Steve was our total heating and plumbing inspector. He was very friendly and courteous and he explained everything to us as he inspected it. He was very knowledgeable and answered all our questions to our satisfaction. We feel comfortable that our home is safe after his check. We are very happy with every aspect of his dealings with us.The price point for this inspection was very reasonable also.
About Expert Plumbers
Expert Plumbers is a top-tier plumbing service renowned for their exceptional customer care and professional expertise. Praised for their prompt response, they specialize in a range of services from emergency repairs to routine maintenance. Customers rave about the knowledgeable and courteous team, highlighting plumbers like Adam, Wayne, and Alan for their informative and friendly approach. Whether it's a water heater replacement or a comprehensive home inspection, Expert Plumbers ensures a seamless experience with thorough clean-up and honest work. Their dedication to customer satisfaction and ability to handle complex situations with ease makes them a highly recommended choice for any plumbing needs.
Customer reviews
Showing 1551–1600 of 1,619 published reviews.
Matthew. What can I say besides thank you so much for your professionalism, politeness, and detailed thorough explanation of the issues with my water heater. The additional inspections of my faucets etc in kitchen and bath and of our furnace. I really appreciated the no pressure sales and the transparency of the information I was given. And the speed of getting a service call was phenomenal. Thanks again Matthew!!
The service tech, Nathan, was prompt and polite. He kept me well informed of all that was wrong with our water system and pressure tank. He left us with a few options to mull over. Overall, pleased with the service provided.
Very pleased with the speed & thoroughness of their work. Explained everything.
Great guys. Very knowledgeable and helpful Darlene Kellam
Excellent service,but they are very expensive. It would be nice if pricing is considerable.
Highly recommend The Gentleman Plumbers to anyone! From my research online when deciding who to hire, to the initial inquiry with the booking staff, to when Ryan came to give me a quote, to the day when the work was done, my experience was excellent. Thank you for being professional, knowledgable and easy to work with every step of the way. I was unfamiliar with many aspects of the work required and Ryan explained everything and answered my questions in a friendly, honest, easy to understand, and realistic way. Based on the discussions Ryan and I had, I was very comfortable with the decisions I made on behalf of my family and our financial situation. A huge thank you to Ryan and Chris who came and did the work! They did an amazing job, explained things clearly, were professional and would have them back to do future work anytime. If you're looking for gentlemen to do your plumbering ... they are the men for the job!
Very pleased with my new kitchen faucet. Thank you Kurt! If you are looking for the best service, pay the extra. It will be worth it, trust me.
Friendly staff, quick and thorough work at a reasonable price.
Fast and friendly service. Very impressed with the work done
Our neighbor Daniel Suwala has serviced us at least 5 occasions in our private home and in our businesses. Different issues were settled effectively Smart, efficient and dependable. Thank you.
Our experience took longer that we originally anticipated. Our original call was for a leaking faucet. After a thorough check of the appliances we were advised that the hard water was probably the source of some of our problems and could cause us problems in the future. A water softener was recommended and we were happy to proceed with this having had one in the past. I was impressed that they were able to install this the same day. We were initially very satisfied until we realized our leak still existed after we thought it had been fixed. We had some other issues but all have been resolved to our satisfaction. We have worked with two different technicians during this week but the resolution of our problems by the Manager Ashley was outstanding. Her final goal was to see us 100% satisfied. She listened to our concerns without prejudice and was willing to do whatever it took to make things right. To find a company that stands by their 100% guarantee of satisfaction or a full refund is refreshing is very much needed in the trade industry. Due to the customer comes first attitude in resolving our problems, I would recommend this company to others.
I was more that pleased with my experience of Gentleman plumbers to-day ,The young man who came was well trained,and did a good clean job replacing my sump pump.also checked other plumbing areas ,found one of the washing machine hoses was very slowly leaking and replaced it Thanks for excellent service. Mary Olley
Very knowledgeable, polite and willing to 'think outside the box to get things done. You can tell these guys really care about their work.
Very knowledgable, polite and willing to 'think outside the box to get things done. You can tell these guys really care about their work.
I explained the problem to the tech and she was quick to diagnosis it and how to fix the clog. Showed me the prices and what tools she was going to use to undo the clog. Had fun sharing stories and explaining to me the in's and out's of plumbing, toilets and inspected the house thoroughly and explained each issue carefully with me and recommendations to resolve the issue.
Reasons why I liked the company: 1- great customer service on the phone 2- they were able to send a plumber in a very quick manner (same day) 3- the service was well done- we had four soldered shut-off valves that needed replacing 4 - the plumber is friendly and professional 5- the plumber who is a lady told me that the company treats her well (this is huge for me) 5- there were additional services that were offered in an informative but not aggressive manner. 6- the pricing was well explained, and the plumber was organized and well-equipped. I will definitely call them for future services again.
Jeff was THE MAN! He came in and fixed our problem in 10 minutes, we even offered some helpful advice about other appliances in our ageing home and our ancient furnaces. I would be happy to see Jeff at our door again for our ongoing pluming needs. Thank-you Jeff! Lifesaver!
Fast courteous service. Knows the business and gets it done.
Great service, decent prices. Will use again!
Awesome plumber!
Kale and Ben provided an excellent service. They were very easy to talk to and explained clearly what my possible options were. The repair work done to my hot water tank looked outstanding, showing pride in their work. I was completely satisfied with gentleman plumbers and definitely recommend them to anyone that has a plumbing issue! Thank you
Great customer service.
Professional courteous service even if I had to wait until the following morning for someone to come. Pricey.
I had an emergency with my hot water tank and they provided me next day service! The installer that I dealt with was friendly, courteous and professional. The job was Great! I would definitely use their service again.
On time and efficient. Troubleshooted problem without creating a mess and cleaned up afterwards.
A little expensive but fast and courteous
I had Richard and Landon come to my house to look at my broken furnace. They were both great polite very informative and Patient with a house full of children. It was a great experience. Thank you
Called the Gentlemen Plumber's out because our furnace was blowing cold air and would not shut off. Ryan Park arrived shortly after we placed the call and was at the house for 5 hours checking the furnace out. He showed and explained everything he was doing with the furnace. He advised us that the furnace was no good anymore and that it being 12 years old they probably would not be able to get parts for it and that it was the wrong size furnace for the house, it was too small. He also checked out the air conditioning and the air conditioner was over compensating when it would run because it was damaged when it was installed so we needed to replace that also. Ryan gave us three different quotes, so we decided to have both replaced. They arrived at 8:00 a.m. on Monday morning and did not finish the job until 8:30 p.m. that night. They ran into a few problems with the piping and the way they were installed before. They were fantastic. Since the installation of the new items our house has been very comfortable, whereas before it was always cold and it did not matter what the temperature was set at. Ryan Park, Kale Trim, Nathan Lowry and Aaron Coker were excellent workers, polite, clean and friendly, even though Aaron went into the truck and fell asleep. Ok fine he fell out of the truck in the morning and hurt his knee, worked really hard for a good 7 hours and just had to go rest his knee and have a nap. LOL. I would recommend this company and these fine men to everyone. They were great. Thank you guys so much for fixing everything.
Wayne arrived promptly on time. He spent time explaining and educating us as he connected our washer, gas dryer and quick coupler for gas BBQ. We are pleased with the service Wayne provided us and will call again if needed. Thanks Wayne
They were awesome Very helpful Will use again.
It was a wonderful experience of having Ryan and Chris at my house to look at water leaking problem from gentleman plumbers. I have appointment on same day and in just next couple of hours. Very friendly and professional approach of guys. Solved problem efficiently. No issue. I definitely recommend these guys and gentleman plumbers
Excellent service! Very personable fellows. I would recommend this company highly.
Very friendly and professional. A bit pricey, but the service was great!
I had Steve from Gentlemen Plumbers come out to fix a clog in my kitchen faucet. Steve completed the job efficiently and professionally. He did not rush and made sure the clog was gone and there were no leaks. He also completed a complimentary inspection on all the plumbing in the house. I would highly recommend this company.
The service was amazing. I always use these plumbers and they never let me down.
I have used The Gentlemen Plumbers for my personal/property management purposes. They offer great services at great flat rate prices. I would recommend them to anyone. In the past, Ryan Park helped me to update the hot water heating system at my rental property. He provided friendly, excellent, and professional service. Recently Brian helped me by fixing my clogged sink. He was friendly, courteous, and professional. He walked me through the whole process of what needed to be done and made sure that I was satisfied with the service provided.
Had a complex issue that wasnt discovered until months after a visit from a tech who had a rough time with the job. Upon letting customer service know, the owner came personally to talk to me and get an idea of the issue, and not only resolved the issue but redid the whole job to ensure quality work was performed. Great service, great owners, great techs....I wish more businesses oprerated with this level of integrity and personability. Thank you. Cheers Chris
Frequently asked questions
How does Expert Plumbers communicate with customers during service?
Expert Plumbers provides clear communication from start to finish, including notifications via text or email about arrival times and updates during the job.
What can I expect regarding professionalism and conduct of the plumbers?
Plumbers are described as polite, professional, knowledgeable, and courteous, often explaining work details and maintenance tips clearly to customers.
How does Expert Plumbers handle emergency or urgent plumbing situations?
They respond promptly to emergencies, sometimes adjusting schedules to accommodate urgent calls, and complete repairs efficiently while keeping customers informed.