BUSINESS REVIEWS
128 Thomas Mill Rd, Holly Springs, NC, 27540, United States
Write a reviewNestled in the heart of Holly Springs, Alexander Services stands out as a premier provider of home maintenance solutions. Renowned for their swift response to emergencies, they specialize in AC repair, ensuring comfort even on the hottest days with prompt and efficient service. Their skilled technicians, like Jerel, are celebrated for their patience and critical thinking, adeptly handling complex leak investigations with minimal disruption. Whether it's a quick toilet fix or a thorough HVAC system overhaul, Alexander Services is praised for their professionalism, punctuality, and high-quality work. With a commitment to excellence and customer satisfaction, they've become a trusted name for residents seeking reliable and value-driven home repair services.
Showing 201–250 of 281 published reviews.
GooglePositive: Professionalism, Punctuality, Quality, Responsiveness, Value They always show up when they say they will. Technician is always professional and friendly. They never upsell you. They explain what is wrong and what your options are for repair. No pressure. Never need to have them back for the same problem. When they fix it, it stays fixed. Service: HVAC system maintenance
GoogleJames did a great job. Arrived on time, replaced the part, answered all my questions, no problems ir surprises.
Google
GooglePositive: Professionalism, Punctuality, Quality, Responsiveness, Value John, the technician, was very professional, knowledgeable, and personable. He quickly resolved the problem with my thermostats, re-set them for me, answered all of my questions and showed me a couple of the thermostats' features which will make their operation easier for me. Service: Thermostat repair
GoogleServices: A/C system repair, Toilet installation, A/C system maintenance, Outdoor plumbing system repair Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
GooglePositive: Professionalism, Quality, Responsiveness Skyler Courter was our tech and did a great job. He took his time, did all the test on our York HP, and answered all my questions. Services: HVAC system maintenance, A/C filter replacement, A/C system maintenance
GoogleServices: A/C system maintenance, Heating system maintenance Positive: Professionalism, Punctuality
GooglePositive: Responsiveness Very quick to respond and the problem was fixed the same day, no delay. Service: Outdoor plumbing system repair
GoogleService: HVAC duct & vent installation Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
GoogleService: Heating system repair
GooglePositive: Professionalism, Punctuality, Quality, Responsiveness, Value Everyone at Alexander Services is professional, courteous and knowledgeable. My technician was thorough, prompt, and did an excellent job when servicing my HVAC system. He explained what he did and was very helpful. It is a pleasure to to have such a dependable group of people to work with. Services: A/C system repair, HVAC system maintenance
GoogleI couldn't be more pleased with any service provider. They were available every step of the way. The even took the initiative to communicate and responed. I highly recommend Alexander HVAC for all your needs. A job well done!!!!!! Service: A/C system maintenance
GoogleService: A/C system maintenance Positive: Professionalism, Punctuality, Responsiveness
GoogleThey are reliable and knowledgeable and have saved me a lot of money Service: HVAC system maintenance
GoogleService: Ductless heating & A/C services Positive: Professionalism, Value
GoogleService: A/C system maintenance Positive: Professionalism
GoogleService: Heating system maintenance Positive: Professionalism, Punctuality
GoogleI want to commend Julius for the informative and thorough job he did on resolving the fault on our furnace/air conditionaner. I appreciate the offer for 2 review one in spring and one in fall. I am sure these reviews will help verify the operation of air conditioner in summer and heater in fall. Thanks again for your excellence in customer service. Service: Install heating system
GoogleI believe the technician was Derick. He was very professional and extremely helpful explaining how our system runs and how to work the thermostat efficiently. Thank you!
GooglePositive: Responsiveness, Value They are alway friendly, on time, and do a great job! Service: AC maintenance
GooglePositive: Value John is a very smart tech. Service: Repair HVAC
GoogleService: Replace or upgrade panel
GoogleNiko and Joshua were awesome, very polite and answered questions. I've use this business for several years for plumbing and heating and air. They are very honest, respectful and trustworthy! Fair pricing! Service: Install heating system
GoogleTwo guys were very professional and explained in detail what would happen with my hot water heater maintenance. Then explained what to expect in the next several hours after maintenance was completed.
GooglePositive: Professionalism, Quality, Responsiveness Alexander Services sent a great tech and did it the next day too! He was knowledgable and friendly and did a great job! Service: Repair thermostat
GoogleService: Repair outdoor systems Positive: Professionalism, Quality, Responsiveness
GooglePositive: Professionalism, Punctuality, Quality, Responsiveness, Value
GoogleService: HVAC maintenance Positive: Professionalism, Punctuality, Quality, Value
GoogleWe recently purchased a home with an HVAC unit that had been installed previously by Alexander. Our heat went out several days before a cold front was supposed to hit, and we needed help fast. Alexander had a technician out to our house the next day. John was courteous, knowledgeable, and was able to explain the situation in a way I understood (as an individual with very little understanding of HVAC units). So it turned out we needed a part that could easily have run almost $800. Frank the owner was in touch with me within minutes to assist me in transferring a warranty the prior owners had, that we didn't even know existed. We were told that the part had to be shipped and would take 2-5 days to arrive. It then ended up arriving first thing the next morning. I can't prove it, but I'm positive that Frank had the part sent overnight on his dime, and only charged us the regular shipping we were initially quoted. We had heat within a 2 day turnaround, well in time for the cold weather, and can't say enough about the entire Alexander team. From the office staff, to the technicians, all the way to an owner who obviously takes an enormous amount of pride in his business, we were more than satisfied. Of course, I hope we don't have to see them often, but for maintenance needs or anything that comes up in the future, these guys will be out first and only phone call. Thanks for the awesome service! Services: Repair heating system, HVAC maintenance
GoogleService: Repair fan Positive: Professionalism, Punctuality, Responsiveness
GoogleService: HVAC maintenance Positive: Professionalism, Quality, Value
GooglePositive: Punctuality Cody was extremely helpful, took the time to explain what he was doing, what kind of challenges I should be mindful of, when to call etc. Really appreciate it. Service: HVAC maintenance
GooglePositive: Professionalism, Punctuality, Quality, Responsiveness
GoogleService: Heating maintenance Positive: Professionalism, Punctuality
GoogleAwesome customer service!
GooglePositive: Professionalism, Quality, Responsiveness For my HVAC replacement, Alexander Services was honest and professional during the evaluation and estimating, friendly when getting the service scheduled, and the installation crew was knowledgable, professional, and respectful throughout the process. When there was an issue with the city inspection, they were honest with me about the situation and kept me informed as they arranged to come out and address the minor issue. I also really like the York system they installed; a good, reliable brand. This is a business that is proud of its work and treats its customers with friendly, professional service. Service: Installation
GooglePositive: Professionalism, Punctuality, Quality, Responsiveness, Value Alexander always provides great service. They're knowledgable, reliable, friendly, and never try to sell me products I don't need. I highly recommend them! Service: HVAC maintenance
GoogleServices: HVAC maintenance, Duct and vent cleaning Positive: Quality
GooglePositive: Quality Alexanders is always there and willing to help. We've had 3 units replaced and they're always willing to take the time to find just the right product for our needs. Services: HVAC repair, Heating system installation, Cleaning, AC installation
GoogleAlways a positive experience. An honest and straight forward company.
GooglePositive: Professionalism, Punctuality, Quality, Responsiveness, Value Quarterly inspection
GooglePositive: Professionalism, Punctuality, Quality, Responsiveness, Value Pre-established semi-annual HVAC maintenance Service: AC maintenance
GooglePositive: Professionalism, Punctuality, Quality, Responsiveness, Value They are alway friendly, on time, and do a great job! Service: AC maintenance
GoogleServices: Heating maintenance, AC installation, HVAC repair Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
GoogleService: HVAC maintenance Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
GoogleService: HVAC maintenance Positive: Professionalism, Quality, Responsiveness
GoogleService: Heating maintenance
GooglePositive: Professionalism, Punctuality Plumber was very professional and courteous. I did some checking on the internet and their prices were about reasonable. The repair was completed quickly. Service: Toilet repair
GoogleService: AC maintenance Positive: Responsiveness
GooglePositive: Professionalism, Value John came to perform seasonal maintenance. Very friendly! Service: HVAC repair
Alexander Services offers HVAC, plumbing, electrical work, and related maintenance and repair services for residential and commercial customers.
Alexander Services is known for prompt responses, often scheduling appointments within hours and providing timely repairs, including emergency situations.
Technicians arrive on time, are professional, courteous, knowledgeable, and take time to explain issues and solutions clearly while respecting your property.