GooglePositive: Professionalism, Responsiveness Erin was is a very profession friendly agent.
About Dick's Pawn Superstore West
Dick's Pawn Superstore West is a premier pawn shop renowned for its exceptional customer service and an extensive selection of high-quality items. With a focus on jewelry, customers rave about the knowledgeable and helpful staff, like Rhonda and Christine, who provide a pressure-free shopping experience. Whether you're looking to trade in old pieces or find the perfect new accessory, their experts, including Joe the jeweler, are there to guide you. The store also caters to firearms enthusiasts, with commendations for Mike Snead's courteous assistance. Ty's friendly and seamless service ensures a memorable visit for all. Dick's Pawn Superstore West is celebrated for its professional team, including Stu Darden and Kelly Allen, making it a five-star destination for loans, purchases, and trustworthy transactions.
Customer reviews
Showing 201–250 of 954 published reviews.
GoogleGooglePositive: Professionalism, Quality, Responsiveness, Value Connie and Amber were amazing! I never get approved for anything and they were able to get me what I needed!! And with an affordable payment plan!! Thank you sooooo much ladies!!!!!
GooglePositive: Professionalism, Responsiveness Erin C was very helpful
GoogleI don’t think I could have ever had a more helpful employee as Jill. She has a charm about her and she is so knowledgeable! Best shop hands down I have ever been to. Can’t wait to stop by again someday in my traveling.
GoogleJill has been absolutely fabulous to work with ! She gets so busy and pulled in 10 different directions when I was there but still made time for me and handled it all with grace and ease! Made my buying experience a pleasure ! Thank you Jill! Sincerely , Angela Pontiff
GooglePositive: Professionalism, Quality, Responsiveness, Value
GoogleJulie Ann helped me and she was so nice.
GoogleMiss Juleen was a great help, she provided excellent service and was a great help!
GooglePositive: Professionalism, Quality, Responsiveness, Value
GoogleLisa Snyder Always friendly courteous and informative
GoogleApril
Google
GoogleLisa was amazing. The office was very welcoming and she did a amazing job. Highly recommended
GoogleI feel like I have my own personal shopper with Jill. She knows and Understands the jewerly that would catch my eye!! Very polite and not pushy, a great asset for any business to have that is in the position of sales. ❤️❤️❤️
GoogleKim in jewelry was so pleasant and patient with me. And she worked with us for two saturdays. And helped me find the ring I was looking for :) Thank you Kim for helping us. You rock!!!!
GooglePositive: Professionalism, Quality, Responsiveness, Value April was so nice and put us at ease during the whole process!
GoogleWonderful staff in the jewelry Dept. Showed me several items spent almost 2 hours looking and she never lost patience!
GoogleVery clean and organised. The staff was super friendly and knew their stuff when it came to jewellery and other goods. They also had a good variety of electronics,tools and music equipment. Definitely would recommend this pawn shop if you're in the Myrtle Beach area.
GoogleStaff is very knowledgeable! They’ll give you the MOST money at the LOWEST rates possible GUARANTEED! Chelsey is a pleasure working with!!
GoogleTiffany is an absolute pleasure to work with
Google
GoogleI love these guys Justin has become like family! Brandon offers great customer service and the older guy is very attentive! I been coming here for all my needs since they opened and never had an issue.Thanks guys for all y’all do ❤️
GooglePositive: Professionalism Ms Lisa very friendly and nice ❤️❤️
GooglePositive: Professionalism, Quality, Responsiveness, Value Yes My experience was great and April Help me really well. Thank You 😊
GooglePositive: Professionalism, Quality, Responsiveness, Value
GoogleApril
GoogleAs always awesome people. Quick and easy to work with!!!
Google
GoogleGood people very helpful and kind the lady Erin c was just precious and smiled the whole time and I felt comfortable and enjoyed my experience there today Erin is god sent wishing more people were like her i recommend this place to anyone come on down and ask for Erin c
GooglePositive: Value April is nice
Facebookyes I do recommend Dick's title loan. Erinc was very nice and patient with me. She also very friendly.
GooglePositive: Professionalism, Quality, Responsiveness, Value
GooglePositive: Professionalism
GooglePositive: Professionalism Mrs. Connie was very respectful, professional and very helpful. She is an A+.
GooglePositive: Quality
GooglePositive: Professionalism, Quality, Responsiveness, Value Connie has been so sweet and helpful! Was able to help us with all our needs.
FacebookAmber was quick and friendly !!
FacebookGreat service with a smile
GooglePositive: Professionalism, Quality, Responsiveness, Value April (manager) was very friendly. She Greeted us with a smile and southern hospitality. Very informative and helpful. I highly recommend her for all of your title loan needs. Excellent service.
GooglePositive: Professionalism, Quality, Responsiveness, Value
FacebookApril was really nice and helpful
GoogleThe best guys in the Conway store is Brandon and Justin they always make the deal right every time
GoogleJustin W. made my buying experience painless and pleasurable. I will always recommend Conway Dick’s to anyone looking to make a firearms purchase!
GooglePositive: Professionalism, Quality, Responsiveness, Value Connie was great and made the process smooth she was so nice thank you
GooglePositive: Professionalism Connie was awesome
GooglePositive: Professionalism Connie was great. Nice customer service.. She is a keeper. Hard to find help this great..
GooglePositive: Professionalism, Responsiveness Jennifer is the best. She explains everything to you. Answers all your questions, and will work with you. Thank you😁
GooglePositive: Professionalism, Quality, Responsiveness, Value Awesome. So friendly and professional. Really helped me when I was in a bind. Will tell all my friends.
GoogleAwesome customer service. I went in to purchase a hunting rifle and Justin and Brandon helped me 100% of the way with pricing and recommendations. Very personable and professional. Even helped research the make and model of the guns for quality assurance. Definitely recommend them to anyone.
GooglePositive: Professionalism, Responsiveness
Frequently asked questions
What kind of customer service can I expect at Dick's Pawn Superstore West?
Customers consistently report friendly, helpful, and knowledgeable staff who provide professional and courteous service throughout their visit.
How does Dick's Pawn Superstore West handle loan and title loan processes?
The loan process is described as quick, easy, and professional, with staff explaining each step clearly and offering support to ensure customers feel comfortable and informed.
Can I get assistance with jewelry purchases and repairs at Dick's Pawn Superstore West?
Yes, the store offers help with selecting jewelry and provides quality repair services such as ring sizing and watch battery replacement, often completed while customers wait.