GoogleService: Plumbing pipe repair Positive: Professionalism, Quality, Responsiveness
BUSINESS REVIEWS
Alexander Services
128 Thomas Mill Rd, Holly Springs, NC, 27540, United States
Write a reviewAbout Alexander Services
Nestled in the heart of Holly Springs, Alexander Services stands out as a premier provider of home maintenance solutions. Renowned for their swift response to emergencies, they specialize in AC repair, ensuring comfort even on the hottest days with prompt and efficient service. Their skilled technicians, like Jerel, are celebrated for their patience and critical thinking, adeptly handling complex leak investigations with minimal disruption. Whether it's a quick toilet fix or a thorough HVAC system overhaul, Alexander Services is praised for their professionalism, punctuality, and high-quality work. With a commitment to excellence and customer satisfaction, they've become a trusted name for residents seeking reliable and value-driven home repair services.
Customer reviews
Showing 151–200 of 281 published reviews.
GoogleGooglePositive: Professionalism, Punctuality, Quality, Responsiveness Very professional technician fixed the issue immediately. I appreciate it.
GoogleHad a huge scare right before the holidays on the day we were scheduled to leave. Our shower faucet got completely stuck and we were scared there was a water leak occurring somewhere in the house. I reached out to Alexander services around 9 AM and they had guys here fixing the issue within 3 hours! I was amazed by the speed of getting assistance and Hunter (who came to fix the problem) was super friendly and really quick in solving the solution. I also appreciated him explaining what went wrong and how he fixed it. Great service and helpful company, will definitely use them for all my plumbing and HVAC needs.
GooglePositive: Professionalism, Punctuality, Quality, Responsiveness, Value Derrick came out and solved our issue with our heating system-'our heat would just quit. Derrick found we had an issue with the gas valve and replaced it. I found Derrick to be an outstanding young man who knows his work! He was very polite, on-time, and performed his work in a timely manner. I spoke with Terri on the phone and she was very nice and helpful. I was impressed with Derrick and will use this company again I'm sure. Betty Givens Service: HVAC system repair
GoogleService: A/C system maintenance Positive: Professionalism
GoogleService: HVAC system maintenance Positive: Professionalism, Quality, Responsiveness
GooglePositive: Professionalism, Quality, Responsiveness These folks were quick to respond and once the guys were here they were knowledgeable and worked in fast order to fix my issues. I would highly recommend. Services: Faucet repair, Shower repair, Plumbing leak repair
GoogleService: Heating system repair Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
GooglePositive: Professionalism, Punctuality, Quality, Value Great job by David with my yearly maintenance. Service: HVAC system maintenance
GoogleThe hvac techs who did the work were excellent. They are a true value to the company. Alexander heating has always provided great service.
GoogleService: Repair HVAC Positive: Professionalism
GoogleI couldn't be more pleased with any service provider. They were available every step of the way. The even took the initiative to communicate and responed. I highly recommend Alexander HVAC for all your needs. A job well done!!!!!!
GoogleService: Ductless heating & A/C services Positive: Professionalism, Punctuality, Quality, Responsiveness
GooglePositive: Professionalism, Punctuality, Quality, Responsiveness, Value Good service Services: Heating system repair, A/C system maintenance
GooglePositive: Professionalism, Punctuality, Quality, Responsiveness We have been using Alexander for close to a decade and their service is always impeccable. The current tech assigned to us, John, always goes out of his way. Six stars if there were six to select. Service: HVAC system maintenance
GoogleService: HVAC system maintenance Positive: Professionalism
GoogleServices: A/C system maintenance, Heating system maintenance, Heating system repair, Heating system installation, Plumbing leak repair, HVAC duct & vent cleaning Positive: Professionalism, Punctuality, Quality, Responsiveness
GooglePositive: Professionalism, Punctuality, Quality, Responsiveness
GooglePositive: Professionalism, Punctuality, Responsiveness Reliable courteous timely Services: A/C system maintenance, Heating system maintenance
GoogleOutstanding service, as usual. Service and maintain HVAC, Always very satisfied with service.
GoogleI worked with Hunter(plumbing) and Skyler(HVAC). They were very responsive and took care if our leak with piping under our house. I was so impressed with the quick turnaround, professionalism and explanations of what was happening. I will be using this company from now on fir all of their services!!!
GooglePositive: Professionalism, Value Quick and professional Good value They are our go to plumbing Service: Drain cleaning
GooglePositive: Professionalism, Punctuality, Quality, Responsiveness, Value
GoogleServices: A/C system maintenance, Heating system maintenance, A/C filter replacement Positive: Professionalism, Punctuality, Quality, Responsiveness
GoogleService: Water heater installation Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
GoogleService: A/C system maintenance Positive: Professionalism
GooglePositive: Value Had Alexander out for repair and tune up. John and Shawn were polite, provided good updates and info about their work and completed it on time and at a reasonable rate. Services: Repair HVAC, HVAC system maintenance
GooglePositive: Professionalism, Quality, Responsiveness Daniel came out to check on our struggling HVAC. He did a thorough examination, clearly explained what was wrong, and then presented multiple options at a range of prices. At no point was he pushy or tried to up-sell us. He answered all of our questions so that we could make an informed decision. Excellent, professional service! Service: HVAC system maintenance
GooglePositive: Professionalism, Punctuality, Quality, Responsiveness, Value Very nice friendly, prompt, professional and reliable service. Service: A/C system repair
GooglePositive: Professionalism, Punctuality, Quality, Responsiveness We had a wonderful experience with our technician skyler. The whole experience was professional and they were prompt. We will continue to use them for our hvac needs. Service: A/C system repair
GooglePositive: Professionalism, Punctuality, Responsiveness Willie Beale came and did an excellent job Service: A/C system maintenance
GoogleService: A/C system repair Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
GoogleServices: A/C system repair, A/C system maintenance Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
Google
GoogleServices: Water heater repair, Water heater installation Positive: Professionalism
GoogleThese guys are the BEST ! Super responsive, great customer service, and awesome pricing. Highly, highly recommended!!!!! Omar is awesome!! 2021 just had an Alexander tech out to fix the ac. They were prompt courteous and fix the problem quickly! Service: A/C system repair
GoogleService: A/C system repair Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
Cars.com
Service: Repair HVAC
GooglePositive: Professionalism, Punctuality, Responsiveness Alexander’s was honest, very helpful and professional. The exact problems were shown and explained completely I was able to watch the repair being made and the technician answered all of my questions. Services: Water heater repair, Plumbing pipe repair
GooglePositive: Professionalism, Punctuality, Quality, Responsiveness
GooglePositive: Professionalism, Punctuality, Quality, Responsiveness, Value The technician was very knowledgeable, took time to explain issues that were found and the options I has for repair. Services: Heating system maintenance, A/C system maintenance
GooglePositive: Professionalism, Punctuality, Quality, Responsiveness, Value We had Skylar come out last week and then John came out today. Both were incredibly helpful, professional, and kind. From the service coordinator that assisted us in scheduling our visits to the techs that came out and serviced our unit, all were very professional and helpful! Thank you!! Service: HVAC system maintenance
GoogleGreat service, quick responses, took time to explain all the details and options for solving our issue. Would definitely recommend! Service: A/C system maintenance
GooglePositive: Professionalism, Quality, Responsiveness, Value Please allow me to tell you how pleased I am with my HVAC Technician, John! He was AMAZING! …More
GoogleService: HVAC system maintenance Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
GoogleService: Faucet installation Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
GoogleAlexander Services always respond to our calls quickly and always on time. We have used their services for several years and would highly recommend them to all our friends and neighbors. Great work! Services: A/C system maintenance, HVAC system repair
GoogleService: HVAC system maintenance Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
GoogleServices: A/C system repair, A/C system maintenance
GoogleThese people are AMAZING. I called Yellow Dot and they said they would try to fit me in today, but most likely it would be Monday before they could come out (it is now Friday and 84 degrees upstairs).... Later they called back and said it would be weeks before they would get to me. Another place I called said it was at least two week. My neighbor recommended Alexanders so I figured what the heck and call to see how long it would be for them. After a few minutes on hold, they said they moved some people around and would be at my home by 6PM TODAY. I was concerned about "after hours service fees" and they said their regular hours are until 9 PM.... I have never heard of that in my life!!! Darrick and Dave were fantastic and not only fixed my unit but educated me on the unit and the test equipment that they use. No one else but Alexanders will ever touch my AC / Heating unit. Great job guys
Frequently asked questions
What types of services does Alexander Services provide?
Alexander Services offers HVAC, plumbing, electrical work, and related maintenance and repair services for residential and commercial customers.
How quickly can Alexander Services respond to service requests?
Alexander Services is known for prompt responses, often scheduling appointments within hours and providing timely repairs, including emergency situations.
What can I expect from Alexander Services technicians during a visit?
Technicians arrive on time, are professional, courteous, knowledgeable, and take time to explain issues and solutions clearly while respecting your property.