BUSINESS REVIEWS

Mercedes-Benz of Cutler Bay Body Shop

19191 SW 108 Avenue, Miami, FL, 33157, United States

About Mercedes-Benz of Cutler Bay Body Shop

Mercedes-Benz of Cutler Bay Body Shop in Miami is the go-to destination for top-tier body repairs on luxury vehicles. Renowned for their professionalism and punctuality, they specialize in restoring Mercedes-Benz cars to factory perfection, even on the latest AMG models. Customers rave about the exceptional customer service and the meticulous attention to detail that ensures each car returns to the road in pristine condition. With a commitment to using only factory replacements, the skilled team at this body shop consistently delivers quality workmanship and value, often completing jobs ahead of schedule. Whether it's a minor trim fix or a major collision repair, Mercedes-Benz of Cutler Bay Body Shop is dedicated to excellence, making them a trusted choice for discerning car owners.

Customer reviews

Showing 151–200 of 348 published reviews.

Google

We were very pleased with the process of our repair; Jeremy Castro was very efficient and helpful

Google

Great service, Mr. Jeremy Castro went above and beyond to help us get our car repaired and ready on time. It was a pleasure doing business with him.

Google

Foi excelente me informou de todo processo Excelente profissional acima das minhas expectativas Me entregou o veículo totalmente inspecionado e antes do prazo. Previsto

Google

Great service and folllw ups

Google

The team at Bill Ussery Mercedes Benz in Cutler Bay are outstanding. As an owner of an insurance agency, I have worked with several body shops in Miami, and without a doubt, the Mercedes Benz of Cutler Bay Body Shop is a true stand out. Scott Woodard and his team are professional and extremely thoughtful with the communication while the car is being repaired. I have never experienced such fantastic service. I will be choosing this body shop in the future for any repairs and will also recommend to others. Thank you to the entire team!!

Google

Recently had the pleasure of working with Jeremy Castro at the Mercedes Benz Cutler Bay Body Shop. I was genuinely impressed by his level of attentiveness. He consistently updated me on the progress and thoroughly walked me through every step of the process. His commitment even extended to answering calls after hours. Exceptional service, highly recommend!

Google

Outstanding customer service. Anthony, you are a pleasure to deal with! The car looks perfect. Thank you!

Google

Had an amazing friendly experience at the dealer.

Google

They are very professional and exceptional service. For me having a place that you can trust for the quality control of their work is very important. I want to thanks Anthony for all his amazing customer service.I highly recommend their work.

Google

Jeremy had the best communication of any body shop I’ve been to. Car came out perfect.

Google

Jeremy was very helpful and informative on all aspects and time of the repair. He was then very detailed when my car was ready and clear on the repairs. Great service overall. Repair took almost a month but I understood this is the time for these type of damages.

Google

Jeremy Castro Was our contact person and we couldn’t be more pleased with his professionalism, worth ethic and the constant contact he maintained with us helping us navigate through each part of the process. We couldn’t recommend him or the location more.

Google

Jeremy was amazing! Best service to date! Thank you again

Google

I received a good Services since I let my car there. Every day Jeremy sent me updates how is going everything step y steps until the repartions well done.

Google

Jeremy Castro was my body shop rep. He explained the insurance procedure very well and notified me step by step as my car was beautifully repaired.

Google

Jeremy did an outstanding job at keeping me informed throughout the repairs of my car. Strongly recommend this bodyshop. Excellent customer service by Jeremy!

Google

I had the pleasure of receiving service from Bill Usry Collision Center in Cutler Bay, and I must say, my experience was nothing short of excellent. Throughout the process, Jeremy Castro ensured that I was kept well-informed every step of the way. His attention to detail and dedication to ensuring a seamless experience truly stood out. Jeremy's politeness and courteousness were a testament to their customer-centric approach. I also had the privilege of working with Eric, who played a pivotal role in assisting me with the final supplements for my car. My sincere thanks to the mechanics as well Their meticulous attention to detail and commitment to excellence in repair work left me with a vehicle that appeared as if it had just rolled off the showroom floor. You have to thank the skilled team for restoring my vehicle to its pristine condition.

Google

Extremely knowledgeable of the brand vehicle great customer service. Good workmanship vehicle was ready on scheduled date.

Google

Well I’m happy with the attention and service made on me and my car by Jeremy with all the process to fix my car

Google

Jeremy made the entire process very easy. Due to the circumstance I was distraught for my car, however, Jeremy was very assuring in his responses to my emails and calls that I was in good hands. He has a good work ethic and is also punctual. Jeremy it was great working with you. Thanks for your help!

Google

Great work look’s Perfect fast and friendly service! I totally recommend you bring your Mercedes here ask for Jeremy he handled everything made it so easy to get my car fixed with Mercedes parts not cheap after market stuff!

Google

Excellent service, very professional, Jeremy, an excellent professional, always kept me up to date with the entire repair process. Thank you

Google

Jeremy was absolutely amazing! He was very easy to get in touch with, and went above and beyond for me. He explained the process in detail, and assisted me with my insurance. Highly recommend!

Google

Group was very accommodating when initially receiving my vehicle for repairs. I was unaware of the appointment requirement but they showed some flexibility and inspected my vehicle and took it in because of the damage that had been caused. The team kept me informed throughout the entire process and provided my vehicle in excellent condition and looking like it was not even in a collision. The team even carried out some quick modifications on the day that I went to receive the vehicle and never took any issue with having to address my request.

Google

Best staff from the moment you walk in My service rep Jeremy Castor was Amazing !!!

Google

Service: Painting

Google

Services: Painting, Body & Trim

Google

Professional and courteous service. Special thank you to Mr. Jeremy Castro, who was my point of contact and stayed in communication with me throughout the process. Thank you all.

Google

Jeremy Castro was my customer care representative. I was taken excellent care of by all. I really appreciated the repair updates. My car was returned looking perfect. Services: Painting, Body & Trim

Google

After that I reported several issues, Mr. Forgett was helpful, attentive and cooperative and all my concerns were resolved in a kindly manner, he did the difference. Bill Ussery Motor Collision is a great place to bring your car to repair. Services: Battery, Painting, Body & Trim

Google

Ms Evelyn and the whole team were super awesome!!! Service: Painting

Google

After that I reported several issues, Mr. Forgett was helpful, attentive and cooperative and all my concerns were resolved in kindly manner, he did the difference that Bill Ussery Motor Collision needed, good job. Telling me that Bill Ussery Motor Collision is a great place to bring your car to repair. Services: Battery, Painting, Body & Trim

Google

Had an amazing experience with Jeremy in the body shop. Work was impeccable. Service was amazing. Thank you all Services: Body & Trim, Painting

Google

The service was great. Jeremy and the staff were always notifying us of the status and progress of our car. Services: Body & Trim, Painting

Google

Anthony was very communicative and responsive. Overall very professional. Kept me informed throughout the entire process which was greatly appreciated. Services: Auto engine diagnostic, Steering & suspension repair, Body & Trim

Google

Service: Body & Trim

Google

Excellent service from the moment I walked in. Anthony and Jeremy went above and beyond.

Frequently asked questions

How does Mercedes-Benz of Cutler Bay Body Shop keep customers informed during repairs?

The staff provides regular updates on repair progress via phone and email, ensuring customers are well informed throughout the process.

Who can assist me with insurance claims and paperwork at the body shop?

Representatives like Jeremy Castro and Anthony Fogett help manage insurance communications and paperwork to streamline the repair process for customers.

What level of quality can I expect from repairs at this body shop?

Repairs are performed to restore vehicles to their original condition using OEM parts, with attention to detail and craftsmanship to ensure a flawless finish.