BUSINESS REVIEWS

Edwards Ford

3440 blue ridge blvd, West Union, SC, United States

About Edwards Ford

Edwards Ford, nestled in the heart of West Union, stands out as a premier destination for automotive excellence. Renowned for their exceptional customer service, the dealership boasts a team of professionals who go the extra mile to ensure a stress-free experience. Clients rave about the knowledgeable staff, particularly praising Emma Pruitt in the service department for her professionalism and efficiency. Whether it's a complex repair or routine maintenance, Edwards Ford delivers expert service with transparency and speed, often exceeding expectations by completing tasks ahead of schedule and under budget. The sales team, including David Langston and Tim Emory, is celebrated for providing the best car buying experiences, marked by joy and ease. With a commitment to customer satisfaction and a friendly, no-pressure approach, Edwards Ford is a trusted name for automotive needs.

Customer reviews

Showing 51–100 of 325 published reviews.

Google

Paul Harris was my service advisor, absolutely top notch customer service! Would recommend this establishment! Better than the other dealerships around!

Google

These gentlemen are top knotch, and Stacey is unbelievably professional and super knowledgeable. If you are in the market for a new or used car, go see them you won't regret it!

Google

Very knowledgeable, the staff put me at ease and was able to complete my repairs in a timely manner. I highly recommend them.

Google

Wonderful staff👌 I have never had an issue…. Enjoy the staff in service department

Facebook

Dependable service, timely.

Facebook

We have have our Ford Edge and F250 serviced there and they always do a great job with them both. Thank you 😃😎5 Star

Google

Great service at Edwards Ford. Used my FordPass rewards point for service. Service was quick and courteous! Will definitely be returning.

Google

Paul did an excellent job and provided great and timely service when I brought my truck in to have the brakes done. He kept me informed, gave quality updates, and turned the truck around as quick as he could. I will return for my future service needs.

Google

Everyone at Edwards is so friendly and helpful. I have bought 4 new cars from them and I have always had great service. I highly recommend them.

Google

I was extremely pleased with my service today. I had booked my appointment online and arrived only to find out it wasn't working so they told me it would be a bit. They still got me in and out in under 2 hrs. I was impressed. Everyone was also very friendly and greeted me with a hello as they passed by me in the waiting room and I loved the touch with the peppermint patty. I will definitely bring my vehicle back there with such great service.

Google

Friendly, timely, and answered all questions professionally.

Google

Courteous and accommodating staff in the service department. Fast service with my oil change.

Google

Very professional and found the problem quickly.

Google

Everything was great right down to the best deal possible. This was probably the 8th vehicle I've bought at Edwards.

Google

Friendly service, quality work, and done on time.

Google

Everything was great right down to the best deal possible. This was probably the 8th vehicle I've bought at Edwards.

Google

The staff was super nice and helpful. They took care of my care needs in a timely manner.

Google

They are always supper nice here at Edwards, I brought my vehicle in for “The Works” and asked them to check some other issues I’m having. They did it with out any complaints or issues helping me. Thanks guys!

Google

We do a good bit of business with these guys for work. Always friendly and easy to deal with.

Google

I came to Edward's with a bad tire, and they took care of me quickly, in spite of the fact there were other customers ahead of me. The price to fix my tire was very reasonable, also.

Facebook

courteous efficient sales and service

Google

Fantastic!!! Took almost no time to have service done. Ty

Facebook

Polite helpful employees 😃

Google

Lee the service manager and William the macanic were great!

Google

They did good work on my gt350 mustang

Google

They did good work on my gt350 mustang

Google

Work was performed in a timely manner and to satisfactory quality. Highly recommended

Google

Very knowledgeable and quickly handled the issue.

Google

Edwards does a great job of repairing your vehicle in a timely matter.

Google

We have always had a wonderful experience at Edwards!

Google

Very willing to work with you.

Google

Very personable with fast, friendly service!

Google

Facebook

Great people to work with

Google

Quick clean service. In and out and all work completed.

Facebook

Great service & they treat you like family😁

Google

Good fast service

Google

Was very pleased

Google

The service guys went out of their way to help me.

Google

Excellent effort to keep me updated and informed on the status of my car.

Google

An amazing Ford dealership with a great owner and employees! I would highly recommend Edwards Ford to anyone looking to service or purchases a vehicle. You will not be disappointed!!!!

Google

Frequently asked questions

Does Edwards Ford offer vehicle pickup and return for servicing?

Yes, Edwards Ford provides vehicle pickup and prompt return for servicing to enhance customer convenience.

Can Edwards Ford service vehicles covered by extended warranties or service plans?

Edwards Ford services vehicles with extended warranties or service plans, coordinating with warranty companies for payment.

How does Edwards Ford handle appointment scheduling and wait times?

Appointments can be made online or by phone; while occasional delays occur, the staff strives to minimize wait times and accommodate customers promptly.