I called the company and within 24 hours Andrew was here to fix both of my plumbing issues. Andrew was friendly, profession, and thorough in his diagnosis and explanation of the issues. I was well educated on my options and issues that could come up in the future. Customer service was great as well from the very first call to when they called to let me know Andrew was on his way! Would recommend this company 100%
About Expert Plumbers
Expert Plumbers is a top-tier plumbing service renowned for their exceptional customer care and professional expertise. Praised for their prompt response, they specialize in a range of services from emergency repairs to routine maintenance. Customers rave about the knowledgeable and courteous team, highlighting plumbers like Adam, Wayne, and Alan for their informative and friendly approach. Whether it's a water heater replacement or a comprehensive home inspection, Expert Plumbers ensures a seamless experience with thorough clean-up and honest work. Their dedication to customer satisfaction and ability to handle complex situations with ease makes them a highly recommended choice for any plumbing needs.
Customer reviews
Showing 201–250 of 1,619 published reviews.
Very knowledgable on questions that I needed answers to
Very satisfied with Mike's work. Very professional. Very humble and easy to communicate Real professional.
Super helpful, considerate,polite and will definitely call them for all my plumbing needs.
Andrew came out and explained in great detail about pricing and guidelines for the company. Work was done very professionally (leak in a 3rd floor bathroom) given the very tight space. Had to make a couple part runs but given it was just after a long weekend in which he explained he worked so his truck was low totally understandable. Great service and reasonable pricing!
They were very punctual and did a really fast and efficient job!
My experience was professional, personal and a priority. I am hopeful that the Fairell Law Firm will give my life back. Thanks
Outstanding service (actually a gentleman plumber) ... knowledgeable, fast and reasonably priced ... BRAVO!!!
Very professional work, pipe had a small leak and they were able to fit us in as soon as possible. Andrew worked in a very timely matter and went the extra mile in order to get the job done and was extremely friendly. Highly recommend gentleman plumbers.
Andrew provided great service. And I was happy with how everything turned out.
We had a toilet tank gasket fail and flood the bathroom and basement. Mike was exactly what we wanted in this situation - calm, competent and caring. He fixed all the problems he found, explained everything he was doing, and was great with curious kids watching what he was doing.
Brakkas was timely and efficient and a pleasure to deal with while he had the unpleasant task of augering out 13 years or detritus from my kitchen line.
Found leaking elbow at hot water tank so called for repair. Arrived next day at time quoted. Tank was 13 yrs old and elbow was hard to get at so agreed to replace tank,fix elbow,etc. Found exhaust/chimney was wrong type also (not safe as was not double walled so outside was hot). When removing from roof,,flashing ripped 3 shingles as last installer used about 20 nails and tons of tar,etc. So,,I had some spare shingles so not only did Dave change my tank,chimney,etc he also replaced the 3 shingles,sealed,etc. I dont think most plumbers would have gone to this level of making it right.Thx Dave.
Very easy to deal with over the phone. Had a leaking emergency and the were able to show up within the hour, let me know of all the problems and helped me come up with the easiest and cheapest solution. Would definitely recommend and will use again.
Blair arrived promptly, found the problem and within a very short time, had taken care of it. Except for the fact that I had a working toilet again, I'd hardly know he'd been here. He was knowledgable, efficient and friendly and I would certainly recommend him. That's two of the staff so far: both Blair and Nick have been super!
Excellent service, solved problem, very efficient. Made the right choice calling Gentleman Plumbers!
Quick to the point and done within 1.5 hr. Price is what it is and good work.
Laverne was able to assess the situation in an exceptionally quick manner. Very knowledgeable and professional. I will continue using this great company
Plumber was methodical and worked his way to find the leak, In the end, it was quite expensive, but I feel the problem was solved for good. I liked that I was consulted at each step as the bill was growing.
We just had a new Sump Pump installed today by Walter, Jonah and Kyle. They were professional, friendly and very patient with my many questions. They were very thorough with their explanations and assisted in the moving of some items in order for the installation to take place. We are very impressed and feel very confident, due to their thoroughness of the install and as well as the cleanup, that if we should have any problems with the install we would receive satisfaction from them. In this day and age, it is nice to see people who are willing to go beyond the scope of the original job and willing assist and it is for this reason and the ones mentioned above, that we would HIGHLY recommend this company for all of your future plumbing needs.
I had a fairly non-standard toilet for install and Jason was excellent! It was a tough one, and it took some time, but he remained determined and good-humoured throughout. If I had tried to do this myself, I’d have been curled up on the floor in the fetal position crying for my mother. Fantastic work!!
Adam did a great job! He was friendly, knowledgeable and thorough. We will definitely use Gentlemen Plumber and Adam again.
Although we had to call Gentlemen Plumbers to come back after the initial two visits to fix our furnace problem once Ryan was onsite we experienced a real professional in correcting our furnace noise. He quickly located the issue, provided sensible solutions and we weren't charged more than we had already paid. Very satisfied with Ryan's work!
Laverne and Tycho did a fantastic job - were friendly and very efficient. We are very satisfied with their outstanding service!
Very kind talkative and well trained and knowledgeable. Definitely recommend.
Technician (Brad) arrived as booked, was thorough, professional, did a great job, didn’t oversell. Truly a Gentleman Plumber!
Kyle and Austin were Very Professional, knowledgeable and represent your company exactly as advertised.
I've had a leaky toilet for sometime now! So relieved that it's been replaced and done in a completely professional manner. My technician was very friendly, professional and efficient. I'm very pleased with the outcome.
My floor drain was backing up in my laundry room and spilling across the basement floor on multiple occasions. I thought maybe a simple auger to clear the pipe to my septic system would be all I needed. When Cale and Scott showed up they deduced the problem without even seeing below the concrete. The problem was actually that my laundry and kitchen pipes were plumbed straight into the trap in the basement. This is against code and reduced water flow resulting in the overflow of the drain. They determined this without even seeing below the concrete pad. When they broke it up, low and behold the pipes were exactly as they stated it was done initially. They Y’d the laundry and kitchen lines straight into the main pipe and put in a new drain trap independent of the flow then put fresh concrete down. They even removed the potential auger fee to clean the lines to save me money while adding new steel feed lines for my washer taps. They know what they are doing, and try and save you money wherever possible. The Gentlemen are the only plumbers I call. Every job they complete is professional with satisfaction guaranteed. They set the bar high and stand by their work. Anyone uninterested in the dispatch fee are free to source a fly by night company, which may only offer you a bandaid. Costs money to run fully stocked trucks, and fully licensed/insured tradesmen. Thanks,
Polite, efficient service. All services are clearly quoted up front. Would definitely recommend them.
Thanks! Above and beyond. Quite happy with everything.
Very pleased with the service. The Technician, Vern, was professional and courteous. There was no pressure to upgrade or purchase any additional services. We have been using this company for a few years now. I recommend this company.
Wayne was clear & descriptive in all ways, with viable suggestions and solutions. He dealt with the required work right away and layed the groundwork plan for future work to be done later. I'm quite happy, all's well.
I had the Gentlemen plumbers come out to give me an estimate on replacing my furnace and hot water tank. Richard explained everything to me and basically what everything would cost. I decided to chose them and am very happy I did. They were very professional and courteous. Job has been completed and I am very happy with it and with them. Thank you Richard and Danny.
Kyle was very informative , solved my problem, would recommend them to all who want good service
Nick was a real gentleman. kind patient and explained everything. he did a great job in accommodating our needs and old house renovation.
Old hot water heater died. New one installed same day as diagnosis. Friendly, courteous service. No mess left behind. Easy to coordinate appointment. Not sure what more needs to be said.
Dylan was thorough and professional when our garburator stopped working. Even though it was a quick fix he made it feel like our time was worthwhile by providing a complimentary house inspection. We were happy to have him in our home and my 3 year old loved him. Thanks Dylan!
Excellent work! Pleasant employee and great experience!
The Gentlemen Plumbers had been my "go to" guys from the start. and when I needed their service to resolve an issue with my hot water tank, Tycho and Jason came to my house as scheduled. Tycho gave me the options I had to resolve the issue and as it turned out, there was a need to replace my hot water tank since a repair option did not work. Tycho told me that they would submit their report so I could get some form of refund because the tank didn't meet its full warranty for performance. The new tank was installed, fittings reworked, tested, and the hot water tank has been running very well within expectation! Tycho and Jason were personable and very professional with their engagement. They know what they are doing!! Highly recommended!!
I'm a new homeowner and had no idea where to start with plumbing. The Gentlemen Plumbers were extremely communicative with everything from pricing to potential upgrades. My whole experience was extremely thorough and they took the time to make sure I fully understood any potential safety concerns in my house--beyond the issues that I had initially reached out about. They were extremely courteous and extremely professional. Overall I would definitely recommend them to new homeowners who aren't really sure where to start.
Very thorough and informative! Answered all my questions! Highly recommended!
Service was pretty good...they came the same day I called...a little expensive, but happy to have it done...
Richard and Danny were prompt and friendly and replaced my leaking hot water tank in a timely manner. They even hauled away the old water heater. Everything was completed with no muss, no fuss and especially no mess! I would recommend The Gentlemen Plumbers and would definitely use them again myself.
Frequently asked questions
How does Expert Plumbers communicate with customers during service?
Expert Plumbers provides clear communication from start to finish, including notifications via text or email about arrival times and updates during the job.
What can I expect regarding professionalism and conduct of the plumbers?
Plumbers are described as polite, professional, knowledgeable, and courteous, often explaining work details and maintenance tips clearly to customers.
How does Expert Plumbers handle emergency or urgent plumbing situations?
They respond promptly to emergencies, sometimes adjusting schedules to accommodate urgent calls, and complete repairs efficiently while keeping customers informed.