GoogleConnie and amber helped me out while I was in a bind. Great customer service & great rates. Thank you girls.
About Dick's Pawn Superstore West
Dick's Pawn Superstore West is a premier pawn shop renowned for its exceptional customer service and an extensive selection of high-quality items. With a focus on jewelry, customers rave about the knowledgeable and helpful staff, like Rhonda and Christine, who provide a pressure-free shopping experience. Whether you're looking to trade in old pieces or find the perfect new accessory, their experts, including Joe the jeweler, are there to guide you. The store also caters to firearms enthusiasts, with commendations for Mike Snead's courteous assistance. Ty's friendly and seamless service ensures a memorable visit for all. Dick's Pawn Superstore West is celebrated for its professional team, including Stu Darden and Kelly Allen, making it a five-star destination for loans, purchases, and trustworthy transactions.
Customer reviews
Showing 151–200 of 954 published reviews.
GoogleGoogleBrandon the best
GooglePositive: Professionalism, Quality, Responsiveness, Value Connie and Amber were great in helping me understand what was going on and what there were all about I would definitely go back to these lady’s they were great
GoogleBrandon Lavin was super knowledgeable and professional! Great customer service. I will definitely be back!
GooglePositive: Professionalism, Quality, Responsiveness, Value Been a customer here for the past 2 yrs. Always got excellent service and the staff is so helpful.
GoogleI was visiting from out of state and decided to stop by. The service was great, and I really enjoyed jewelry shopping. Would definitely recommend!
GoogleJill is phenomenal! Her knowledge and personal style is perfect for a jewelry shop!
GoogleAmber was so nice an helpful with my loan an i will definitely send family an friends to your business thanks you all Lisa
GooglePositive: Professionalism, Quality, Responsiveness, Value Connie has always been helpful and kind. I was able to refinance my loan and it was easy! Thanks so much!
FacebookApril was very professional and nice and helped us out a lot.
GoogleI was in the shop this week and the pleasure of an associate named Juleen to assist me while looking at jewelry. She found out I had never been in pawn shop before and took it upon herself to really help me out and show me where everything was. I was most pleased with the exceptional customer service she provided and I will definitely return to see her.
GoogleI stopped in to look at their jewelry. They had a great selection and Juleen (the sales associate) was very knowledgeable and helpful. I will definitely be back!
GoogleJustin and Brandon have always taken great care of my wife and I. They're friendly and go above and beyond by providing exceptional customer service! Thanks for all your help gentlemen.
GoogleBrandon and Justin are great! They've always provided the best customer service when my husband and I go in to browse around! Thanks guys!
GoogleTiffany is great!
GoogleJustin and Brandon have always been our go to . Definitely better service then any pawn shop around the area !
GoogleJust and Brandon are great and an amazing asset to the company never will go anywhere else . They give perfect service !
GooglePositive: Professionalism Amber was very fast and professional
FacebookAmber was great. Thank you Dicks for a great experience and low rate. Quick service & helped me during a time of need.
Google
GoogleAmber was great thank you
GooglePositive: Professionalism, Quality, Responsiveness, Value
GoogleYour sales associate Juleen was very knowledgeable about the products I looked at as well as the pricing. I will definitely be back to do some Christmas shopping. Thank you for having great staff.
Google
GoogleChelsey and Tiffany was absolutely fantastic she was helpful and patient very professional and courteous I am grateful
GoogleJustin and Brandon were amazing. They gave me an amazing deal on a laptop for my kids schooling and was so friendly. They both really went above and beyond for me and helped me get an amazing deal. Thanks again to Justin Wilkerson and Brandon Lavin for helping me today.
GoogleMiss connie was amazing and was very nice and professional I would recommend to any one want time to get a loan on there car to go to her
GoogleExcellent customer service with Sandi! Very knowledgeable of jewelry. She has a great personality and we thoroughly enjoyed working with her. We will be back next year!!
GoogleAmber was great. Thank you!
GooglePositive: Professionalism, Quality, Responsiveness, Value Tiffany was great, very friendly and thorough in explaining the process as I have not done a title loan in a very very long time also what I liked about her and the process is you can be in and out in less than half an hour... Refinancing available is awesome and they are just very friendly if you need anything at all they are willing to help out in any way they can. THANK YOU 😌
GoogleTiffany was very informative and helpful during my visit here!
GoogleVery good customer service arron was really nice and helped me the whole time thanks aaron..
GooglePositive: Professionalism, Quality, Responsiveness, Value Fast helpful friendly service! Always helps out when in a pinch!
GoogleJill is very friendly and as knowledgeable as any jewelry salesperson I have ever had the pleasure of doing business with in my life. She has a lovely smile as well
FacebookLaura was so helpful and talk to us like she has know us forever. The service was so fast and easy compared to other companies. Happy Holidays Laura 😇😇
GoogleMrs. Connie was amazing and very nice and professional and was very down to earth, if you need a title loan definitely come see her at the myrtle beach location.
GoogleTammy is the best customer service ever!!!! She was off and she came back in and handle me. Awesome Sauce 👍
GooglePositive: Professionalism
FacebookI spoked with a very nice young lady, she's very polite and professional. Her name is Chelsey Grainger. I definitely would recommend this place.
GooglePositive: Professionalism Was a pleasure doing business with Connie. Very friendly, and respectful. Ill recommend anyone to this location.
Google
GooglePositive: Professionalism
GooglePositive: Professionalism, Quality, Responsiveness, Value Tiffany is the best!! Thank you for always being there for us!!
GoogleTiffany helped me out when i needed it most!
GoogleTiffany was very professional
FacebookFast friendly service with a smile
GoogleConnie helped me today and she was great! My kids were being a bit wild but she took it like a champ and was so kind! Great personality and quick to get me in and out! Highly recommended!
GoogleAaron was very helpful today with our purchase. He went above and beyond.
GoogleConnie was fast and super helpful. Thank you
GoogleApril was very professional and I would use or send anyone to her....
Frequently asked questions
What kind of customer service can I expect at Dick's Pawn Superstore West?
Customers consistently report friendly, helpful, and knowledgeable staff who provide professional and courteous service throughout their visit.
How does Dick's Pawn Superstore West handle loan and title loan processes?
The loan process is described as quick, easy, and professional, with staff explaining each step clearly and offering support to ensure customers feel comfortable and informed.
Can I get assistance with jewelry purchases and repairs at Dick's Pawn Superstore West?
Yes, the store offers help with selecting jewelry and provides quality repair services such as ring sizing and watch battery replacement, often completed while customers wait.