GooglePositive: Professionalism, Quality, Responsiveness, Value Connie is the best she is very nice and was very helpful
About Dick's Pawn Superstore West
Dick's Pawn Superstore West is a premier pawn shop renowned for its exceptional customer service and an extensive selection of high-quality items. With a focus on jewelry, customers rave about the knowledgeable and helpful staff, like Rhonda and Christine, who provide a pressure-free shopping experience. Whether you're looking to trade in old pieces or find the perfect new accessory, their experts, including Joe the jeweler, are there to guide you. The store also caters to firearms enthusiasts, with commendations for Mike Snead's courteous assistance. Ty's friendly and seamless service ensures a memorable visit for all. Dick's Pawn Superstore West is celebrated for its professional team, including Stu Darden and Kelly Allen, making it a five-star destination for loans, purchases, and trustworthy transactions.
Customer reviews
Showing 251–300 of 954 published reviews.
GoogleGoogleJustin was amazing. He gave me an amazing deal on a laptop for my kids schooling and was so friendly. He really went above and beyond for me. Thanks again to Justin Wilkerson.
FacebookEasy to work with and takes about an hour to finish everything. Ask for April, She did an excellent job.
GooglePositive: Professionalism Amber was great! She was very informative and a pleasure to work with!
GooglePositive: Professionalism, Quality, Responsiveness, Value Awesome Experience. Erin was very professional, nice & helpful ❤️
GooglePositive: Professionalism, Responsiveness Very helpful in understanding all documents and I had a very good result with my loan experience. …More
GooglePositive: Professionalism, Responsiveness Connie is a very attentive, helpful and professional person, very good care.
FacebookLook for Connie, she is the best, she can help you and guide you, excellent attention👍
GoogleTiffany was very friendly and so much help in my time of need.
GoogleA Great place n good people thanks Connie u r the best
GoogleI have bought a few things from them and Justin has always been helpful and the prices have always been reasonable. I'll be back thanks guy!
GooglePositive: Quality, Value Quick and easy friendly service
GoogleWent in at the pawn shop to check at some of their chains today, ended buying one for my mother, Kimberly, one of the jewelry sale, was very helpful and very resourceful. Helped me find the perfect gift, highly recommended. Couldn’t had a better experience
GoogleGreat customer service!!!
GooglePositive: Professionalism, Quality, Responsiveness
GoogleAmber is awesome and pleasant to deal with and y'all have a great employee. Thank you very much
GooglePositive: Professionalism, Responsiveness
GoogleTracy Connie and Amber were so good to me! Helped me out in a pinch and were very friendly and nice to me!
GooglePositive: Professionalism, Responsiveness, Value
GooglePositive: Professionalism, Responsiveness
FacebookI went to a Dick's title loan and had a plus customer service from them Britney was top-notch and the best the whole crew there's customer service is excellent I had a wonderful experience with them and would recommend them to you all A+ in fact I put them on the Dean's List they were wonderful
GoogleGreat people!!! Tiffany and Connie, awesome customer service!!!
GoogleTiffany was awesome. She helped me with my title loan and got me the money I was asking for quickly and she was a pleasure to deal with. She was very kind and polite.
GooglePositive: Professionalism Tiffany is awesome.
FacebookConnie was a amazing person to handle business with and gave me the best customer service I could ask for and understood what I was asking and worked with me to the best of her ability. Y’all go check out Dicks!
FacebookConnie was great. helped me out in a jam. sweet and friendly. thank you
GoogleI’ve had nothing but good things from this place and Justin is awesome with the customers and all
GooglePositive: Professionalism
GooglePositive: Professionalism April was helpful and able to answer all my questions very professional what a great experience and meeting thank you April
Facebook
FacebookApril was very nice and very helpful!! Loved doing business with such a sweet lady.
FacebookIf you want fast friendly service see Connie. She works really hard to get you the best deal. Thanks Connie 😚
FacebookGreat folks at Dicks. Connie was awesome. She made the whole experience very nice.
FacebookApril she’s great pulled me right out of a jam good customer service very nice and does what she can do to help u thanks April
GoogleBest ever!!! Also takes care and cool all around 💪🏾
FacebookTiffany was amazing!! Thank you Tiffany!!
GoogleI was pleased with outcome of the services with Connie she was very helpful and concerned if any friends need a loan I would highly recommend them to Dick’s pawn shop to see Connie
GooglePositive: Professionalism, Quality, Responsiveness, Value Came in looking for a loan and got much more. Connie was very pleased, fast, friendly service. Recommand this place to anyone.
FacebookFast, fair and courteous service. Connie was outstanding! Nice to deal with someone who knows the business.
GoogleJustin was wonderful to work with and easy to get things done with. he made it a lot easier because I'm not exactly good at filling out paperwork
GoogleThe customer service was excellent! Very friendly and helpful! I would recommend them to everyone! Thank you for your help with my financial situation! April was excellent and very friendly!
FacebookFast and Friendly service, everything explained in detail would highly recommend this service to everyone
FacebookConnie and Amber were both amazing to do business with! They answered all questions I had about the process and made it incredibly easy to understand. It was a quick process and they saved me by getting me the money in about 30 minutes! Most definitely recommend going to these beautiful ladies!
FacebookTracy H was absolutely wonderful. she was extremely helpful in fufilling ny needs today!! and shes quite the friendly face !! thank you tracy
FacebookApril was very helpful, and webt the extra mile to help me. Thanks
GooglePositive: Professionalism, Quality, Responsiveness, Value Tracey was excellent and very helpful!
GooglePositive: Professionalism, Quality, Responsiveness, Value Erin c. Very nice and helpful.
GooglePositive: Professionalism The lady I dealt with was amazing and very friendly. Erin was het name and she had a smile on and talked to us like we were family. She was friendly professional and fun all at the same time. Thanks Erin for everything!!
GooglePositive: Professionalism, Quality, Value Very professional
GooglePositive: Professionalism Amber was so helpful through this process. Especially not knowing anything about loans, her and miss Connie made things very easy and comfortable. Thank you!
Frequently asked questions
What kind of customer service can I expect at Dick's Pawn Superstore West?
Customers consistently report friendly, helpful, and knowledgeable staff who provide professional and courteous service throughout their visit.
How does Dick's Pawn Superstore West handle loan and title loan processes?
The loan process is described as quick, easy, and professional, with staff explaining each step clearly and offering support to ensure customers feel comfortable and informed.
Can I get assistance with jewelry purchases and repairs at Dick's Pawn Superstore West?
Yes, the store offers help with selecting jewelry and provides quality repair services such as ring sizing and watch battery replacement, often completed while customers wait.