BUSINESS REVIEWS

Dick's Pawn Superstore West

About Dick's Pawn Superstore West

Dick's Pawn Superstore West is a premier pawn shop renowned for its exceptional customer service and an extensive selection of high-quality items. With a focus on jewelry, customers rave about the knowledgeable and helpful staff, like Rhonda and Christine, who provide a pressure-free shopping experience. Whether you're looking to trade in old pieces or find the perfect new accessory, their experts, including Joe the jeweler, are there to guide you. The store also caters to firearms enthusiasts, with commendations for Mike Snead's courteous assistance. Ty's friendly and seamless service ensures a memorable visit for all. Dick's Pawn Superstore West is celebrated for its professional team, including Stu Darden and Kelly Allen, making it a five-star destination for loans, purchases, and trustworthy transactions.

Customer reviews

Showing 301–350 of 954 published reviews.

Google

Great customer service thank justin

Facebook

Amber was awesome polite

Facebook

Connie was very helpful. I was in and out in just a few minutes. she met my needs.

Google

Positive: Professionalism, Quality, Responsiveness, Value Excellent experience April Hester was great

Google

Each time I come in, I have the most wonderful experience. Stu (Stuart) is my main jewelry guy and he goes above and beyond to make sure that purchasing, display, sizing etc. is top notch! He gives you advice and helps you choose what best fits for you - I haven’t been to another jewelry store since I’ve been coming here and I won’t dare go anywhere else. Best service, best prices and displays I’ve ever seen!

Google

Positive: Professionalism, Quality Amber was great. She went above and beyond to handle my request as I complain about being hungry lol. She even let me use her personal hotspot when my phone was going crazy. Would definitely recommend her to anyone around needing assistance....she rocks thanks again Amber !

Google

Positive: Professionalism, Quality Amber did a great job

Facebook

Customer service is excellent always polite and proficient. Benefits for referrals and oil change reimbursement very nice.

Google

Positive: Professionalism, Quality, Responsiveness April was a great loan officer. She is very polite and went the extra mile to obtain my registration because I forgot to bring it. Great job and Thank you.

Google

Best guys in town wont say lies like you need background checks for ammo purchases and prices are cheaper than at Rivertown guns Why go anyplace else

Google

Positive: Professionalism, Quality, Responsiveness, Value

Facebook

honest fair and decent prices. April is very friendly and efficient

Google

Positive: Quality Tracy was very helpful

Facebook

April was fantastic! We thank her so very much.

Facebook

It was very easy and hassle free. Tiffany was a pleasure to deal with.

Facebook

Tiffany Morris was great and very informative and helpful when it came to any questions we had we definitely recommend coming here

Google

April had me in and in under 10 minutes great job

Google

Facebook

Tiffany was a great help , and as alway nice as can be . Love working with her .

Google

Miss April was very helpful and nice will be back

Google

Tabitha and Tiffany are very efficient friendly and make you feel welcome. I will always remember this as a great experience.

Google

Justin was super helpful with my purchase as he always is! He is the only person I will deal with. His customer service skills are great. If he’s not there, I will legit come back when he is. Thanks for a great shopping experience!

Google

Lisa is amazing! She is so helpful and knowledgeable. A+++++++++

Facebook

I highly recommend Dick's Title Loans West (Hwy. 501). Lisa & Jennifer are the very best!!! They are always very courteous and professional. Thank you!

Google

Friendly and helpful staff, large selection of merchandise, and fair prices. What more could you want. I will shop there again, and again.

Google

Justin and Brandon are awesome every time I come in

Google

Brian and Brandon were extremely helpful and made the process of buying my firearm quick and easy 100% recommend stopping in for your fire arms needs

Google

Best guns and best deals! Thank for all the information and help.

Google

Tabby was friendly and very helpful and very efficient and fast its was good experience 👍

Google

Always good All of you guys

Google

Justin was super helpful, got exactly what I needed in a quick and friendly fashion.

Google

Justin and Brandon are always very nice and have great customer service.

Google

Justin. Perfect customer service. I’m a satisfied customer. Thank u

Google

Brandon, Brad, and Aaron were great the service and the time I spend here was excellent Thanks You guys for making this a great experience

Google

I had an awesome experience justin was the perfect host and an amazing help. I was very happy about the amount effort justin put into helping me, and helping my daughter when she lost her money to the gumball machine and that alone ensures that I will definitely be coming back thank yall so much for all the help

Google

Jacki was very helpful and friendly. Her competence and efficient manner made the process quick and easy to understand. Jacki definitely deserves a raise! 💵

Google

Kelly was wonderful 👍🏽👍🏽👍🏽 Helped me and my daughter find the perfect pair of earrings for me and I layaway a pair for her birthday the following month. I’m very pleased with the service and will be visiting very soon again

Google

Tiffany is wonderful person and helpful. Always there when you need her.

Google

Had great experience with lisa. Highly recommend her or any of the staff at this location. Honest trustworthy and always patient and understanding with customers.

Google

Justin and Brandon were great sales men!!! Highly recommend them

Google

Frequently asked questions

What kind of customer service can I expect at Dick's Pawn Superstore West?

Customers consistently report friendly, helpful, and knowledgeable staff who provide professional and courteous service throughout their visit.

How does Dick's Pawn Superstore West handle loan and title loan processes?

The loan process is described as quick, easy, and professional, with staff explaining each step clearly and offering support to ensure customers feel comfortable and informed.

Can I get assistance with jewelry purchases and repairs at Dick's Pawn Superstore West?

Yes, the store offers help with selecting jewelry and provides quality repair services such as ring sizing and watch battery replacement, often completed while customers wait.