Me, my wife, and mother-in-law can’t say enough about our experience with Gentlemen Plumbers. We had called regarding a sewer line issue and they sent Dustin. He was very respectful, up-front about costs, and kept us in the loop throughout the process. He was excellent. Sadly we don’t see that kind of pleasantness very often any more. We would have Dustin back in a heart beat. Thank you GP and thank you Dustin. 5 stars.
About Expert Plumbers
Expert Plumbers is a top-tier plumbing service renowned for their exceptional customer care and professional expertise. Praised for their prompt response, they specialize in a range of services from emergency repairs to routine maintenance. Customers rave about the knowledgeable and courteous team, highlighting plumbers like Adam, Wayne, and Alan for their informative and friendly approach. Whether it's a water heater replacement or a comprehensive home inspection, Expert Plumbers ensures a seamless experience with thorough clean-up and honest work. Their dedication to customer satisfaction and ability to handle complex situations with ease makes them a highly recommended choice for any plumbing needs.
Customer reviews
Showing 801–850 of 1,619 published reviews.
Great prompt and courteous service, recommended.
Very pleasant, knowledgeable, clean, took time to explain what, why and how things work, fixed necessary items quickly. Excellent service!
Such a great experience. The gentleman came to our house quickly, gave clear prices, finished the job at once, gave me a home inspection, and helped plan for my next renovation project. He even fixed my sink faucet free of charge. I wouldn't call anyone else!
Adam and his helpers were extremely polite, knowledgeable and helpful. I was impressed with their unambiguous pricing policies. They were careful to keep my house clean. Would recommend them anytime!
Richard was fantastic! He was very knowledgable about the issues I was experiencing and offered solutions for both immediate rectification as well as options for quotes based on my questions about the products available. He did a complimentary check of my entire house and showed me ways to improve on the maintenance of our plumbing overall. Very friendly, courteous and professional. I will definitely use The Gentlemen Plumbers again in the future.
Very professional and courteous. Arrived on time and had the job done without any mess.
Brian was personable, knowledgeable, efficient, prompt, and professional. Job well done and thanks for the entire team to making this an unstressed event.
Alan and "the helper" were so awesome. They are friendly and did an amazing job in replacing our sump pump and even the hose in the back for me .I've also learned a lot of do's and don'ts while they were here .Had the poor guys trudging through the muddy mess to fix the hose outside for us. Thank you so much .Anyone in need of awesome plumbers should call these guys! I will inform anyone I know who needs a plumber as well.They also did an inspection of all the plumbing in the house. 1000% happy with the professional and friendly service today .
Alan and Dave were excellent. They arrived right on time, and got the job done. They were courteous and very, very tidy workers. We are delighted.
Richard was very professional and exhibited efficient service and kept me informed about the project throughout. We are very pleased customers and will definitely use their services in the future.
We were totally impressed with the professionalism and knowledge of the two Gentlemen who spent 3 hours in our home inspecting lines and various features in our home as well as answering our many questions. This was a very positive experience.
My basement toilet was clogged and I had a leak under carpet. Adam and Jack cane in and thoroughly assessed the situation. They took the time to explain it to me patiently and courteously as plumbing is not my expertise. I was impressed by the professional and detailed manner that Adam maintained at all times. He was honest in his assessments and provided different scenarios with possible outcomes. I appreciated the communication and advice that he shared with me. He was polite to my children as well as being personable and numerous with them and giving them recommendations on how to keep our pipes clear and a what not to do scenario, much appreciated. I had to have them out for another service call as the problem was detected underground and not a simple fix. He did give that possible scenario on the first inspection but did other things that helped the basement bathroom for a few days. On 2nd service call they sent a different technician to keep within timelines because Adam was held up on another service call. Damien was also a pleasure and professional. What impressed me the most was after Adam was done his service call he and Jack came over to my place to offer more advice and assist Damien as it might be a city main line issue. But he wanted to provide further direction at no cost benefit for himself. He is knowledgeable, helpful and professional and I would recommend him to anyone that has a plumbing issue. Thank you so much, Crystal Burns
Darcy and Dustin helped me out with my furnace today! Hug thanks! Also super professional and taught me about the problem so I could fix next time. Super good job guys !!
I wanted to replace the old bathroom and kitchen faucets in my apartment. I had the Gentlemen Plumbers in previously and was happy with the service so I called them again to do this work. The appointment setup was very easy and I was called about an hour prior to Richard's from Gentlemen Plumbers arrival. The work was done quickly and courteously and Richard took the time to explain the costs before the work was started. Richard also took the time to answer questions about plumbing work I was planning in the future. I plan to have them in again to do these other projects.
He explained in detail, issues with the old toilet and the concerns of possible events if it's not replaced. He also explained more about water usage of the new toilet and that dual flush buttons not required as consumption has gone down a lot with the new models.
Fast response time. Very knowledgeable and professional character.
The plumber I had come look at my sump was amazing. He was very knowledgeable and explained what he was doing as we went along. He was nice. I would highly recommend them.
Great experience!! Our Plumber Steve was super professional and very personable. He explained everything before-hand, and continued explaining everything as he went. We really enjoyed how easy he was to talk to (as we know nothing about plumbing). I would 100% recommend and will reuse in the future.! Thank you!!!
My kitchen faucet suddenly stopped working late in the evening. My husband called the gentleman plumber the next day at about noon. Since we are enrolled in the diamond club a gentleman named Steve came in less than two hours. I thought it was a broken faucet because all the other faucets and toilets were working.After he inspected the faucet he determined it was corrosion from the hot water tank. Steve replaced the tank and waited for the water to heat up. We tweaked the temp a bit and he found a small leak that he fixed. Super service and courtesy with this company.
The two gentlemen that came to our house were excellent. Very courteous and professional and they did a great job
We had a block in the main line that limited us using any running water in the house. The gentlemen plumbers came quickly and were very professional. The pricing was easy to understand and comparable if not better than the competitors. They were very thorough and explained everything along the way. Very happy with the service.
Ryan from Gentleman Plumbers in Edmonton came out to our apartment today and did a great job! He was incredibly professional and kind! We were so happy to have him come out on the weekend. He assessed the issue quickly, and got down to business. Couldn’t have asked for a better experience, thank you Ryan!
We requested 2 jobs. One was an urgent. A hot water tank rusted and started leaking in the evening. This was fixed with a new tank within 3 hours. The other job was bypassing a water softener by placing new un-softened water lines to a drinking water tap in the kitchen and to two outside garden hose taps . This was done on the day scheduled and quickly. There were no surprises, everything was tidy after the work was done. The cost was very similar/better to work done by others in the past and fair, well worth the service provided. Overall the service was excellent. Thank you.
Excellent service. Polite, professional and comprehensive. Would highly recommend to others!
Steve did our home plumbing inspection. he was very friendly, patient and professional. he explained his findings in a clear manner. thanks very much!
Richard found the water leak right away and replaced the toilet immediately. He also checked the rest of the house plumbing to see if everything was in working order. His recommendations were explained very well. Took my worries away! Thank you.
Routine annual home inspection - the guys came and as always were courteous and polite. They fixed a small leak in place and had good advice for our water heater. Thanks!
The company squeezed me into an earlier time slot which I appreciated. Richard was friendly and the estimate and pricing was all upfront. My only concern was he spent more time getting parts than completing the job. Overall, would go through them again.
For several weeks I had experienced slow draining in my kitchen and adjoining bathroom sinks. After trying drain clearing solutions and crystals I concluded that the problem was deeper into the pipes than I could affect. Adam showed up with a smile and a concern for my problem and confidence in being able to determine a solution. Adam was respectful of my home and my understanding of what his process was and what help he could provide. I agreed with Adam that auguring the pipes, followed by the use of an organic matter cleanser would help maintain clear drainage. Adam also reviewed all plumbing facilities in my home as well as assessing my furnace. The feedback is most helpful for my list of home maintenance which I often forget to refer to but having the list is my fall back. Thank you to Adam and his careful and caring attentions to my home.
For several weeks I had experienced slow draining in my kitchen and adjoining bathroom sinks. After trying drain clearing solutions and crystals I concluded that the problem was deeper into the pipes than I could affect. Adam showed up with a smile and a concern for my problem and confidence in being able to determine a solution. Adam was respectful of my home and my understanding of what his process was and what help he could provide. I agreed with Adam that auguring the pipes, followed by the use of an organic matter cleanser would help maintain clear drainage. Adam also reviewed all plumbing facilities in my home as well as assessing my furnace. The feedback is most helpful for my list of home maintenance which I often forget to refer to but having the list is my fall back. Thank you to Adam and his careful and caring attentions to my home.
I’ve always had excellent service from these folks. Kind, considerate, social people. They always offer me different options on how I want them to tackle my issues. They don’t leave till the job is complete. I never feel pressured to pay more. And I never feel taken advantage of. Always a great experience when it comes to this company 10/10 would recommend.
So impressed with the professional and friendly Adam from Gentlemen Plumbers! Faced with a job that should have been a simple unblocking of a drain, but was made challenging by ancient pipes and some weird renovations in the past, he stuck with it cheerfully and patiently. I felt rather embarassed that he left our bathroom quite a bit cleaner than it had been before he started. And our cat really liked him, which is, of course, the highest praise possible :)
Jesse was very professional and listened to all our concerns. and our son slept through the whole thing! Even though the problem couldn't be fixed the same day he was sure to make sure things were set up to move things along. Thanks once again!
A big thank you to Richard for the great work done getting my sewer working and all the advise after the inspection. Great job done and will be calling you again. Many Thanks.
I was very happy with the service. THANK YOU SO MUCH!!
This was our first time dealing with their service, and we would recommend them to anyone. My wife Theresa and I were very grateful and impressed with the whole experience from start to finish. Ryan P was both personable and professional. Thank you once again for your help.
We are very happy with the work Chris did for us. We definitely will recommend the gentlemen plumbers to all our friends.
Nick was a gentleman both in appearance and behavior. He was helpful in that he explained all the problems and gave me the options. He showed me the finished product and cleaned up everything. I was very pleased. Turners
As always the service was great. Shane was awesome. Thanx so much. There are a lot of plumbing companies to chose from,in my opinion if you don't choose this one you will not get too quality service and top quality techs. Thanx again Shane and The Gentlemen Plumbers!!!!!!!!
We needed a plumber in a hurry. Their phone number was displayed on their ad so we were able to get the gentlemen plumbers. Excellent service, pleasant help. Accommodating. Thank you
Had a terrible experience a number of years ago but ran into an emergency and decided to try them again. Complete turnaround this time; someone showed up within 3 hours of my call, notified me 30 minutes before their arrival that they were on route and the service was excellent. Kudos to the plumber Jesse who spent all the time needed to get the job done professionally. Definitely will use them again if needed.
Excellent service.. Excellent response time.. Ryan was very efficient.
Had a moment or two of panic with an unexpected leak. Can't say enough positive things about about these guys 'n gals. From the moment of being greeted on the phone to Brian's arrival, explanations and follow up customer service. Very professional, courteous, knowledgeable. Very comfortable having these folks in my home. Thank you.
Excellent and courteous service; fast response.
My technician was amazing and the cost was very competitive. I appreciated that he showed up on time and explained everything he did very thoroughly. he was honest and made suggestions for suture service and upgrades. My basement is no longer freezing !
The Gentlemen Plumbers were very easy to deal with and gave me a wide range of times they could come to my house. The service was outstanding. I will call again for future plumbing needs.
Frequently asked questions
How does Expert Plumbers communicate with customers during service?
Expert Plumbers provides clear communication from start to finish, including notifications via text or email about arrival times and updates during the job.
What can I expect regarding professionalism and conduct of the plumbers?
Plumbers are described as polite, professional, knowledgeable, and courteous, often explaining work details and maintenance tips clearly to customers.
How does Expert Plumbers handle emergency or urgent plumbing situations?
They respond promptly to emergencies, sometimes adjusting schedules to accommodate urgent calls, and complete repairs efficiently while keeping customers informed.