BUSINESS REVIEWS

Edwards Ford

3440 blue ridge blvd, West Union, SC, United States

About Edwards Ford

Edwards Ford, nestled in the heart of West Union, stands out as a premier destination for automotive excellence. Renowned for their exceptional customer service, the dealership boasts a team of professionals who go the extra mile to ensure a stress-free experience. Clients rave about the knowledgeable staff, particularly praising Emma Pruitt in the service department for her professionalism and efficiency. Whether it's a complex repair or routine maintenance, Edwards Ford delivers expert service with transparency and speed, often exceeding expectations by completing tasks ahead of schedule and under budget. The sales team, including David Langston and Tim Emory, is celebrated for providing the best car buying experiences, marked by joy and ease. With a commitment to customer satisfaction and a friendly, no-pressure approach, Edwards Ford is a trusted name for automotive needs.

Customer reviews

Showing 301–325 of 325 published reviews.

Google

Had a great experience with Barry today on a beautiful 2022 F-250 Tremor! Nice to find a dealership with a truck you can’t find!

Google

Great customer service in all aspects. Very knowledgeable and responsive to questions and needs. Very good with time management of all services and cost was reasonable.

Google

Facebook

great customer service. Thanks!

Google

Good place to do business. People are friendly and knowledgeable and don’t try to push you into buying something.

Google

Barry was very helpful and knowledgeable in fact all were. Great experience

Google

Ashley and Tim were amazing to work with! We had very limited time to be in the dealership and they made it happen in record time. Amazing service to say the very least!

Google

Expert service! Completed my recall the day before the scheduled appointment! I used another local dealer for another 2021 Ford Escape. They had my vehicle from February 21st until April 11 for the same recall. Emily was very professional and kept me updated! She is an outstanding ambassador for your Dealership!

Google

Facebook

sales staff and finance were easy to work with

Google

Facebook

they gave me an amazing deal and very friendly staff

Google

Lee the service manager and William the macanic were great!

Google

The repair was to replace 4 'blend door actuator' motors under the dashboard...not an easy repair. Turns out the only had to replace 3 actuators and the repair was quicker and cost less than I was quoted. Emma at the service desk was good at keeping me informed of the repair progress.

Google

I called in to speak to the service department at Edwards Ford in Walhalla and spoke with Emma Pruitt. She was incredibly professional and was able to answer each and every one of my questions. I will certainly be asking for her when I come in!

Google

I'm by no means a car person and feel like I get talked into buying all the wrong things which usually gives me a lot of anxiety about getting my car serviced. Let me tell you that I just had the best experience I have ever had with Emma in the Service Department. No stress, no hassle, she got it done fast but more importantly it was done right. Well done Edwards Ford. You could use about 10 more of her.

Google

I brought my car in for service and Emma and Austin were fantastic!

Google

No better dealership in the update. Courteous and knowledgeable staff. Willing to go that extra mile to make sure you are pleased with the buying experience.

Google

Frequently asked questions

Does Edwards Ford offer vehicle pickup and return for servicing?

Yes, Edwards Ford provides vehicle pickup and prompt return for servicing to enhance customer convenience.

Can Edwards Ford service vehicles covered by extended warranties or service plans?

Edwards Ford services vehicles with extended warranties or service plans, coordinating with warranty companies for payment.

How does Edwards Ford handle appointment scheduling and wait times?

Appointments can be made online or by phone; while occasional delays occur, the staff strives to minimize wait times and accommodate customers promptly.