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Expert Plumbers

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About Expert Plumbers

Expert Plumbers is a top-tier plumbing service renowned for their exceptional customer care and professional expertise. Praised for their prompt response, they specialize in a range of services from emergency repairs to routine maintenance. Customers rave about the knowledgeable and courteous team, highlighting plumbers like Adam, Wayne, and Alan for their informative and friendly approach. Whether it's a water heater replacement or a comprehensive home inspection, Expert Plumbers ensures a seamless experience with thorough clean-up and honest work. Their dedication to customer satisfaction and ability to handle complex situations with ease makes them a highly recommended choice for any plumbing needs.


Customer reviews

Showing 1601–1619 of 1,619 published reviews.

Facebook

Had a complex issue that wasn't discovered until months after a visit from a tech who had a rough time with the job. Upon letting customer service know, the owner came personally to talk to me and get an idea of the issue, and not only resolved the issue but redid the whole job to ensure quality work was performed. Great service, great owners, great techs....I wish more businesses operated with this level of integrity.

Chris JanzFeb 29, 2020
Facebook

RickFeb 26, 2020
Facebook

Excellent service... They were prompt in arriving and fixing 2 separate problems. They explained the problem and why it needed to be fixed so I would understand everything they were doing! Highly recommend!

Caitlin GeigerFeb 26, 2020
Facebook

I contacted The Gentleman Plumbers when we noticed our main water valve pipe slowly leaking and Wayne came out to see what was going on. He was very friendly, informative and courteous. He nailed down the problem right away and even told us the city was partly at fault. He did a thorough inspection of our home's entire plumbing and gave us some ideas to think about. Wayne himself will be coming back in a couple of weeks to fix the problem and is coordinating with the city to get it all done quickly. If their plumbing work is as good as their customer service, I'll be very happy! Also liked the online chat and booking capability.

SarahFeb 26, 2020
Google

I didn't want to call a plumber because I felt it would be too costly since it was in the middle of the night and I have never installed a sump pump before. Although there were no technician's available until the morning I called around 7:30 am and was told that someone would be out between 8am and 10 am. Someone actually showed up within a time frame and Miss Teagan showed up. She worked professionally and efficiently with the installation. She did a fantastic job and represented her company very well. If I ever need a plumber again I will ask for her specifically and I will tell everyone to utilize your service. Job well done Miss Teagan. Thank you for your prompt and professional service.

Debi FabiFeb 24, 2020
Google

Ryan was great. He was very willing to answer all of our questions and did so very thoroughly and genuinely. He also did a good job cleaning up all work areas, which doesn't always happen. He even asked if we were satisfied with the clean up. Overall, very personable and knowledgeable. Would definitely welcome Ryan back for any future service. In fact, all experiences we have had with The Gentleman Plumbers, plumbers and staff, have been excellent.

Maxine MiciakFeb 23, 2020
Yellowpages

Matthew was polite, friendly and did good work. I won't hesitate to contact them again.

ColleenFeb 23, 2020
Google

These guys did an amazing job replacing our hot water heater. Steven was unbelievably patient with answering all my questions and explaining what was wrong in a way I could understand it, a true gentleman. He had all the required parts in his truck and was able to do the repair the same day. After the job was done he clean up thoroughly as if he'd never been here. He also did an inspection on other plumbing related things around my house and pointed out a few things that needed my attention. My best plumber experience in Edmonton so far.

TothFeb 23, 2020
Facebook

They came out to our place thats pretty much in the middle of nowhere alberta the very next day, fixed our problem with no hassle in no time at all. The price was hundreds less than what others were charging. Will deffinately be calling the for any and all future plumbing work. Thanks guys!

AmandaFeb 22, 2020
Google

Kelly AltheimFeb 22, 2020
Google

Ryan and his assistant were very professional, courteous, informative and clean in their work presentation. I am taking a few of their qualities and implementing them into my own business.

Wylda KristelFeb 22, 2020
Google

Wayne arrived on time after Ashley in dispatch called me. He explained everything well and didn't mind having the dog follow him everywhere. The complimentary review of the house revealed a few concerns that I can now budget for. Great work!

BrendaFeb 21, 2020
Google

Fantastic!! Professional, prompt, polite.They quickly diagnosed the problem. If you very have a problem don't hesitate to call them☺

RoseFeb 21, 2020
Google

From the first call to The Gentlemen Plumbers with Robin assisting me with my booking to Clifton the tech- who was very patient and informative.They were all amazing and informative and patient. Great staff!! Will definitely recommend them to others.

Marcela LewinsonFeb 21, 2020
Google

DevFeb 20, 2020
Google

Wendy AdelarFeb 20, 2020
Google

BillyFeb 19, 2020
BBB

We had to have our tankless water tank replaced after only 8 years because the guys who installed it did it wrong causing condensation to drip into the unit which then lead to leaks and rust on the inside of the unit. We're lucky there wasn't a fire. Enter Jeff and Steve from Action Auger. They explained everything that had happened with our old unit and answered all of my many, many questions about the old and the unit. They were friendly, knowledgeable and thorough. I can't recommend them high enough.

NancyFeb 16, 2020
Homestars

Wayne was very helpful and great at explaining the issue. The inspection around the house was a nice touch. Service was prompt and courteous. Will recommend to other people. Thanks again!

LeeFeb 16, 2020

Frequently asked questions

How does Expert Plumbers communicate with customers during service?

Expert Plumbers provides clear communication from start to finish, including notifications via text or email about arrival times and updates during the job.

What can I expect regarding professionalism and conduct of the plumbers?

Plumbers are described as polite, professional, knowledgeable, and courteous, often explaining work details and maintenance tips clearly to customers.

How does Expert Plumbers handle emergency or urgent plumbing situations?

They respond promptly to emergencies, sometimes adjusting schedules to accommodate urgent calls, and complete repairs efficiently while keeping customers informed.