BUSINESS REVIEWS

Dick's Pawn Superstore West

About Dick's Pawn Superstore West

Dick's Pawn Superstore West is a premier pawn shop renowned for its exceptional customer service and an extensive selection of high-quality items. With a focus on jewelry, customers rave about the knowledgeable and helpful staff, like Rhonda and Christine, who provide a pressure-free shopping experience. Whether you're looking to trade in old pieces or find the perfect new accessory, their experts, including Joe the jeweler, are there to guide you. The store also caters to firearms enthusiasts, with commendations for Mike Snead's courteous assistance. Ty's friendly and seamless service ensures a memorable visit for all. Dick's Pawn Superstore West is celebrated for its professional team, including Stu Darden and Kelly Allen, making it a five-star destination for loans, purchases, and trustworthy transactions.

Customer reviews

Showing 751–800 of 954 published reviews.

Google

Ronda helped me she was very. Knowledgable about the inventory..I would definitely recommend the store and her to help you

Google

Aaron is the best

Google

Greatest pawn store been doing business with them for years need anything see Chris or aaron

Google

When I go in there they are very helpful. Chris helps me with good deals. Highly recommended.

Google

Great customer service and smiling faces as you come in the door. Tiffany and Diane will do whatever they can to help you very pleased.

Google

They are always so friendly and helpful at this location! I appreciate them always helping our family and being professional! Love doing business here and will always come back!

Google

Picked up some silver. Talked with a helpful employee named Aaron I believe. He was knowledgeable and able to answer vast majority of my questions

Google

Wonderful inventory and prices. Fantastic customer service. Jill is the best. I will be going back when I need some more bling!

Google

Dave and Chris helped me in a bind thanks again.

Google

Great place! Great service!

Google

I have known Keith for many years from Dick's pawn he does an amazing job!! You can find almost anything there!! Great prices!! Fast service!

Google

Thanks Chris!

Google

Chris was very helpful was a great customer experience and Jill in jewelry

Google

Christine and Chad.... always super friendly and ready to help!!!

Google

Justin and store manager were awesome and very knowledgeable about all my concerns and needs on a gun I purchased...i will be back again soon. Thanks guys.

Google

The selection in this store is absolutely amazing. So much to choose from. The place seemed very clean and the staff is top notch. Kyle was very helpful and seemed to know what he was talking about when helping me out.

Google

If you're looking for a good quality pawn shop go see Justin in Dick's Pawn Shop he was extremely knowledgeable and helpful and the Dick's Pawn stores in general have looked out for me on prices loans and products I'm a local and they have some of the best customer service for pawn shop I've ever come across I will be back with more money in hands and spend always

Google

Kyle was great man

Facebook

I had a really great experience with Dianne at the Conway, SC location. She was quick, polite, and answered all my questions. I would definitely refer other to her at that location. Thank you all for all you have done!

Facebook

Dianne at Conway location is very nice and friendly

Google

I love this location! It is farther from where I live but I go there specifically for the customer service and their selection! They give the best prices when selling jewelry and other stuff. They always have a nice selection to choose from when you go shopping. I have to say though that besides the selection and prices the customer service and the staff is why I choose here! Everyone is always so friendly and professional! The manager Derek was especially helpful when I wasn't sure what handgun I wanted to purchase being a female. He was informative and educated and it is clear that the staff there always seem to go the extra mile and help out whether I am there to shop or sell something for something new. Love this location and I'd give it more than 5 stars if I could!

Google

The employee there, Aaron, did an awesome job at finding me a PS4 Pro. Great customer service!

Google

Doug was very helpful when getting rid of jewelry I never wear.

Google

Doug and Ty were very helpful and had a great attitude for customer service! 5 stars for them!

Google

Nick Cantley

Google

Ms. Dianne at Dicks title loan is amazing. She works at a fast pace, as well willing to answer any question you may have. Be sure to ask for ms.Dianne if you are ever in need of a loan she will get you Right!!!

Google

Erin was really friendly and fast service.

Google

They are very friendly group of workers and we enjoy going to all of there stores

Google

Repeat customer!! Great staff very knowledgeable. Brandon L has helped me for several years from diamond necklaces to Rolex watches, I put my trust in Brandon L and Dicks Pawn.

Google

Christie was awesome! She knew exactly what I was looking for for my mothers birthday . I love the store I’m going to send all my friends here for sure the selection is amazing.

Google

Doug and the crew are awesome! Always expedient and give me the best value for my pawn or purchase! I highly recommend this store!

Google

Chris helped us! Very nice, polite, and answered all of our questions. I will definitely be returning because of his excellent customer service.

Google

I had an overall great experience. Chris is the gentleman that helped me out! He was very friendly and answered all my questions! thanks again for all your help!

Google

Doug is the man

Google

I've been coming to this store for like two months and I like it here 😂 people are great to , knew stuff comes in daily, but what really keeps me coming here is this amazing girl I just love her friendly , funny, great help, ohh yeah honest and pleasent and I certainly appreciate her expertise ohh her name is Jill 😊ps I really come in sometimes just to say hi to Jill 😊

Google

Thanks Doug. Great guy. Knowledgeable and a pleasure to work with. Just bring it into Dicks & walk out with a pocket full of cash.

Google

I always enjoy my time at Dick’s Pawn in Conway. Brandon has a great sales team that will make your shopping experience enjoyable.

Google

The sales staff was kind, courteous and timely. I have always been greeted as soon as I walk in the door and the staff goes out of their way to make sure I am taken care of every time. I have been a customer since they opened the store and I most definitely will continue to be. The manager, Brandon has always very helpful and professional. Highly recommend this location to anybody looking for a great bargain!

Google

Great store

Google

Chris is very helpful and friendly.

Google

Always friendly and fun service from these guys! Respectful and helpful....they have my business for the future!

Google

Chris is a great guy and is always willing to help us whenever we go to the Surfside pawn shop.

Google

Doug was a big help today, was quick, friendly and easy. Definitely be back to do business again!

Google

Excellent service from Doug. 👍👍👍👍

Google

Everyone there is always so helpful and kind

Frequently asked questions

What kind of customer service can I expect at Dick's Pawn Superstore West?

Customers consistently report friendly, helpful, and knowledgeable staff who provide professional and courteous service throughout their visit.

How does Dick's Pawn Superstore West handle loan and title loan processes?

The loan process is described as quick, easy, and professional, with staff explaining each step clearly and offering support to ensure customers feel comfortable and informed.

Can I get assistance with jewelry purchases and repairs at Dick's Pawn Superstore West?

Yes, the store offers help with selecting jewelry and provides quality repair services such as ring sizing and watch battery replacement, often completed while customers wait.