BUSINESS REVIEWS

Dick's Pawn Superstore West

About Dick's Pawn Superstore West

Dick's Pawn Superstore West is a premier pawn shop renowned for its exceptional customer service and an extensive selection of high-quality items. With a focus on jewelry, customers rave about the knowledgeable and helpful staff, like Rhonda and Christine, who provide a pressure-free shopping experience. Whether you're looking to trade in old pieces or find the perfect new accessory, their experts, including Joe the jeweler, are there to guide you. The store also caters to firearms enthusiasts, with commendations for Mike Snead's courteous assistance. Ty's friendly and seamless service ensures a memorable visit for all. Dick's Pawn Superstore West is celebrated for its professional team, including Stu Darden and Kelly Allen, making it a five-star destination for loans, purchases, and trustworthy transactions.

Customer reviews

Showing 701–750 of 954 published reviews.

Google

Justin is the one to talk to when you have any questions on anything

Google

Great place to do buisness!! The salesman Justin treated me like family and made you feel comfortable shopping and showed me some really good deals on the items i was looking for. I will Definitely be Back!

Google

This place is great. The prices are great. The staff is really nice especially Justin and Brandon. I shop here here all the time and will keep shopping here. I would recommend This pawn shop to anyone and everyone 5 star pawn shop for sure.

Google

Kelly did a great job very customer service friendly I love my diamond yellow gold earrings she did a wonderful job I suggest anyone is going to buy jewelry come in and have a talk with her and the management crew is great!

Google

Justin is awesome! Thanks for all the help!

Google

Really nice guy he helped me alot

Google

Kelly was awesome!

Google

The staff in this store are the best on the beach. Reasonable prices, ready to deal and can help you out when your in a pinch. If you stop in ask for Keith he’s knowledgeable, Fast and Friendly. He definitely knows his stuff.

Google

Jill’s level of personal care and commitment to customer satisfaction is stellar. Her attention and devotion to her customers is beyond compare. She possesses a wealth of knowledge about every product she handles. She goes above and beyond to provide a fair price and will go out of her way to find the perfect match to fit the customer’s needs.

Google

Friendly, Approachable staff that's willing to help you with your needs. Knowledgeable and well trained

Google

Facebook

I live the customer service...Very nice and will be with very open in detail..I highly recommend them if you need extra money

Google

Awesome store, great service. The woman at the the jewelry section was very helpful and knowledgeable. The selection and prices were very very good....we have nothing like this where I am from ...

Google

The young ladies that work there was very nice and had great service!

Google

The jewelry is absolutely gorgeous! A huge variety, and really helpful staff! Christie Davis was a huge help! I will definitely be back!

Google

I stopped in to just look around and walked out with an apple tv. Aaron was welcoming, helpful, and didn't feel pushy at all. I will definitely be going back.

Google

Wonderful staff great selection

Google

I've been going to Jim for jewelry repairs for 26 years. He is the most professional, honest, and SKILLED jeweler on the east coast. I would trust him with my life. Jim is the perfect example of a 5-star man.

Google

Great service!! Very Friendly staff and always helped me with any questions I had to ask!!

Google

Keith is awesome to work with. Been buying from him for years at 544,NMB and 501. Great guy

Google

I alway get good help and Fair pricing Very helpfully. Extremely knowledgeably.

Google

True Professionals!! Doug and his associates are TOP SHELF folks, who treated me good from my very first visit to the South Store.

Google

The staff here is very knowledgeable. Christie took care of us and we were very pleased with the service she provided. I will be back.

Google

Found what I needed Christie was a huge help.

Google

Christie was awesome.

Google

I have been here a lot more then id like to admit. I have pawned several things and Brandon always give me the best deal!! All the guys are great and i have dealt with most of them. All are funny and nice and knowledgeable!!! But I must say I have dealt with Brandon the most so he is who I look for! 😬😀

Google

Friendly staff, helpful and they will try to help you out with whatever your needs are. Frost, the assistant manager, is very helpful and has a great personality!

Google

They're great

Google

Frost is awesome!!

Google

Tracy helped me and answered every question i had. an easy process that was quick and painless! thank you Tracy!!!

Google

I had a very helpful and wonderful experience with Tiffany L. Morris at Dicks Title loan. She made the process quick and easy.

Google

Shellene was such a joy to work with! So happy and cheerful. She worked extremely hard to get our business. Zack as well. She knows a lot about her merchandise and went above and beyond what we expected.

Google

David Reaves

Google

Justin was very helpful when i came in store. Was there to help in my purchases and very informative. Wish every salesman was like him.

Google

Every time I get to deal with Justin it’s a great experience he’s very kind and always helps out... thank u for having such a good team member.

Google

great prices great store, knowledgeable staff no matter what your looking at or for. Kelly is my favorite as a jeweller and certified gemologist she really knows her stuff and makes her best effort to see that you smile as bright as the dazzling peice you desired

Google

Tiffany was very nice and pleasant... She have very good customer service skill and I will refer people to go see her for a title loan

Google

Great friendly service, knowledgeable staff, Chris took care of us today and we were very pleased with our service. All of the guys are very professional and I would recommend them anytime! No I wasn't paid to say these things. Keep up the good work fellas.

Google

Mrs.Ronda was a very helpful associate.... very nice and well manner lady. I will definitely be shopping back in jewelry department.

Google

Frequently asked questions

What kind of customer service can I expect at Dick's Pawn Superstore West?

Customers consistently report friendly, helpful, and knowledgeable staff who provide professional and courteous service throughout their visit.

How does Dick's Pawn Superstore West handle loan and title loan processes?

The loan process is described as quick, easy, and professional, with staff explaining each step clearly and offering support to ensure customers feel comfortable and informed.

Can I get assistance with jewelry purchases and repairs at Dick's Pawn Superstore West?

Yes, the store offers help with selecting jewelry and provides quality repair services such as ring sizing and watch battery replacement, often completed while customers wait.