GoogleServices: AC repair, HVAC maintenance, Thermostat installation, AC installation, Heating maintenance Positive: Professionalism, Quality, Responsiveness, Value
BUSINESS REVIEWS
Chinook Heating And Air
303 n Belfair ct, Kennewick, WA, 99336, United States
Write a reviewAbout Chinook Heating And Air
Chinook Heating And Air, nestled in the heart of Kennewick, stands out for its exceptional HVAC services. With a reputation for professionalism, punctuality, and quality, they've garnered a loyal customer base. Their technicians, like the commendable Antonio and Terence, are not only experts in their field but also exhibit unparalleled kindness and patience, even amidst playful pets and a barrage of customer questions. Whether it's a routine maintenance check, a thorough system diagnostic, or a new heat pump installation, Chinook's team is praised for their responsiveness and value. Customers like Monica Hatcher and Arlene Chinsky attest to the thoroughness and informative nature of the service, ensuring that every interaction leaves homeowners more informed and comfortable with their heating and cooling systems.
Customer reviews
Showing 801–850 of 1,285 published reviews.
GoogleGooglePositive: Professionalism, Punctuality, Quality, Responsiveness Ronald and Cole troubleshooted and found the issue. Ronald came back to do maintenance and did a great job of walking me through everything and giving me tips for winter as well. He was also professional and friendly and cleaned up after himself when he was done. Services: AC maintenance, HVAC maintenance, Heating maintenance, Heating system repair, Duct and vent repair, HVAC repair
GoogleServices: AC maintenance, HVAC maintenance, Heating maintenance Positive: Professionalism, Punctuality, Quality
GoogleService: AC maintenance Positive: Punctuality, Value
GooglePositive: Professionalism, Responsiveness Our overall experience with Chinook has been very positive. From the initial call to the install, a return visit for adjustments. Every person we have dealt with was very professional and committed to our satisfaction. I believe the prices were fair and competitive with other heating and cooling companies. I would recommend Chinook heating and air to anyone that needs to upgrade or repair their home system. Tim Cole Services: AC installation, HVAC repair, Heating system repair
GoogleAlways punctual, courteous and outstanding work. Services: Heating maintenance, AC maintenance
GooglePositive: Professionalism, Responsiveness Knowledgeable, efficient, friendly tech Service: AC maintenance
GooglePositive: Professionalism, Punctuality, Quality, Responsiveness, Value Ronald was very very efficient and had us up and running in no time. When he walked in, our house was at 59°. When he left it was at 72°! I'm so glad we use them to take care of us. Service: Thermostat installation
GooglePositive: Professionalism, Punctuality, Value Rolando was great he took the time to help fix the issues. Went the second mile to figure out the issues. Services: Heating system repair, Heating maintenance
FacebookChinook heating and air was very professional when they arrived and did an excellent job for us. they were so knowledgeable about the heating and air system. I signed up for a maintenance agreement. thank you, Aaron
GoogleService: AC maintenance
GooglePositive: Quality Ronaldo was excellent on explaining what needed to be done and why and also in finding potential reasons for the equipment failure that occurred. Service: AC maintenance
GooglePositive: Professionalism, Responsiveness Ronaldo was very professional and friendly. He went above and beyond in repairing the system, testing to make sure it worked again , and helping me program the thermostat. Services: Thermostat installation, Heating system repair
GooglePositive: Professionalism, Responsiveness Chinook heat and air hot my fireplace working and we’re so helpful teaching me about furnace maintenance on my new home. Service: Heating maintenance
GoogleRonald was the tech that serviced our unit. He was so good. He was polite and did exceptional work. He was very informative about our unit and shared some things that we can do ourselves to keep it running smoothly! Your company has always treated us well and fairly since we installed our unit in 2013.
GoogleDaniel did a thorough job of cleaning the fireplace. I expect the unit to run properly throughout the winter.
GoogleService: HVAC maintenance
GoogleService: HVAC maintenance Positive: Professionalism, Quality
GoogleService: HVAC maintenance Positive: Professionalism, Punctuality, Quality, Responsiveness
GoogleTiffany was professional and thorough!!! Excellent service!
GooglePositive: Professionalism, Punctuality, Quality, Responsiveness, Value Tiffany was great. Walked me through what she was doing, talked about potential issues, was fast, on time and very courteous. Great job. Would definitely recommend. Services: Heating maintenance, AC maintenance
GoogleOur Technician (Tiffany) was on time and properly identified herself. She explained why she was at our home and let us know what she'd be doing. After completing the system checkup, and of her own volition, Tiffany repaired several air leaks in our furnace metal work. I really appreciate her attention to detail and her self guided motivation to make things as good as possible for our HVAC system. The last thing she did was to explain to my wife and I what was accomplished and the overall status of our system. It should be a comfortably warm fall and winter in our home because of Tiffany. Thanks Chinook for keeping the best techs on your staff! Russ and Kris
GoogleThis company has been great. Fast and always friendly service. Tiffany was great.
GooglePositive: Professionalism, Punctuality Tiffany arrived on time and performed maintenance efficiently reporting results to us when completed. She was personable and communicated well, it was just routine preventative maintenance. Service: HVAC maintenance
GooglePositive: Professionalism, Quality, Responsiveness Tiffany provided maintenance for our HVAC for the second time. I had requested her specifically because she did such a thorough job. She was friendly and happily answered all my questions. I will definitely request her for any future maintenance needs. Services: Heating maintenance, AC maintenance
GoogleService: HVAC maintenance Positive: Professionalism, Punctuality, Quality
GoogleTiffany was timely and she was able to answer all my concerns. She did a good job.
GooglePositive: Professionalism, Punctuality, Quality, Responsiveness, Value Tiffany was very professional and on time. Service: Heating maintenance
GoogleService: HVAC maintenance Positive: Professionalism, Quality, Value
GoogleService: HVAC maintenance Positive: Professionalism, Punctuality
GooglePositive: Professionalism, Punctuality, Quality, Responsiveness, Value As always great service & friendly tech ! Services: Heating system repair, Cleaning, HVAC maintenance
FacebookTiffany was quick, friendly, professional, and on time. Thank you!
GooglePositive: Professionalism, Punctuality, Quality, Responsiveness, Value Tiffany was a great technician that was on time, professional, personable and a great employee! More companies need more employees like her on thier team! Services: Heating maintenance, AC maintenance, HVAC maintenance, HVAC repair
FacebookFriendly and professional technician. Performed bi-annual maintenance and found a capacitor that was out of specification. Glad it was replaced before it went completely bad. Likely would have failed at the worst time during extreme heat or cold. That has happened before I had a service plan and it costs more because it’s usually on a holiday weekend. Thanks Tiffany.
GooglePositive: Professionalism, Punctuality, Quality, Responsiveness, Value Our air conditioning system quit working on a Saturday night. We called Chinook on Sunday. They sent Antonio out that day. He was very professional and knowledgeable. He explained everything he was doing. He had our AC up and running in no time. We will always have Chinook take care of our HVAC system. Hopefully Antonio will be out technician Service: HVAC repair
GoogleService: AC repair Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
GoogleServices: Heating system installation, HVAC maintenance Positive: Professionalism
FacebookI had a great experience with them Antonio was great very very helpful providing instructions on how to properly care for my unit!
GooglePositive: Professionalism, Punctuality, Quality, Responsiveness, Value Great service and honest information Service: HVAC maintenance
GoogleChinook Heating is very responsive. Every interaction I have had with their staff has been helpful with a feeling that they really care. Tiffany was our last technician and took time to answer any question I had regarding our system. I see why our super builder, Titan Homes, use them on their new home builds. I highly recommend Chinook Heating! Services: AC maintenance, Heating maintenance
GoogleServices: Installation, HVAC maintenance Positive: Professionalism, Value
GooglePositive: Professionalism, Punctuality, Quality, Responsiveness, Value We were provided great service from a friendly service technician who had a great attitude. Thanks! Service: AC maintenance
GoogleServices: AC maintenance, HVAC maintenance Positive: Professionalism, Punctuality, Quality
GoogleServices: AC maintenance, HVAC maintenance Positive: Professionalism, Punctuality, Quality
GooglePositive: Professionalism, Punctuality, Quality, Responsiveness Alex was knowledgeable and quick to figure out what was wrong with unit. Discussed pricing and process before proceeding. Unit is working great! Service: AC repair
GooglePositive: Professionalism, Punctuality, Quality, Responsiveness, Value Alex was very professional. He arrived on time and was quickly able to diagnose and fix our issues. Highly recommended!! Services: AC maintenance, Thermostat repair
GooglePositive: Punctuality, Quality, Responsiveness, Value 7/13/21 Antonio was here for our tune up today. He made sure everything is working perfectly! He changed a part and it is working great. He is very courteous and professional. I appreciate that so much.
GooglePositive: Professionalism, Punctuality, Quality Antonio was fantastic! I’ve used Chinook in the past for service on our HVAC unit, but this annual maintenance was different. Antonio took the time to ensure all of the minor details were completed and kept me apprised of his progress throughout his time at the house. Very thorough and much appreciated!
GooglePositive: Professionalism Knowledgeable friendly tech. No problems since Chinook installed the system. Called them for preventive maintenance. The tech found a capacitor going bad and recommended replacement. Perfect, just what I needed, preventive maintenance. He tuned the system, I watched. More to it then I imagined. I purchased a maintenance plan hoping to maximize the life of the system.
GooglePositive: Professionalism, Punctuality, Quality, Responsiveness, Value Great service and personable and knowledgeable tech. Thanks!
Frequently asked questions
How quickly can Chinook Heating and Air respond to emergency HVAC issues?
Chinook Heating and Air aims to respond promptly to emergency HVAC issues, often providing same-day or next-day service depending on availability and urgency.
What can I expect during routine HVAC maintenance visits?
During routine maintenance, technicians inspect and clean your system, check filters and batteries, explain any findings, and provide documentation of the work performed.
How does Chinook Heating and Air handle customer questions and explanations?
Technicians are knowledgeable and take time to clearly explain issues, solutions, and system operation, ensuring customers understand their HVAC system and options.