FacebookExcellent service. Explained all work, fast, friendly, courteous, highly professional. Would highly recommend.
BUSINESS REVIEWS
Chinook Heating And Air
303 n Belfair ct, Kennewick, WA, 99336, United States
Write a reviewAbout Chinook Heating And Air
Chinook Heating And Air, nestled in the heart of Kennewick, stands out for its exceptional HVAC services. With a reputation for professionalism, punctuality, and quality, they've garnered a loyal customer base. Their technicians, like the commendable Antonio and Terence, are not only experts in their field but also exhibit unparalleled kindness and patience, even amidst playful pets and a barrage of customer questions. Whether it's a routine maintenance check, a thorough system diagnostic, or a new heat pump installation, Chinook's team is praised for their responsiveness and value. Customers like Monica Hatcher and Arlene Chinsky attest to the thoroughness and informative nature of the service, ensuring that every interaction leaves homeowners more informed and comfortable with their heating and cooling systems.
Customer reviews
Showing 651–700 of 1,285 published reviews.
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GooglePositive: Professionalism, Punctuality, Quality, Responsiveness, Value We are very satisfied with the install of our new HVAC from Chinook. Alfa came to give us the quote and she helped us find a better location for the new system. Very helpful and efficient. The guys who installed today worked hard in the freezing weather and the new system is working great! Very thankful especially since it is suppose to be 12 degrees tonight. We love our new system and how quiet it is too. Thank you Chinook! Services: Heating system installation, Install thermostat
GoogleAlways punctual, courteous and outstanding work. Services: Heating system maintenance, A/C system maintenance
GoogleVery professional,knowledgeable and helpful.
GooglePositive: Professionalism, Quality
GooglePositive: Professionalism, Quality Thank you Rigo! I appreciated your thorough investigation into my HVAC issues. I really appreciated all of the photos that Rigo took so that he could show me what he found. Pictures are worth a thousand words and they helped me to see exactly what he was talking about as he explained his suggested repairs. He seriously worked so hard to check out every aspect of what was going on. Then he worked equally as hard to make sure that his repairs actually fixed the problems. Thanks Rigo! You are a credit to Chinook. Five gold stars! Services: Thermostat repair, Heating system repair, A/C system maintenance, Thermostat installation, Heating system maintenance, HVAC system maintenance, A/C system repair, Install thermostat, HVAC system repair
GooglePositive: Professionalism Rigoberto was professional, instructive, and approachable. He helped me see what needed to be done and how I can help to maintain and use my system efficiently and correctly. Service: Repair HVAC
GooglePositive: Professionalism, Punctuality, Quality, Responsiveness, Value Great interaction. Very helpful Services: A/C system maintenance, HVAC duct & vent cleaning
GooglePositive: Professionalism, Quality Very knowledgeable and professional. Service: HVAC duct & vent installation
GooglePositive: Professionalism, Punctuality, Quality Our maintenance man was Julio and he was very professional and honest about what was wrong with our heating system. He took the time to explain what was wrong. He should be given honors for his honest hard work! Charisse and Kevin Pedersen Services: A/C system repair, HVAC system maintenance, Thermostat installation, Install thermostat, A/C system maintenance, Install AC, HVAC duct & vent installation
GooglePositive: Professionalism, Punctuality, Responsiveness Julio Castenada was knowledgeable, timely and very helpful. Could not ask for a better technician. Thank you Julio! Service: HVAC system maintenance
GooglePositive: Professionalism, Punctuality, Responsiveness By far from the phone call to the office, or the actual visit by the HVAC Tech. Chinook Heating and Air provided my family the best service experience I have ever had. I would recommend them to everyone. Super experience! Service: Thermostat installation
GoogleBy far from the phone call to the office, or the actual visit by the HVAC Tech. Chinook Heating and Air provided my family the best service experience I have ever had. I would recommend them to everyone. Super experience!
GooglePositive: Professionalism, Quality Very knowledgeable and professional. Service: Repair HVAC
GooglePositive: Professionalism, Punctuality They are still working on my fireplace. It’s had issues, but I’m confident Uriel De La Luz will fix it. I trust this company. Service: Heating system repair
GoogleQuick and helpful Service: Heating system maintenance
FacebookQuick, friendly & professional! Fixed my heating problem & it didn't cost a fortune! Would highly recommend!
GooglePositive: Professionalism, Quality, Responsiveness, Value Both my heat pump and furnace were not working. I called and got an appointment right away. When the techs came they diagnosed the issues right away and I had both heat sources working properly with the hour. They were knowledgeable and professional. I would recommend this company for any HVAC needs Services: HVAC duct & vent cleaning, Heating system repair
GoogleWe have a three zone, damper modulated, sophisticated heat pump system. We had an issue with the compressor speed and damper modulation operating optimally. We called Shelly at the office, and she got Victor, the technician, for these types of systems, to come to our house the day we called. Shelly always gets action for our needs immediately. Victor is a very competent technician on these high end systems. He came to our home at 8 o’clock at night instead of making us wait until the next day as we were in cold weather. He did his diagnostic work, verified his diagnosis with the factory and reprogrammed the entire system to alleviate the issues. He took the time to explain in depth what the problem was so we could better understand it. Both Shelly and Victor are very customer oriented in meeting our needs as quickly as possible and are extremely pleasant, polite and courteous during the whole process. They are two of the reasons Chinook HVAC is a great company.
GooglePositive: Professionalism, Responsiveness Thanks for the service call. Good attitude employee. Carlos. Service: Heating system maintenance
GooglePositive: Professionalism, Punctuality, Quality, Responsiveness, Value Very good Service: HVAC system maintenance
GooglePositive: Professionalism, Responsiveness The tech took the time to explain what he did and what he fixed. He allowed me to ask questions and was happy to answer them. Service: Heating system repair
GoogleJulio explained everything very well, and did an amazing job.👍
GooglePositive: Professionalism, Punctuality, Responsiveness The tech was here when you said he would be and completed the job in a timely professional manner. We are pleased with the entire experience, as we have been with past services. Hopefully we won't need any more work for a long time, but if we do you will be hearing from us. Thank-you for your service. Service: HVAC duct & vent repair
GooglePositive: Professionalism, Punctuality, Responsiveness Fixed the problem!
Facebookalways great service. thankyou....
GoogleThey techs very very nice and friendly. They did their job and explained any questions I had .
GoogleService: Heating system installation Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
GoogleService: Ductless heating & A/C services Positive: Professionalism, Quality, Responsiveness, Value
GooglePositive: Professionalism, Punctuality Very pleased with technical services. Tech, Ron, quite knowledgeable and courteous. Services: HVAC duct & vent cleaning, A/C system repair
GoogleVery pleased with technical services. Tech, Ron, quite knowledgeable and courteous.
GooglePositive: Professionalism, Punctuality, Quality, Responsiveness, Value Excellent customer service and attention to detail! We highly recommend Chinook Heating and Air! The staff and technicians are well trained and professional. Service: HVAC system maintenance
GooglePositive: Professionalism, Punctuality, Quality, Responsiveness The tech was professional. She did a good job, was courteous and was ready to answer any questions. Glad I signed up for the maintenance program. Service: HVAC system maintenance
GooglePositive: Professionalism, Punctuality, Quality, Responsiveness Very professional and respectful. Have used this company for a number of years. Services: A/C system maintenance, Heating system maintenance
GooglePositive: Professionalism, Punctuality, Quality, Responsiveness, Value Our technician rigoberto was very helpful and explained everything in a way i can understand.
GooglePositive: Professionalism, Responsiveness Call in to get gas fire place look at and serviced. Technician was professional explained everything he was doing and answered all questions thank you.
FacebookOur repair man was the nicest , respectful , and pleasant representative that we have had in our home. I very highly recommend this company and their representative's
GooglePositive: Professionalism, Punctuality, Quality, Responsiveness, Value Uriel was awesome to work with. I appreciated his service. Thank you so much! Shari Service: HVAC system maintenance
GooglePositive: Professionalism, Punctuality, Quality, Responsiveness, Value THANK YOU for the amazing service. Carlos was great, did an excellent job.
GooglePositive: Professionalism, Punctuality, Quality, Responsiveness, Value Service was prompt.Technician was very good. Services: A/C system maintenance, Heating system maintenance
GoogleService: HVAC system maintenance Positive: Professionalism
GooglePositive: Professionalism, Punctuality, Quality, Responsiveness, Value Julio was the best. Explained all of the details and was very efficient and professional. Service: HVAC system maintenance
GoogleService: Repair HVAC Positive: Professionalism, Punctuality, Quality, Responsiveness
GoogleChinook Heating is very responsive. Every interaction I have had with their staff over five years, now, has been helpful with a feeling that they really care. Antonio was our technician and took time to answer any question I had regarding our system. I see why our super builder, Titan Homes, use them on their new home builds. I continue to highly recommend Chinook Heating!
GoogleExcellent service, knowledgeable tech. Didn’t try to sell me something I didn’t need. Got me set up on a great maintenance program that’s effective and reasonably priced. Highly recommend!!!
GooglePositive: Punctuality, Value Chinook offered us the opportunity to purchase a maintenance program that includes maintenance and complete inspections of our heating and air conditioning systems every 6 months for a very reasonable price. Antonio (service rep) came out today and did a very thorough job. Professional and friendly service. Highly recommend Chinook. Great service and peace of mind. Thank you! Services: HVAC system maintenance, Heating system maintenance, A/C system maintenance
GooglePositive: Quality, Value Uriel performed a thorough job and I expect the equipment to continue to perform properly. Services: A/C system maintenance, Heating system maintenance
FacebookAlways a great experience
GooglePositive: Professionalism, Punctuality, Quality, Responsiveness, Value They responded right away. I live 40 miles Noth of Tri Cities. The technician went the extra mile and cleaned out our outside unit and made sure everything was working before he left. Service: HVAC system maintenance
GoogleThey did a great job. Explained everything well and were very professional. I would recommend them.
Frequently asked questions
How quickly can Chinook Heating and Air respond to emergency HVAC issues?
Chinook Heating and Air aims to respond promptly to emergency HVAC issues, often providing same-day or next-day service depending on availability and urgency.
What can I expect during routine HVAC maintenance visits?
During routine maintenance, technicians inspect and clean your system, check filters and batteries, explain any findings, and provide documentation of the work performed.
How does Chinook Heating and Air handle customer questions and explanations?
Technicians are knowledgeable and take time to clearly explain issues, solutions, and system operation, ensuring customers understand their HVAC system and options.