BUSINESS REVIEWS

Chinook Heating And Air

303 n Belfair ct, Kennewick, WA, 99336, United States

About Chinook Heating And Air

Chinook Heating And Air, nestled in the heart of Kennewick, stands out for its exceptional HVAC services. With a reputation for professionalism, punctuality, and quality, they've garnered a loyal customer base. Their technicians, like the commendable Antonio and Terence, are not only experts in their field but also exhibit unparalleled kindness and patience, even amidst playful pets and a barrage of customer questions. Whether it's a routine maintenance check, a thorough system diagnostic, or a new heat pump installation, Chinook's team is praised for their responsiveness and value. Customers like Monica Hatcher and Arlene Chinsky attest to the thoroughness and informative nature of the service, ensuring that every interaction leaves homeowners more informed and comfortable with their heating and cooling systems.

Customer reviews

Showing 151–200 of 1,285 published reviews.

Google

Antonio Guajardo was the best technician ever! He went the extra mile to ensure my system keeps working at its best for as long as possible.

Google

Knowledgeable, efficient, friendly tech.

Google

Edwardo answered all my questions with expert advice. He was very patient and kind.

Google

Five stars for today. The tech that came to diagnose the unit was fast, efficient and explained things without being arrogant or condescending. Something that’s no longer a given in customer service.

Google

Excellent

Google

Always super nice when they come and we never feel like they are trying to sell us stuff we don’t need!

Google

The service tech showed up before scheduled start and got right to work. They were professional and quick. I’d rec them to anyone!

Google

Andres came early and went right to work. Bonus was he spoke Spanish. Got the job done. Was courteous and polite. Chinook is the best!!

Google

They were prompt and fixed the HVAC problem quickly.

Google

Chinook was responsive when our heat went out and had a technician out same day. Julio is so knowledgeable about the systems and thorough- he’s courteous and explains what he is doing along the way. I highly recommend Chinookand would ask for Julio.

Google

The worker researched a problem that had shut down our HVAC system. Edwardo arrived on schedule and fixed the problem. Thank you for a job well done. I recommend Chinook HVAC.

Google

The technician was very efficient and did excellent work. He also explained the problem in a very clear manner. He answered my questions thoroughly and pleasantly.

Google

Very pleased with technical services. Tech quite knowledgeable and courteous. Andy is the best!! Always a pleasure to welcome your techs. I appreciate their professionalism and courtesy.

Google

Professional, friendly, and knowledgeable service provided by the Chinook Tech Andres. Thank you for delivering great service and a quality job as always.

Google

We just had our annual seasonal service completed by Andres. He was awesome. Very clean, polite and knowledgeable of his craft. Would definitely recommend him and Chinook to anyone.

Google

Very pleased with technical services. Tech quite knowledgeable and courteous. Andy is the best!! Always a pleasure to welcome your techs. I appreciate their professionalism and courtesy.

Google

They thoroughly checked out our system and made sure everything was operating properly. We have a maintenance contract with them and it keeps things working and serviced. March 2025- Henry did a great job checking and cleaning our system. He made some adjustments to our thermostats that should help reduce the winter bill spikes.

Google

They did an AWESOME JOB! They were early 7:30am, which was good because it got hotter as the day went on! They were polite, efficient, & I’m very happy😃They came highly recommended & didn’t disappoint!! My friend called them on Saturday, & Monday morning they reached out to me😃I will absolutely tell friends & family what great service I received!! Thank you Alfa & the two men who put my unit in!!🙏😁

Google

CHRISTIAN was great when he serviced my new furnace and heatpump. Thanks so much.

Google

Henry was great. Super knowledgeable, friendly, and professional. Highly recommended.

Google

Technician was thorough and let me know when he found a repair that was needed. He checked the history of my system to assure that everything was doing well.

Google

Christian did an awesome and very thorough check on my heating and ac system today. He cleaned the heat pump and checked the filters and coolant levels. Very helpful and took time to answer all my questions. I always get great service with Chinook!

Google

Excellent service!

Google

Victorino was knowledgeable, timely and very helpful. Could not ask for a better technician. Thank you Victorino!

Google

Our heat pump was very loud the first time we used it. Antonio came to look at it and discovered a grate wasn’t tightened down. He was also kind enough to answer my questions regarding the fresh air system. I can’t express enough how polite and helpful he was. I really appreciate his kindness.

Google

I called this am with issue & they had a repair tch there by 5:15pm. Victor was knowledgeable and quickly fixed freon leak issue. Disappointed that we had just had our routine system serviced 1 mo ago by a different tech.

Google

Andy was great! Professional, friendly, explained everything, efficient. Thanks

Google

Very professional

Google

Andy was prompt, worked quickly, and communicated his findings in a professional, yet friendly way. Well done. Thank you.

Google

Abe serviced our heating and cooling systems. A very nice and professional young man. Chinook is the only company we would call.

Google

Very professional and courteous on keeping the house clean. Knowledgeable and willing to help out with side questions or issues immediately. Carlos has been an excellent tech over the last year.

Google

Was taking care of my daughters home, went in the garage and smelled a gas leak coming from the furnace. I called cascade natural gas and they immediately came out, they checked it out and told me it was coming from a large valve on the furnace. They red tagged it, told me do not turn on gas gas until I got it fixed. I called Chinook Heating and told them the situation and they immediately sent someone. I told them where the gas company found the leak. He insisted on doing his own diagnosis, he found a leak on a fitting. I was skeptical because of what I was told previously. He tighten the fitting, he rechecked and said said it was fixed. Chinook had every opportunity to give me a large bill but they were very honest. I highly recommend Chinook for heating repair, they are honest, very reasonable and the gentleman that came out was very professional. Great job!!!

Google

We replaced our heat pump in 2018, and sought quotes from at least six local companies. I also got a lot of help with research from a cousin who owns an HVAC company elsewhere. Chinook provided by far the best price and were the most professional of any of the companies we spoke with. I think we saved $4k going with Chinook compared with the next highest quote. The owner spent time with us at our house talking about our needs and best options. We have been really happy with the new system. Their annual maintenance program is very affordable. We have had one issue since install and the service guy was out to help us within a half hour of our call. I could not ask for or hope for a better and more professional company. Just a follow-up. Chinook techs are always professional and friendly! We appreciate the twice-yearly service! Feb 2025: Another follow up. We had a sudden failure of a transformer on our unit today, and Eduardo spent about 3 hours this evening troubleshooting the failure and making arrangements for completing the repair tomorrow! Great customer service as always! Really good that there is 24 hours coverage for emergency service.

Google

Was great. Was very good about checking everything out. He cleaned out the soot so the pilot light would stay on. Friendly and capable.

Facebook

Our technician Victor was professional and answered all our questions. He was on time and the service was through and complete very quickly. We highly recommend them for any service

Google

Very good job Edgar.

Google

Wonderful, professional. Thank you ! You are so thorough and a pleasure to meet. God bless you and your family, this company has a the best employees. I thank you so much!

Google

Awesome, professional and helpful. Every time

Google

Awesome

Google

Awesome, professional and helpful. Every time

Google

Had an error code indicated on my HVAC unit that prevented my heat pump from operating. The technician methodically troubleshot the problem and diagnosed the problem. Very courteous gentleman ( Julio).

Google

Always punctual, courteous and outstanding work. Andres is the BEST! He is superior at his craft, A+ employee.

Google

I have signed up for the maintenance program. And they have been amazing at performing the standard checks. Our service person Victorino is great. Very friendly, thorough and on time.

Google

They come out quickly and always work hard to resolve my issues

Frequently asked questions

How quickly can Chinook Heating and Air respond to emergency HVAC issues?

Chinook Heating and Air aims to respond promptly to emergency HVAC issues, often providing same-day or next-day service depending on availability and urgency.

What can I expect during routine HVAC maintenance visits?

During routine maintenance, technicians inspect and clean your system, check filters and batteries, explain any findings, and provide documentation of the work performed.

How does Chinook Heating and Air handle customer questions and explanations?

Technicians are knowledgeable and take time to clearly explain issues, solutions, and system operation, ensuring customers understand their HVAC system and options.