BUSINESS REVIEWS

Chinook Heating And Air

303 n Belfair ct, Kennewick, WA, 99336, United States

About Chinook Heating And Air

Chinook Heating And Air, nestled in the heart of Kennewick, stands out for its exceptional HVAC services. With a reputation for professionalism, punctuality, and quality, they've garnered a loyal customer base. Their technicians, like the commendable Antonio and Terence, are not only experts in their field but also exhibit unparalleled kindness and patience, even amidst playful pets and a barrage of customer questions. Whether it's a routine maintenance check, a thorough system diagnostic, or a new heat pump installation, Chinook's team is praised for their responsiveness and value. Customers like Monica Hatcher and Arlene Chinsky attest to the thoroughness and informative nature of the service, ensuring that every interaction leaves homeowners more informed and comfortable with their heating and cooling systems.

Customer reviews

Showing 501–550 of 1,285 published reviews.

Google

Christian came out and found the problem the installers left and fixed it. He also cleaned up around the outside unit where oil had been spilled and not cleaned up during installation. He did a fantastic job. He was efficient and effective. Great job done by him! He knows his stuff and treats custom well.

Google

I like your team they are very through and good at their work. Christian was very professional.

Google

I like your team they are very through and good at their work. Christian was very professional.

Google

The tech was professional and he did a good job, was courteous and was ready to answer any questions. Glad I signed up for the maintenance program.

Google

Service Tech was super knowledgeable about the system and easily had it troubleshooted and repaired . Walk me through everything step by step and reassured me it was nothing major wrong .

Google

Chinook heating & Air responded to me within hours as we had a leak in the gas line in kitchen. German was on time & got the job done! Thank you Chinoook!

Google

I recently had Christian from Chinook Heating & Air, come out to my home to repair my air conditioning unit. I was very impressed with his professionalism, knowledge, and customer service. Christian arrived on time and was dressed in clean, professional attire. He was very polite and courteous, and he took the time to explain the problem with my unit in a way that I could understand. He also offered some helpful suggestions for how to improve the efficiency of my system in the long term. Christian was very thorough in his work. He took the time to diagnose the problem correctly, and he made sure that the repair was done correctly. He also left my home clean and tidy when he was finished. I would highly recommend Christian to anyone who needs AC repair or maintenance. He is a skilled technician who is also a pleasure to work with.

Google

Chinook has helped us multiple times since we moved into our new home. Every interaction with them has been pleasant -- their techs seem to enjoy the work they do and are enthusiastic about helping their customers.

Google

The technician was fabulous, answered all of my questions, ran back to the store to get filters that fit, sent me quotes for others services I was interested in. Polite, kind and knowledgeable.

Google

We woke up Sunday morning to our AC not working. 🥵 German was able to get to our place within the hour and quickly diagnosed and fixed the issue. Thank you!

Google

German was very personable and knowledgeable. He explained what the problem was. He was great!!

Google

Christian came to do our service/tune-up today and he was professional, friendly and fast. Chinook always does a great job.

Google

Uriel performed the initial system checkup on my furnace and A/C unit. He was extremely professional and knowledgeable and very willing to explain his inspection and maintenance process. The service he provided was high quality, friendly, and was promptly during the 2 hour window that was scheduled. Uriel made sure to answer any questions I had and that I understood how follow up maintenance would be performed in the future. I highly recommend Chinook Heating & Air based on Uriel’s outstanding service.

Google

Carlos was amazing today in making a situation right. Much appreciated

Google

Carlos was phenominal. He diagnosed my outside unit very quickly and showed me exactly what happened to it. He went over all the options with me and was very well informed! Would definitely recommend Chinook to anyone looking for fast and friendly surface.

Google

Customer friendly

Google

Routine maintenance.

Google

Julio was awesome! Not only did he diagnose and fix my HVAC issues, he gave great pointers on how to make it run more efficiently. Definitely recommend this business!!!!

Google

July 17th, 2023. Our AC system kept shutting off & on every minute, then the thermostat would go blank on the screen. Called Chinook and they sent Rigoberto around 6pm. Rigoberto got our AC working that night but said there is a fault with our 2 Stage Cooling and that he can work on it the next day. Rigoberto showed up around 11am and immediately began troubleshooting the fault. It took some time to find the problem but he did and got it fixed. Very Happy with Rigoberto's work. I would definitely be asking for him when I have HVAC problems. Thanks Rigo!

Google

Thank you Carlos!

Google

They did an AWESOME JOB! They were early 7:30am, which was good because it got hotter as the day went on! They were polite, efficient, & I’m very happy😃They came highly recommended & didn’t disappoint!! My friend called them on Saturday, & Monday morning they reached out to me😃I will absolutely tell friends & family what great service I received!! Thank you Alfa & the two men who put my unit in!!🙏😁

Google

Julio was fast and very detailed. He worked quickly and was in and out so fast we hardly knew he was there. Very professional and thorough in his explanation. Thank you Chinook!

Google

As always, we had a great experience with Chinook! Rigoberto got our system back up and running and even connected our wireless thermostat extension unit that A1 originally installed but NEVER paired with our thermostat. I won’t use anyone else ever again. Chinook is 10/10 every time

Google

Chinook does it again. Servicer knowledgeable and professional. Arrived early, fixed the issue, and honored our 365 program contract that is worth every penny!!

Google

AC wasn't do it what it should, Carlos came out and identified the problem, unfortunately it will need a different tech to do the fix. He loaded us up with freon for a band. Very nice fellow.

Google

Used them again, Julio was awesome! Friday night 10pm, awesome tech answers the phone first ring, here in no time, AC fixed in 20 minutes for a totally reasonable price. I will not do business with anyone else. Alex is the man!

Google

Provided excellent service. Technician listened to description of problem and after a few minutes of trouble shooting he found the problem. He described what was wrong and listed the parts for repair. Got my approval and he had the system operational in a short amount of time. He was professional and did not try to up sell for additional services. Would definitely recommend to anyone needing HVAC repair.

Google

Muchas gracias...no puedo estar más feliz..los recomiendo 💯/...Dios los bendiga y que sigan sirviendo muchos años más..... gracias a julio Castañeda por venir a equilibrar mi sistema........ Chinook ....heating & air...thank you...sooooo much

Google

Very polite and knowledgeable.

Google

Andres was professional, friendly, knowledgeable and efficient. He gave us a few helpful recommendations with quotes where relevant, but did not push anything. Excellent customer service! Thank you

Google

Uriel addressed my issue and did a great job solving it. I really appreciate it.

Google

Great service from the technician. Very knowledgeable and suggestions for improvement were clearly explained. We highly recommend Chinook!!!

Google

Christian was on time and very professional. Provided the service as requested and actually saved us several hundred dollars from the original estimate! Thx Christian. Chinook has been our HVAC service company since 2019 when they installed our entire HVAC system.

Google

The technician worked quickly and efficiently. At the end he explained in detail what he did and what we might want to replace. Great young man and very professional.

Google

Christian showed up on time and very polite and knew his job. He was very proficient and made short work of the AC tune up.

Facebook

Rigonerto Vazquez eas absolutely the best technician. He went above and beyond his stay. I highly recommend you give him a raise!

Google

I had a great service.

Google

Rigoberto was nice and explained the issue really well during the diagnostic process. Waiting for updates and estimation!

Google

Andres, showed up today not only on time but early and done an exceptional job On both my AC in my heat system for its yearly maintenance for summer schedule. We’ve always had great luck using Chinook the people they hire are always very considerate friendly and complete. Thanks again. Ron B Richland

Google

Techs are knowledgeable and helpful to answer questions. Yearly maintenance agreement cost is a quality service

Google

Good attitude and explanation was good

Frequently asked questions

How quickly can Chinook Heating and Air respond to emergency HVAC issues?

Chinook Heating and Air aims to respond promptly to emergency HVAC issues, often providing same-day or next-day service depending on availability and urgency.

What can I expect during routine HVAC maintenance visits?

During routine maintenance, technicians inspect and clean your system, check filters and batteries, explain any findings, and provide documentation of the work performed.

How does Chinook Heating and Air handle customer questions and explanations?

Technicians are knowledgeable and take time to clearly explain issues, solutions, and system operation, ensuring customers understand their HVAC system and options.