Great Service Every time.
About Edwards Ford
Edwards Ford, nestled in the heart of West Union, stands out as a premier destination for automotive excellence. Renowned for their exceptional customer service, the dealership boasts a team of professionals who go the extra mile to ensure a stress-free experience. Clients rave about the knowledgeable staff, particularly praising Emma Pruitt in the service department for her professionalism and efficiency. Whether it's a complex repair or routine maintenance, Edwards Ford delivers expert service with transparency and speed, often exceeding expectations by completing tasks ahead of schedule and under budget. The sales team, including David Langston and Tim Emory, is celebrated for providing the best car buying experiences, marked by joy and ease. With a commitment to customer satisfaction and a friendly, no-pressure approach, Edwards Ford is a trusted name for automotive needs.
Customer reviews
Showing 251–300 of 325 published reviews.
Had my car repaired in less than a day with a much smaller bill than I was expecting.
great experience I'm happy with the service
Beaux was very professional and willing to answer any question I had.
fast courteous service. pleasant people to do business with. Stacy is the best!
Ashley really listened to understand what we were looking for in a used car. She found something absolutely perfect & we love our "new to us" vehicle. We thank her so much for her tenacity, patience and thoughtfulness. We will appreciate it for years to come! 😊
We have enjoyed every aspect of our experience. Barry, our salesman, has been very knowledgeable and helpful, and what he didn't have answers to he got from Tim his manager. We had very specific needs in a tow vehicle, and these guys made sure we had what we needed. Thanks, guys!
These gentlemen are top knotch, and Stacey is unbelievably professional and super knowledgeable. …More
David Langston is the BEST from the moment we walked in, he was Great he Listed to our needs and delivered the perfect vehicle for us, to the door. Made sure our two young daughters were happy as well, gave them snacks and drinks. I’m sure they do that for all customers but made Tristen & Teagan feel special just the same. Great experience would buy here again! Most hassle free purchase ever made! Thanks again David.
Great place, very friendly. Dylan was great!!
The price was right and they did everything they said they would do. My sales person was Stacey and he was not pushy and answered all my questions. If he didn’t know the answer he would find out and didn’t try to BS me. The sales process was smooth. I highly recommend the. If you are buying a car.
Extremely friendly and efficient service! Dylan got me exactly what I was looking for and at a great price! Beyond happy with my experience!
The best experience I have ever had buying a car!!! Incredibly nice people to work with!
I recently bought a bronco at Edwards Ford in Wahala South Carolina. I actually drove from Georgia because of their excellent rating. My sales person, Beaux, was extremely knowledgeable he also was very polite and had a great sense of humor as well. You could tell he was very experienced at his job and I was in and out in a couple hours with a brand-new car! He did not tire from letting me test drive several vehicles and pointed out the pros and cons with each one based on what I told him I preferred. Their finance department was quick and I got a good interest rate! I would not hesitate to make the drive to Edwards Ford for your next vehicle!!
I was very happy with my experience in the purchase of my vehicle. Sales staff was friendly and accommodating. They came to pick me up so I could finalize my purchase.
Edwards Ford is a awesome dealership. Our salesman David was very friendly and a consummate professional. Highly recommended and will definitely do business in the future!!
Excellent customer service and buying experience!
Fantastic! This is my 8th vehicle purchase and my 2nd from Edward's. Both Edwards experiences have been top quality pre-owned vehicles. We reached out to Ashley (online sales) and she arranged the vehicle to be pulled from the sister lot same day. During initial phone conversation, on lot arrival and the test drive she was super kind and not pushy about selling. We shared with the team we would let them know our decision asap as we had several vehicles we wanted to check out. Our truck was totaled and we didnt have much time, but wanted to make sure we made the best decision not forced by circumstance. I looked at hundreds online and several in person, but the best vehicle, price and customer service is at Edward's. I was so thankful to return to their smiling faces. They were the most genuine group I've ever worked with. We pulled back up at closing time, but they didn't mind! They worked past closing and made an incredible deal for us. It was the QUICKEST & BEST deal we've experienced. My husband always brings me along as I don't give in to games, but believe when I say no games are played here. It was such a relief to actually enjoy the experience and have people give you the best deal right up front! Ashley and the two gentlemen are the best you'll work with!
Beaux did an excellent job and made ordering my truck a pleasant experience. He was professional and responded to my questions in a timely manner.
Very well pleased with our salesman Barry. Answered all of our questions and was very professional during the whole process. Would recommend anyone going to Edwards’s Ford
They made my wife and I feel like family. Courteous, knowledgeable, and helpful. I highly recommend! JN
Fantastic service! Quick turnaround and a very fair price.
Wonderful experience buying my dream car! Beaux and Tim were wonderful! Highly recommend!!
awesome people and awesome environment David was very helpful
Great customer service in all aspects. Very knowledgeable and responsive to questions and needs. Very good with time management of all services and cost was reasonable
Probably one of the best car buying experiences ever. These folks work as a team (shout out to Barry and Tim) to make sure you're completely happy. Don't bother going anywhere else. I'd give 6 stars if possible!
I shopped online as I live over an hour away, Ashley was amazing. Answered all of my questions, communication was remarkable and everything went very smooth!
I have been trading with Edwards Ford for just over 25 years and my father and grandfather before me. Beaux did an excellent job and made ordering my truck a pleasant experience. He was professional and responded to my questions in a timely manner.
Dylan My salesman. Good guy.
I have bought many vehicles during my lifetime and I must say purchasing my F250 from Edwards Ford was by far the BEST car buying experience EVER!!! David Langston and Tim Emory were a joy to deal with!! I HIGHLY recommend Edwards Ford over any other dealership anyday!!!!!!
Frequently asked questions
Does Edwards Ford offer vehicle pickup and return for servicing?
Yes, Edwards Ford provides vehicle pickup and prompt return for servicing to enhance customer convenience.
Can Edwards Ford service vehicles covered by extended warranties or service plans?
Edwards Ford services vehicles with extended warranties or service plans, coordinating with warranty companies for payment.
How does Edwards Ford handle appointment scheduling and wait times?
Appointments can be made online or by phone; while occasional delays occur, the staff strives to minimize wait times and accommodate customers promptly.