BUSINESS REVIEWS
303 n Belfair ct, Kennewick, WA, 99336, United States
Write a reviewChinook Heating And Air, nestled in the heart of Kennewick, stands out for its exceptional HVAC services. With a reputation for professionalism, punctuality, and quality, they've garnered a loyal customer base. Their technicians, like the commendable Antonio and Terence, are not only experts in their field but also exhibit unparalleled kindness and patience, even amidst playful pets and a barrage of customer questions. Whether it's a routine maintenance check, a thorough system diagnostic, or a new heat pump installation, Chinook's team is praised for their responsiveness and value. Customers like Monica Hatcher and Arlene Chinsky attest to the thoroughness and informative nature of the service, ensuring that every interaction leaves homeowners more informed and comfortable with their heating and cooling systems.
Showing 101–150 of 1,285 published reviews.
GoogleYou guys showed up, got Wright to work after three deliveries. We got the right equipment and they proceeded to install, the guys did a good job of installing the new unit had a little problem with the thermostat, but a technician came out. Got me on my right track. All is good so far.
GoogleThis company was easy to work with, Responsive and they communicate well. Pricing is fair.
GoogleChinook was the company that installed the HVAC in our house when it was built. Our A/C capacitor died and unit would not run. They were able to respond within 24 hours. Abe is a great technician and was quick and efficient. He explained how things work together in the system, and talked about general maintenance.
GoogleI called Chinook at 8:00 a.m. as my 93-yr old mom's home reached 91 degrees the previous night. Alfa recognized the emergency and was at my mom's home in West Richland within 20 minutes. She worked quickly to put a team together that could install a new heat pump system the next day. She offered to help out with a portable air conditioning unit. To my surprise Alfa also connected me to Benton REA to see if my mom could qualify for any rebates. The crew was at my home at 7:00 a.m. the next morning and worked tirelessly to install a complete high efficiency heat pump system. The crew was professional in their attention to installation details and meticulous in their cleanup inside and outside. I am extremely happy with the work that Chinook Heating and Air performed at my mom's home in West Richland. I am incredibly grateful to have engaged such a responsive team to help out in an emergency situation. Thank you so much Alfa, Jaime and Carlos! I highly recommend working with this company.
GoogleVery professional and courteous service. Julio explained all what he did and answered all my questions. Excellent technician. Thank you
GoogleOur AC unit went out two days ago during some pretty warm weather. I called Chinook Heating and Air, and they were able to schedule us quickly. Julio came out and did a fantastic job. He was professional, friendly, and very knowledgeable. He explained everything clearly and got the repairs done. We’re so grateful for the fast service and the great work highly recommend!
GoogleWe’ve had great service from Chinook. They’re always polite, friendly and prompt.
GoogleGreat service!
Googlegreat and friendly service.
GoogleBeen doing business with this company for years. From the first call I make, to the technician that comes to the door, the employees are always kind & I get the best help & service. & with emergencies, even on a hot 100° day. In the last 10 years I've only had 2. Highly recommended! Thank you guys!
GoogleAndres was really awesome to work with. He was quick and had excellent communication.
GoogleHe did a thorough job in a timely manner. He was friendly and courteous. He didn't leave a mess. He explained what needed to be done.
FacebookFrom the dispatch operator to the service tech, Julio the service was excellent. Polite, efficient, timely, and pleasant. Julio found the problem quickly and fixed it. Now our home is cool.and comfortable. Thank you Julio and Chinook!
GoogleI have been using Chinook Heating & Air for a number of years... they are courteous, professional, reasonably priced, and efficient. I highly recommend them for any heating and air issues - and, be sure to sign up for their maintenance program... they do such a thorough job and are prompt to address any issues!
GoogleChinook got my air conditioning fixed and I am sitting in a cool house. They did an excellent repair in a short time. Thank you, Claudette
GoogleQuick, efficient, and friendly service.
GoogleI always appreciate Chinook Heating and Air. I am on their maintenance plan and they take great care of my needs.
GoogleExcellent service performed by an excellent Technician.
GoogleTechnician arrived on time, was informative and professional. Another excellent experience with Chinook Heating.
GoogleTechnician arrived on time, was informative and professional. Another excellent experience with Chinook Heating.
GoogleOMG what an experience. Julio was stellar. He calmed my fears that the "right now" heating and cooling people created. Did not need a new heat pump at the tune of $11,000. Julio was caring, listened to me, gave excellent explanations and was very respectful of an old couple who was out of our element. He was awesome. He needs a raise! The call office crew were very caring and rapid in getting us scheduled for repair. The next day. Can you imagine!! I will be using Chinook was all out heating and cooling of our house and my husbands business 7 mini splits. Thank you to all who made this experience wonderful. Bev and Dan Russell
GoogleKnowledgeable, efficient, friendly techs.
GoogleChinook got my air conditioning fixed and I am sitting in a cool house. They did an excellent repair in a short time. Thank you, Claudette
GoogleElias does a great job in communicating how everything is working and what needs to be done to keep the system running efficiently.
GoogleFast, efficient, and good preventative maintenance.
GoogleJulio completed semi annual maintenance on my system. The work performed went well but what was important to me is his explaination of what work was done and his responses to my many questions. Thank you Julio and Chinook...see you in the fall!
GoogleProblems with my HVAC system today. Called Chinook and surprising, they were able to find someone to check my system the same day as well as giving me an estimate. Office staff, and Terrence, the guy who came to my residence, are knowledgeable, professional, courteous, helpful and respectful. Cost to install a whole new HVAC unit is reasonable. Technicians will be coming over to install a new HVAC unit plus a new water heater next week. Will keep you updated after the installations!
GoogleChinook HVAC personnel do great work, are friendly, and really know what they are doing! Highly recommend their services!
GoogleChinook was able to come out the same day to diagnose our issue. Once diagnosed they were able to quickly complete the repair.
GoogleVictorino arrived at the scheduled time. He was friendly, helped us program our thermostat to the desired settings then proceeded to service our heat pump & furnace without being intrusive. He was efficient & professional. He was an excellent representative for Chinook Heating & Air. That is why we gave Victorino & the company a 5 star review.
GoogleChinook came out for routine maintenance. They were polite, answered any questions I had. Inspected everything made sure everything was working properly and clean. Thank you for your hard work, Victorino. Truly appreciate it
GoogleElias does a great job in communicating how everything is working and what needs to be done to keep the system running efficiently.
GoogleI live in a house that 3 years old and unit was put in then. This year my AC hasn’t been working properly and I have called 5plus times and still having the same issue. All technicians have being saying it’s the compressor or the communication between compressor and computer. But when they turn off the unit and work on it then turn it on, it seem to reset it self and start working and few days later it wont turn on. And I have relaid that to the same them. I was told that they finally came to conclusion that is my compressor and they will replace it. Which I was happy they found out the real issues and not we have a solution. I was unhappy about the cost. And mentioned I have a home warranty that I would like to double check and see if they would cover the cost because it was $2600(labor) chinook then did me a solid and said they would eat the cost because all the trouble have had this year with a NEW unit and one of the best unit. And I kept up with their service and am part of their programs for biannual services. That right there is why I will be staying with them as my ac company! Highly recommend.
GoogleTechnician was on time, very adept at his craft, and very personal. He was a very nice person with an outgoing personality, kind, made one feel at ease. I'd have him back every time I need service. I give him a 10+!
GoogleYour technician did an awesome job. He recommended future maintenance that we will have done at the fall tuneup.
GoogleJulio was professional, knowledgeable and courteous. Chinook always goes above and beyond for our HVAC needs.
GoogleEdwar and Marco did an excellent job with the vent cleaning . They were professional, thorough, and efficient from start to finish. They took the time to explain what they were doing, and everything was left spotless. I really appreciated their attention to detail and friendly attitude. Highly recommend their services—thank you, Edwar and Marco!
GoogleVery responsive and excellent customer service. Going the extra mile from first contact to the actual installation. High quality product and knowledgeable staff. Crew is very respectful and friendly. I’m very impressed and pleased by their work and would highly recommend them.
GoogleEric arrived today spot on time. And he gave me the insight of electric heating furnace helped to set up the schedule. He is quite knowledgeable and had great curtsy and polite
Google
GoogleOutstanding! Super knowledgeable and helpful!!👍👍
GoogleThey are still working on my fireplace. It’s had issues, but I’m confident Uriel De La Luz will fix it. I trust this company.
GoogleWe received a text telling us our technician was on his way and he arrived when expected. Julio was very thorough in his work and explained clearly everything that was done. Chinook has always been very responsive to our HVAC needs.
FacebookBobby and Marco arrived at our house at the appointment time. They were very friendly, very knowledgeable, and were able to take care of the repairs that we had. They were both professional. They repaired, what was needed, and even found something that we had not noted and repaired that. I am very happy with Chinook service.
GoogleExcellent communication by the Tech. Tech was on time. Tech was Extremely polite. The cost came in lower than anticipated. Extremely happy with this experience and will recommend Chinook to all my friends and family.
GoogleExcellent communication by the Tech. Tech was on time. Tech was Extremely polite. The cost came in lower than anticipated. Extremely happy with this experience and will recommend Chinook to all my friends and family.
GoogleAndy was awesome. Very helpful in explaining everything and took good care of us. Thanks!
Google
FacebookTheir communication is great & the technician was very timely & efficient. I highly recommend Chinook Heating & Air!
GoogleOur service guy was prompt and very friendly , he did an excellent job ! 👏
Chinook Heating and Air aims to respond promptly to emergency HVAC issues, often providing same-day or next-day service depending on availability and urgency.
During routine maintenance, technicians inspect and clean your system, check filters and batteries, explain any findings, and provide documentation of the work performed.
Technicians are knowledgeable and take time to clearly explain issues, solutions, and system operation, ensuring customers understand their HVAC system and options.