained prior to the visit. Having said that I have not had to hire a plumber before, so maybe that’s the going rate???? If your not a plumber, and you need one, I recommend you call the kind people at Gentleman.
Hard workers, clean and tidy!
Service Was Excellent Answered Every Question I had and was able to explain what and why.
Jason was professional and courteous. Troubleshooted my problem. I really liked how customer service called prior to Jason arriving. 5 stars!!
Gentlemen for sure and always on time and do a great job .... Highly recommend them ....
friendly very informative. tidy and clean.
Very impressed with the customer service and quality of work with this company. Technicians explained things thoroughly and provided full disclosure of pros/cons with various options. Great experience and will use this company again for sure!
Great service! Appreciated the complimentary inspection. Tom was very professional.
They came in very quickly and addressed the issues. Friendly and professional service.
Excellent service Helpful Congenial Polite
We had a very thorough and friendly visit.
Highly recommend Gentlemen Plumbers. Adam came to check a toilet that was not working, thoroughly explained cost, vs cost of installing new one. Also explained membership and value to me the consumer. Very clean, no mess left behind, also changed tubing on washer, and reminded me why I should have this done. I was told upfront what the Cost would be, which, was what it was. Service was excellent, would definitely recommend this company.
We had a leaking sewage stack. Janine, the receptionist was amazing to deal with. Not only was she very friendly and professional but she knew the process inside and out and could anticipate all my concerns. Nick came in to repair and made me comfortable about the whole process. It was done much quicker than I ever would have thought and everything was clean when he left. He did a full house inspection once he was done and found a few more problems. I would definitely recommend them to anyone. I will be using them again
My job was a difficult one so I would like to start by saying that Chris and Levern did a great job with majority of it. They were nice to deal with and really tried their best. Thank you. The areas I would suggest to improve on is: 1) measure twice and don't assume. There was an issue because my p-traps were placed too low. But you came back and fixed them and made it right with me by paying for the drywaller bill I had because of the mistake. 2) Chris did not clearly explain to me why he didn't want to use a specific part hook my sink drain up, he just suggested I get new drains that came with my new sink. I was upset about that because I felt he was trying to take the easy way out. After talking with Brakkas I understand why Chris suggested it. I would suggest more explanation to people about why you want to do something. 3) It wasn't until Brakkas came in the third time that I learnt about your memberships and Biosmart. I have signed up and purchased the product. This was almost a missed opportunity. In the end I am happy but there were a few bumps along the way.
When looking for a plumber, I had no idea where to start. I remember seeing The Gentleman Plumbers trucks around the city and I am very happy I called them. Dylan came out and assessed our situation and knew right away what needed to be done. His professionalism and quality of work confirmed for me that I made the right call. I love the fact they cover their footware so no dirt gets tracked into the house. I would not hesitate to call The Gentleman Plumbers again and will gladly recommend them to anyone needing their services.
A pleasure to work with young man. Very efficient and knowledgeable.... took time to answer all my questions.
Corey, was great! Explained all options with prices and warranties. did a great job replacing our water heater. Quick, clean and thorough! Friendly and polite! I will be calling Gentlemen plumbers again!
Wayne provided excellent work. We needed emergency repairs done and they arrived earlier than the scheduled time and helped coordinate with city services.
Great service Fast Proficient Will call again 5 stars
I had what turned out to be a tough problem and was happy when they said they would fix it before they left and they did fix it . Thanks !
I had a wonderful experience with this company. Riley, the technician that was sent to my home, was friendly, knowledgeable, and super dedicated to making sure I was satisfied with the service I'd received. The plumbing issue I had initially called in took him barely five minutes to fix, but he remained for an additional SIX HOURS to deal with my kitchen sink, which had been causing me grief since moving into my home four months ago. I can't recommend his work, or the company, enough!
Thanks for the great thorough, pleasant and clean service.
Very Professional and gets the job done. Thank you and Frand and Adam did really great job. and very nice.
Their service is always friendly and helpful and on time. We've had some mixed advice from different people at the company regarding our hot water on demand water heater, but otherwise their work is solid.
I woke up in the middle of the night with a literal waterfall in my basement due to a bust PVC pipe. I called The Gentlemen Plumbers at 2:30 in the morning and they had someone here within the hour. Wayne was very friendly and professional and was able to diagnose the problem quickly and get it fixed! Absolutely awesome service! I will continue to use them and would recommend them to everyone. A+++++
I had called about 4 other plumbers on the Foothills and none had returned my call. When I called Gentlemen Plumbers they not only answered the phone they sent a Plumber out the next morning. Fast, courteous and competent. I would definitely recommend them
Jason is knowledgeable, thorough, efficient, and very pleasant. He explained everything he was doing, gave us very good advice, and cleaned up when he was finished. We enjoyed having him in our home.
What great service, Danny Johnston was awesome! He is super friendly and very knowledgeable. Excellent customer service experience!
Wayne and Frank were prompt, professional, and friendly. The work was done quickly and explanations were provided as they worked. We are happy with the service.
Always very impressed with the service from the Gentlemen Plumbers! I recently had a large job in an old house and Wayne and Frank were enthusiastic and professional. Not only did they do an excellent job with the current gas work, but they also set me up for future installations - which makes my life easier. Thank you!
This has been the best experience I have had with a plumbing company. Adam and Josh were courteous and polite and gave us all of the information we asked for through out the service call. Adam went above and beyond to get the job done!!!!!! If I could give them more than five stars I would, I am more than 100% satisfied and will not go back to any other company.
I've had a leaky toilet for sometime now! So relieved that it's been replaced and done in a completely professional manner. My technician was very friendly, professional and efficient. I'm very pleased with the outcome.
I am absolutely blown away by the service provided today by Brakkas and Adam. Professional, courteous, thorough and so considerate. 100% reccomend to anyone looking for home repair services!
Very happy with the job done by Ryan.
Pleased with the work. Riley was very pleasant, patient, knowledgeable, focussed and attentive to details. Work area cleaned before and after completion. Will definitely use this service again in the future.
Very courteous and polite plumber who kept us very well informed every step of the way. I highly recommend them
Frequently asked questions
How does Expert Plumbers communicate with customers during service?
Expert Plumbers provides clear communication from start to finish, including notifications via text or email about arrival times and updates during the job.
What can I expect regarding professionalism and conduct of the plumbers?
Plumbers are described as polite, professional, knowledgeable, and courteous, often explaining work details and maintenance tips clearly to customers.
How does Expert Plumbers handle emergency or urgent plumbing situations?
They respond promptly to emergencies, sometimes adjusting schedules to accommodate urgent calls, and complete repairs efficiently while keeping customers informed.