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BUSINESS REVIEWS
Chinook Heating And Air
303 n Belfair ct, Kennewick, WA, 99336, United States
Write a reviewAbout Chinook Heating And Air
Chinook Heating And Air, nestled in the heart of Kennewick, stands out for its exceptional HVAC services. With a reputation for professionalism, punctuality, and quality, they've garnered a loyal customer base. Their technicians, like the commendable Antonio and Terence, are not only experts in their field but also exhibit unparalleled kindness and patience, even amidst playful pets and a barrage of customer questions. Whether it's a routine maintenance check, a thorough system diagnostic, or a new heat pump installation, Chinook's team is praised for their responsiveness and value. Customers like Monica Hatcher and Arlene Chinsky attest to the thoroughness and informative nature of the service, ensuring that every interaction leaves homeowners more informed and comfortable with their heating and cooling systems.
Customer reviews
Showing 901–950 of 1,285 published reviews.
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GooglePositive: Professionalism, Punctuality, Quality, Value Chinook has helped us multiple times since we moved into our new home. Every interaction with them has been pleasant -- their techs seem to enjoy the work they do and are enthusiastic about helping their customers.
FacebookThey are always pleasant and punctual. Very pleased with their service
GoogleDaniel arrived on time. Serviced the furnace and provided professional insight on what could/should be done to keep the furnace going strong.
GooglePositive: Quality Was very happy with time and effort put in by technician. Very thorough and professional.
GoogleWas very happy with time and effort put in by technician. Very thorough and professional.
GoogleElias came out for my maintenence yesterday. He was on time, professional, explained everything. Very happy with the service. Would be happy to use again. Thanks Elias!
GoogleTerence is awesome, he did a great job, communicated what was the issue or what could become an issue. 5 stars isn't enough. Thanks man!
GooglePositive: Professionalism, Punctuality, Quality, Responsiveness, Value
GoogleHighly recommend Chinook! Terence came out and isolated the problem right away!
GoogleTerrance was professional and thorough.
GooglePositive: Professionalism, Punctuality, Quality, Responsiveness, Value Antonio is very knowledgeable, detailed oriented and his customer service is superb! He went over my heating and air-conditioning system, and also showed me how to clean my glass for my fireplace. I would highly recommend this company!
GooglePositive: Punctuality, Quality, Responsiveness, Value Antonio showed up on time. As always was friendly and professional. He immediately saw that my air scrubber had died. He explained my options and helped me choose the right one for me. He called the shop and they came right away with the replacement. I was told it would take up to 2 hours to complete the annual service appointment but because of his efficiency he had all done in an hour. I am as always happy I chose Chinook.
GooglePositive: Professionalism, Quality, Responsiveness Thanks Chinook for your quick service today. Huge shout out to the service tech, Terence. He was timely and professional. Definitely wil continue service with this team!
FacebookTerence was a professional from start to finish. Look forward to working with him again. He went above for us and checks out our fireplace as well. I appreciate his efforts.
GooglePositive: Professionalism, Punctuality, Quality, Responsiveness, Value
FacebookQuick and great service!!
GooglePositive: Professionalism, Punctuality, Quality, Responsiveness, Value Professional, courteous, and efficient! Dan is a pleasure to be around - thank you!
FacebookVery professional and helpful. Definitely recommend:)
GooglePositive: Professionalism, Value Maintenance contract for keeping h-vac in good running order
GoogleDaniel was very professional and knowledgeable about my HVAC. He gave me recommendations but did not make me feel like I needed to purchasing anything on the spot. I would definitely recommend them to my friends and family.
FacebookTiffany was very professional and knowledgeable in her job. She answered all my questions with clear understanding. I highly recommend her for any heating and air services.
GoogleAnother great maintenance appointment completed.
GooglePositive: Professionalism, Punctuality The tech appeared to be quite qualified and went about his business in a professional manner.
GooglePositive: Professionalism, Punctuality, Quality, Responsiveness, Value
GooglePositive: Professionalism, Responsiveness
GoogleThey did a great job!
FacebookTerence was great found the problem and fixed it fast. I have heat again!!!
FacebookGreat service! Antonio was professional, thoroughly explained not only what he was doing but why. He also made suggestions without being pushy. I would highly recommend Chinook Heating & Air!
GooglePositive: Value
GoogleWe had Chinook come out to inspect our fireplace after smelling some gas. Our technician (Terence Elenes) was able to find and repair two separate gas leaks. He also optimized the oxygen valve to help the fireplace burn more efficiently. Excellent service and pricing, I would highly recommend Terence and Chinook Heating and Air.
GoogleThe service from Chinook Heating & Air has always been great. Their technicians are very knowledge, friendly, and courteous. Recently we had Terence service our system and he was very thorough, courteous, and pleasant to deal with. Thanks Chinook Heating & Air!
GooglePositive: Professionalism, Punctuality, Quality, Responsiveness, Value I learned two different important aspects of my system that will be important. I learned how to avoid two pitfalls that may have beleaguered me in the past. I really appreciate how the technician cares about my system being useful and long lasting.
FacebookWe have them checking our system every six months. Very professional and courteous service staff.
FacebookAnthony arrived quickly to help fix our furnace in the middle of this winter storm. He was able to replace a part on our old furnace, and lucky for us we don’t have to replace it today. He was very knowledgeable and explained everything to us. A very kind young man we will definitely be calling Chinook for all our HVAC needs!
Facebookgreat service and customer education, very thorough, great experience!
GooglePositive: Responsiveness Good company. HVAC failed a few years back. They came out the next day. Been using them ever since. The system has not failed since going on their preventative maintenance program
GooglePositive: Professionalism, Punctuality, Quality, Responsiveness, Value
GooglePositive: Professionalism, Punctuality, Quality, Responsiveness, Value
GooglePositive: Professionalism
GoogleAntonio G. was professional, kind, and made sure I understood the process. Great service!
GooglePositive: Professionalism, Punctuality, Quality, Responsiveness, Value Great follow up/customer service. Chinook Offered us a free 1 year system checkup and of course we opted for it. The tech Daniel was on time and did a wonderful job. Very personable/friendly. Daniel also informed me about the maintence programs available through Chinook at very reasonable cost. All and all a very pleasant experience. Thank you Daniel and the staff at Chinook Heating & Air
FacebookAntonio was the tech that came was on time very professional and knowledgeable.
GoogleThe technician, Antonio, had a friendly attitude and was clear on what he did and what additional services were offered for better performance and/or maintenance of my heater and air conditioner.
FacebookThere are always on time great people to work with and helpful techs
GooglePositive: Professionalism, Quality, Responsiveness, Value Every member of their business is great to work with.
GooglePositive: Professionalism Always impressed with Chinook. Just installed the air scrubber and had our biannual maintenance and our technician Antonio was very thorough and respectful. I never feel like they’re trying to wine and dine us or sell us things we don’t need!
GooglePositive: Professionalism, Punctuality, Quality Tiffany did an outstanding job Identifying an issue in the back of our furnace. There was a large gap allowing hot air to escape causing an inefficiency in our heating of the home. She sealed up this gap for us.
GooglePositive: Professionalism, Punctuality, Quality, Responsiveness, Value Friendly, responsive staff - very helpful and respectful! Gave good advice on some maintenance suggestions!
GooglePositive: Professionalism, Responsiveness
Frequently asked questions
How quickly can Chinook Heating and Air respond to emergency HVAC issues?
Chinook Heating and Air aims to respond promptly to emergency HVAC issues, often providing same-day or next-day service depending on availability and urgency.
What can I expect during routine HVAC maintenance visits?
During routine maintenance, technicians inspect and clean your system, check filters and batteries, explain any findings, and provide documentation of the work performed.
How does Chinook Heating and Air handle customer questions and explanations?
Technicians are knowledgeable and take time to clearly explain issues, solutions, and system operation, ensuring customers understand their HVAC system and options.