BUSINESS REVIEWS

Dick's Pawn Superstore West

About Dick's Pawn Superstore West

Dick's Pawn Superstore West is a premier pawn shop renowned for its exceptional customer service and an extensive selection of high-quality items. With a focus on jewelry, customers rave about the knowledgeable and helpful staff, like Rhonda and Christine, who provide a pressure-free shopping experience. Whether you're looking to trade in old pieces or find the perfect new accessory, their experts, including Joe the jeweler, are there to guide you. The store also caters to firearms enthusiasts, with commendations for Mike Snead's courteous assistance. Ty's friendly and seamless service ensures a memorable visit for all. Dick's Pawn Superstore West is celebrated for its professional team, including Stu Darden and Kelly Allen, making it a five-star destination for loans, purchases, and trustworthy transactions.

Customer reviews

Showing 351–400 of 954 published reviews.

Google

Justin was extremely knowledgeable and professional. I told him what I was looking for and he made it happen at a GREAT price.

Google

Jennifer was friendly, informative and compassionate with getting me through the title loan process. I look forward to dealing with her in the future. She is AWESOME!!

Google

I would highly recommend speaking with Jennifer through the loan process, she was very informative and answered every question along the way!

Google

What a diverse quality selection they have here. Plenty of one of a kind finds and great customer service! I would definitely do business here again!

Google

Great and fast service. Love this pawn shop.

Google

Great fellas here and will help you if you need it .....enjoy y'all guys laughing and pawning

Google

Quick, fast, friendly. Justin's the man

Google

Hi, just to let y'all know my girl Tracy helped me out Soo much! I was running late getting off work but she stayed just to make sure things went well.. to top it all off they made it to where I can pay back only what I borrow no interest!!!!

Google

Brandon & Stewart are so awesome. They help me with my Ring! Looked for over a hour& finally found a emerald cut solitaire and they had only wrap. The emerald cut diamond fit in the rap perfect!

Google

The 30 days intrest free special is a life saver. They always do the best they can with the money they loan. I never haggle... never have to.

Facebook

You walk in the door and are immediately greeted with smiles and welcomes from Tammy and Jackie! Jackie couldn’t have been more helpful explaining and answering all my questions. I fully recommend Dicks Title Loans!!

Google

Grat serves

Google

Always friendly Justin and Brandon are upstanding guys keep up the good work!!!!

Google

Great store location , friendly staff justins always there to make you laugh for sure . highly recommended

Google

Great experience with Justin!

Google

Brandon is the best always good customer service. Always satisfied

Google

First time buying from here but I really enjoyed my experience and will be back if I need anything else.

Google

All of the guys are awesome. Do their jobs very well and they're also very helpful. Justin is awesome. Ask for Justin whenever you go in.

Google

Justin is Good man to work with very personable always in a good mood and helpful

Google

The employee Justin was a really cool guy, very helpful, and got me a great deal!!!

Google

Justin was very helpful when i came in store. Was there to help in my purchases and very informative. Wish every salesman was like him.

Google

Justin and the guys there really have a friendly staff and treats every customer with the upmost respect.Keep up the good work guys!

Google

Always the best service here. Justin and Brandon always help me out. Quick service, good prices, and are very lenient if your in a pinch. Best in the state.

Google

Would recommend the Conway store to anyone. Go ask for Justin or Aaron super helpful and very courteous always upbeat and smiling. Store has a huge selection and jewelry department is second to none very good quality and unbeatable prices. If u don’t believe me then go see for yourself I promise u won’t be disappointed.

Google

Keith was great. It was my first time at a pawn store and i was looking to get rid of my engagement ring. My fiance had passed away and i am just looking to keep myself in good spirits and looking at the ring everyday was hard. I looked like a fool crying but keith was very nice and even made me laugh. His wife is also a dallas fan so learning all this helped me. I want to thank you all for being so nice

Google

Dick's Pawn Superstore is a very awesome places. They make you feel very welcome and most of all like family. Also very respectful and Helpful!... Never make you feel unwelcome..Always welcome you with a smile and a warm heart. There the best!..

Google

I’d like to thank Jill for all her help. I love coming in this store. Jill knows exactly what my style and tastes are. She even texts me when something comes in that I may like. There’s never any pressure and I’m always pleased with my purchases.

Google

Service and Experience is top level! They stand behind every product they sell . Thanks guys !!! Frost toure the man

Facebook

Tiffany is very knowledgeable, conscientious and very sweet and so easy to work with. Her customer service is second to none. If you are in need of a title loan, Tiffany is the best at what she does. She always has a smile and a kind word.

Google

Kelly Allen always has a smile and always try's to find the right piece of jewelry for me she will call me when a piece of jewelry she thinks I like and I can't wait to go and she what she has for me. I wouldn't shop with anyone else. She is the best

Google

Great Customer Service !

Google

Aaron was amazing!! He was very knowledgeable about their firearms and helped me pick out a rifle. Also he went out of his way to make sure I got a really good deal

Google

Great place to shop. Friendly staff. Kim and Richard were great to work with. Terrific selection with excellent prices.

Google

Justin and tray was the best very helpful I LOVE THESE GUYS!!!!

Google

Kelly was amazing! She was very knowledgeable and assisted us until we found the PERFECT RING even staying 15 min after hours to make sure we had what we truly wanted.

Google

Great service from all the employees but check Justin out... he is very courteous and sweet... good job guys

Google

Justin is always upbeat and awesome good ppls so is the other dude I delt with tonight

Google

Michelle Hinkel was great! She followed up by text message just like she said she would ! See Michelle for all of your shopping needs 😊 Ty the assistant manager also helped make my experience special ! Thank you Dicks ! Angela Pontiff

Google

Awesome place love it here CHRIS is the man!!!!

Frequently asked questions

What kind of customer service can I expect at Dick's Pawn Superstore West?

Customers consistently report friendly, helpful, and knowledgeable staff who provide professional and courteous service throughout their visit.

How does Dick's Pawn Superstore West handle loan and title loan processes?

The loan process is described as quick, easy, and professional, with staff explaining each step clearly and offering support to ensure customers feel comfortable and informed.

Can I get assistance with jewelry purchases and repairs at Dick's Pawn Superstore West?

Yes, the store offers help with selecting jewelry and provides quality repair services such as ring sizing and watch battery replacement, often completed while customers wait.