BUSINESS REVIEWS

Mercedes-Benz of Cutler Bay Body Shop

19191 SW 108 Avenue, Miami, FL, 33157, United States

About Mercedes-Benz of Cutler Bay Body Shop

Mercedes-Benz of Cutler Bay Body Shop in Miami is the go-to destination for top-tier body repairs on luxury vehicles. Renowned for their professionalism and punctuality, they specialize in restoring Mercedes-Benz cars to factory perfection, even on the latest AMG models. Customers rave about the exceptional customer service and the meticulous attention to detail that ensures each car returns to the road in pristine condition. With a commitment to using only factory replacements, the skilled team at this body shop consistently delivers quality workmanship and value, often completing jobs ahead of schedule. Whether it's a minor trim fix or a major collision repair, Mercedes-Benz of Cutler Bay Body Shop is dedicated to excellence, making them a trusted choice for discerning car owners.

Customer reviews

Showing 101–150 of 348 published reviews.

Google

Jeremy was great, very good communication, always giving an update!

Google

EXCELENTE SERVICIO, MUY PUNTUALES Y TODO PERFECTO.

Google

The staff is very friendly and knowledgeable, especially Jeremy. I recommend it 100%

Google

Muy buen trato, súper serviciales todos. Muy agradecida. Completamente recomendado

Google

Gracias a la gentileza y preocupación del señor Jeremy y al buen trabajo de los profesionales que laboran en este centro puedo decir que estoy muy satisfecho con el resultado de su trabajo y a la vez tener suficientes motivos para poder recomendarlos a cualquiera que lo necesite. Gracias

Google

Car looks like new again...

Google

The staff here is very friendly, professional and courteous they keep you updated about your car during every step in the process. Anthony remembers his customers and makes the whole experience pleasant and seamless.My car was restored to perfect condition! I’m extremely happy with the level of service that I received!

Google

Great customer service from Jeremy. Very attentive and friendly, addressed all my concerns. My Mercedes which has a custom factory mat finish was painted like nothing ever happened and its a tough paint to work with. Great work

Google

Jeremy at Mercedes Auto Repair Shop provided exceptional service! He was knowledgeable, efficient, and ensured my car was back on the road in no time. Highly recommend his expertise for all your Mercedes needs!

Google

My car looks amazing, I feel like driving a new car, Thank you Jeremi for the great service you were very profesional, always responding any question, you did a wonderful job , I am definitely super recommend you! I am very grateful!!!!!

Google

I am so HAPPY with all the work done! I don’t know where to start. I am so grateful with Jeremy at the Mercedes Benz Body Shop. This guy needs an promotion! He was SO helpful during the whole process, he shared pictures, he was constantly keeping me informed about the status of my car. He made the whole process so smooth and easy to understand and follow. He deserves more than 5 stars. Thank you Jeremy and the Mercedes Benz Body Shop team! Love my car!!!

Google

Excellent work! Excellent communication throughout the process. Four stars to Jeremy Castro for his treatment, attention, and dedication at all times. An example of respect and trust towards the client. Thank you very much!

Google

Jeremy was amazing in taking care of us. Car looks amazing and his updates of the progression of the work was on point. I have never been so happy to have a car accident Best body shop ever

Google

I was rear ended one morning and I immediately came to the body shop. Jeremy had assisted me the prior year so I went straight to he. He was super helpful. I got on the phone immediately with GEICO to open a claim and advised that the vehicle was being left at Mercedes. After getting the claim #, Jeremy completed the necessary paperwork and I left. I was updated every few days on the status. Jeremy called me when the car was ready to pickup. My only dealings with my insurance company was to initiate the claim and they called me once the estimate was done to advise of the estimated cost of the repair. Everything else was handled by Jeremy which was SUPER. My total time spent on drop off and pickup was less than one hour. The total experience was awesome.

Google

Very capable courteous helpful personality the desk And the repair was like new

Google

It was an amazing experience from the minute I walked in Anamary was wonderful and so was Jerry. The car looks like nothing ever happened. Very satisfied with end results.

Google

I took my car here after someone bumped into it. From the minute I arrived everyone was friendly and welcoming. I was able to get a quote within 30 minutes. After I called the insurance and asked to have this bodyshop take care of the damage, the process was very fast. Jeremy helped me tremendously along the way. From the moment I dropped off my car, he answered all of my questions and he was very attentive throughout the process. Never did I have to call to ask how/when/where, he made sure to send me daily emails with updates. On the day the car was ready to be picked up (1 week from the drop off) Jeremy called me and left me a voicemail. I arrived at 5:55pm on a Friday after I thought I wasn’t going to make it. Well Jeremy was there to bring out my car, hand me the keys and safely keep the rental I had on premises for Enterprise to pick up the next day. I am beyond appreciative for all the attention to detail from this location. Specially, Jeremy who went above and beyond to make sure I was taken care off. I foresee him going places within the company. Keep up the good work and thank you!

Google

Jeremy was great through the whole process, keeping me posted on the progress until completion, and the result was flawless.

Google

Great service and communication through out the process. Jeremy was knowledgable and patient. Thank you MBCB Body Shop!

Google

Jeremy Castro was amazing! He was responsive and extremely helpful. You should promote him!

Google

Jeremy’s communication and updates were on point every time. Already referred a friend. Thank you!!.

Google

Great service

Google

Muy buen Servicio y muy Profesionales,Jeremy, muy buena atención

Google

Excellent service, and communication about the work being done on my E350 Mercedes. The car was ready as requested.

Google

This shop is outstanding. They keep you informed as the car goes through the repair process. The employees are very helpful and professional.

Google

Jeremy and Anthony handled my car situation in a very professional and accommodating way. Very good staff I highly recommend them.

Google

Mi auto fue reparado con todas las partes originales y estoy muy satisfecho con el servicio y la atención recibida .

Google

Jeremy at the Collision center was very professional and communicative. Great service overall.

Google

From the first telephone conversation with Jeremy Castro until pickup of my vehicle, Jeremy kept me updated to the progress of repairs. Jeremy was extremely helpful and courteous. I had a terrific experience with Mercedes-Benz of Cutler Bay, highly recommend them. My vehicle was returned to me in showroom condition! Thank you Jeremy for going above & beyond!

Google

Totally respect the standard of Mercedes-Benz very provisional with no bad surprise.

Google

Jeremy and the team at the Mercedes Benz Cutler Bay body shop were great! They were very professional and communicated with me throughout the entire process that my car was getting worked on. I had a very positive experience and would highly recommend this body shop to provide the upmost service.

Google

Exelent work and craftsmanship. Great customer service. I will highly recommend them.

Google

We have taken our vehicle here twice in the last 6 months due to accidents and our advisor was Anthony Forgett. Not sure I have ever experienced the level of customer service we had with Anthony. I highly recommend this shop and make sure you ask for Anthony. Thanks again!

Google

Jeremy is a Very Professional Individual. Great communications throughout the repair process. He answered all the questions I had. Work was performed in a timely manner.

Google

Excellent service and on time delivery. The advisors had great communication throughout the process. Highly recommend for your MB vehicle body work. The entire staff is great, and excellent communication throughout the process.

Frequently asked questions

How does Mercedes-Benz of Cutler Bay Body Shop keep customers informed during repairs?

The staff provides regular updates on repair progress via phone and email, ensuring customers are well informed throughout the process.

Who can assist me with insurance claims and paperwork at the body shop?

Representatives like Jeremy Castro and Anthony Fogett help manage insurance communications and paperwork to streamline the repair process for customers.

What level of quality can I expect from repairs at this body shop?

Repairs are performed to restore vehicles to their original condition using OEM parts, with attention to detail and craftsmanship to ensure a flawless finish.