BUSINESS REVIEWS

Mercedes-Benz of Cutler Bay Body Shop

19191 SW 108 Avenue, Miami, FL, 33157, United States

About Mercedes-Benz of Cutler Bay Body Shop

Mercedes-Benz of Cutler Bay Body Shop in Miami is the go-to destination for top-tier body repairs on luxury vehicles. Renowned for their professionalism and punctuality, they specialize in restoring Mercedes-Benz cars to factory perfection, even on the latest AMG models. Customers rave about the exceptional customer service and the meticulous attention to detail that ensures each car returns to the road in pristine condition. With a commitment to using only factory replacements, the skilled team at this body shop consistently delivers quality workmanship and value, often completing jobs ahead of schedule. Whether it's a minor trim fix or a major collision repair, Mercedes-Benz of Cutler Bay Body Shop is dedicated to excellence, making them a trusted choice for discerning car owners.

Customer reviews

Showing 51–100 of 348 published reviews.

Google

Jeremy was amazing, he communicated with me at every step pf the way, it was totally seamless process. Delivered as promised, on time.

Google

The experience with Jeremy Castro and this workshop has been the best of my life: attentive, fast excellent work

Google

great service! Extremely satisfied.

Google

Excellent service, faster and the best customer service

Google

Mr. Jeremy an excelent customer service agent who took care in a very profesional and well educated manner of all our concerns and requirements resolving all of it quickly and efficiently

Google

The best body shop in Miami, good quality and excellent service

Google

Jeremy Castro was a delight, he was so accommodating and just a very friendly person. Your business is fortunate to have him!

Google

Jeremy Castro was excellent at providing great customer service . He was always on top of each next step & made sure I was a least aware as well.

Google

Excellent communication and excellent customer service.

Google

Excellent customer service. Kept us informed on the progress of the vehicle. If it wasn’t for the insurance company we would’ve had our vehicle sooner.

Google

Mercedes Benz of Cutler Bay has an excellent team work. The car was treated fine. The job was done in a pristine way. The representative of the body shop that attended personally my car, Anamary Diaz, did a very fine job. She was on top of every detail and willing to help me until the car was ready for pickup. The vehicle was clean in and out. I want to recommend this place to everyone that owns a Mercedes Benz and needs a good professional service. P. E. Palacios

Google

Had an excellent experience with Jeremy Castro. Jeremy has excellent customer service, was very professional, respectful, and communicative. I would highly recommend Jeremy and mercedes benz body shop. The work took less than 10 days and it looks like new! Beautiful work!

Google

In my view I wanted to let you know that I am very happy for the kindness and service I received at this body shop thank you very much

Google

Went in to get my C43 front bumper fixed. Took a little bit because of insurance but they got it done perfectly. My family and me always use this body shop since it’s the one Mercedes Dealers use and they never disappoint. Car came out perfect just like when it was new, it’s also driving better than ever since they re calibrated everything and made sure everything was perfect. Jeremy helped me out and in service Dorian, great people.

Google

My car looks perfect despite it being 8 years old! Jeremy Castro kept me informed of every phase of the repair and was a pleasure to work with. Jeremy provides excellent customer service and the work on my car was excellent

Google

Very friendly and helpful excelente experience, great job car came out from the repair like new with all Oem parts. Ana Mary was a great help with all the process always keeping us up to date

Google

Jeremy did an amazing job helping me

Google

Jeremy Castro was my advisor thru my veh. repair process,I received nothing but the best service and professionalism from this gentleman,a true pleasure to work with.

Google

It was a fantastic experience. Jeremy was exceptional throughout the entire process. He was always available whenever I called and kept me updated on every detail about my car. He went above and beyond, and I am extremely pleased. He even washed and cleaned the interior of my car. The attention to small details meant a lot. I only had to deal with Jeremy, which was the icing on the cake for me. He is an excellent communicator and very professional.

Google

The experience with Anthony Forgett was incredibly pleasant he has the customers needs and satisfaction as his number 1 priority. The vehicle looks great like if I just drove it off the new lot! Would definitely recommend this body shop!

Google

My customer care representative Jeremy was very pleasant and very professional. He kept me informed and updated on the progress of my repairs. I was very pleased with the quality of the repairs to my vehicle. Attached are a couple of before and after pictures.

Google

Excellent service and very profesional.

Google

Jeremy was cordial, professional, detail oriented and kept us well informed every step of the process. Thank You Jeremy!!

Google

Best atención ever.

Google

Mr Jeremy Castro was very professional and efficient I appreciate him very much

Google

Excellent communication and service. Jeremy was my rep and he always kept me updated with the status of the vehicle and went the extra mile with the insurance and rental.

Google

Best atención ever.

Google

I got the front bumper and grill done a few months back and the work still looks impeccable. Anthony did a great job working with my insurance to make sure I got everything I needed to do the job the right way. Always responsive and ready to help with anything. Highly recommend.

Google

Great experience working with Jeremy. He was very helpful, pushed to get my car as quickly as he could and stayed in communication me with me throughout the whole process. He kept me updated as my car was getting fixed, and if something came up in the process, he got it fixed right away. Happy to have my car back.

Google

Excellent work and excellent customer service , thank you Jeremy Castro !

Google

Jeremy was very informative and kept me updated through the whole process of the repairs to my vehicle. I 100% recommend him! Thank you Jeremy!

Google

The staff was professional and prompt in providing the needed information. Actual body shop work was not performed but it was a good customer service experience.

Google

Jeremy was extremely responsive & helpful throughout the entire repair process . He took his time to explain things to help us understand exactly what was going on/happening . Jeremy gave us timely updates on our vehicle , email updates & overall was very informative & kind . This is my 3rd time in about 10 years using this bodyshop & i have not been disappointed one bit in their knowledge & care 😊

Google

I had no problems.

Google

Jeremy Castro and colleagues at MB of Cutler Bay Body are amazing! They said that they would bring my car to "Mercedes standard", and to my surprise it is as when it was brand new. Love it!!

Google

My car was damaged and I took it to the Cutter Bay body shop and it looked like new. Jeremy was my representative there and always kept me informed of every step that was being taken with the car until his repair and delivery of my car yesterday. Thanks for everything. excellent work and experience.

Google

Jeremy was extremely helpful and attentive throughout the entire process! He answered all my questions (several times) very quickly and got my car to me as soon as possible. Thank you!

Google

Jeremy is an excellent employee, his help and support were decisive in the repair of my vehicle.

Google

Jeremy and team did great thank you 😊

Google

You get what you pay for. When I had a question, it was answered. When I had a concern, it was addressed. No discussions or negotiating - just resolution and delivery completed as promised. Anthony and Ana are likely highly valued team members. My car glistens!

Google

Great experience. High quality customer service and professionalism from Anamary, Charles and Jeremy. I recommend this place.

Google

Positive: Professionalism, Punctuality, Quality, Value Outstanding customer service. Service: Body & Trim

Frequently asked questions

How does Mercedes-Benz of Cutler Bay Body Shop keep customers informed during repairs?

The staff provides regular updates on repair progress via phone and email, ensuring customers are well informed throughout the process.

Who can assist me with insurance claims and paperwork at the body shop?

Representatives like Jeremy Castro and Anthony Fogett help manage insurance communications and paperwork to streamline the repair process for customers.

What level of quality can I expect from repairs at this body shop?

Repairs are performed to restore vehicles to their original condition using OEM parts, with attention to detail and craftsmanship to ensure a flawless finish.