BUSINESS REVIEWS

Alexander Services

128 Thomas Mill Rd, Holly Springs, NC, 27540, United States

About Alexander Services

Nestled in the heart of Holly Springs, Alexander Services stands out as a premier provider of home maintenance solutions. Renowned for their swift response to emergencies, they specialize in AC repair, ensuring comfort even on the hottest days with prompt and efficient service. Their skilled technicians, like Jerel, are celebrated for their patience and critical thinking, adeptly handling complex leak investigations with minimal disruption. Whether it's a quick toilet fix or a thorough HVAC system overhaul, Alexander Services is praised for their professionalism, punctuality, and high-quality work. With a commitment to excellence and customer satisfaction, they've become a trusted name for residents seeking reliable and value-driven home repair services.

Customer reviews

Showing 101–150 of 281 published reviews.

Google

Alexander Heating and Air always go above and beyond and for a very reasonable price.

Google

Every aspect of our service call was excellent: the office staff handling the call and keeping us updated, the technician that was professional, very competent, and explained the repairs needed and the follow-up. Great job.

Google

having just moved to the Triangle area I contacted Alexander Services on recommendation from a neighbor. The first visit for heating/cooling check went well. John, the technician, was prompt, courteous and knowledgeable. He offered good advice about the systems maintenance in our house and kept me informed of his progress during his check.

Google

I had an issue where my AC unit stopped working. I called Alexander Services Sunday morning as it was going to be an extremely hot day. They have 24/7 service and had a technician at my house that morning. Within three minutes, the technician knew exactly what the problem was. My capacitor had failed, and my AC unit would not turn on. My technician, John N, was very knowledgeable, friendly, personable, and professional. He had my AC working again in no time. He also went through a complete diagnostics check of my system to make sure everything was running properly, and it had enough Freon. I really appreciate John and Alexander services for their prompt response and service in fixing my AC problem. I’ve been using Alexander services for the past several years and they are by far the best company in wake county. They’re very honest and trustworthy and knowledgeable which are qualities other companies I’ve used in the past did not have. I highly recommend Alexander services for any HVAC issues.

Google

Jeff did a great job, explained everything very thoroughly. Office staff is fantastic also!

Google

Great experience! on time, knowledgeable and extremely professional.

Google

The best hvac and plumming in the triangle! They offer deals and warranties that no one else does and even has a membership for discounts!

Google

storm was very helpful over the phone !! Felt prioritized as a customer

Google

I love the team and all they have done for me! Great customer service!

Google

Yhey did a great job.

Google

my text came out immediately… Same day service! AC wasn’t working, he did a complete inspection of the entire HVAC system, targeted the problems and fixed them. I am so appreciative. Signed up for annual maintenance, this is an excellent company.

Google

Outstanding Service from start to finish. My technician was Honest & Professional. Very satisfied with the service that was provided. Highly Recommend

Google

The HVAC tech was able to come in, diagnose and repair the issue within the hour. Alexander Services were the only HVAC that had people available same day.

Google

Left an email message in middle of night as our AC was not working received text at 7:30am for an appointment at noon same day. AWESOME!!!!! Thanks!!

Google

The technician was very friendly and knowledgeable.

Google

Super professional and responsive team!

Google

Dan from Alexander Services came to do my Annual tune-up last week. I joke that I have a "love/hate" relationship since I have a 16yr old Carrier unit but Dan was very thorough and gave my Systems a clean bill of health so hopefully they keep plugging along. Dan couldn't have been more professional and courteous. His Customer Service was "top notch" which is why I continue to be a Customer of Alexander Services!

Google

Great Service and very knowledgeable. Good all around team

Google

Electric issue was fixed within 24 hours. Our service technician, Steve, was a pleasure to work with.

Google

Came in a timely manner, diagnosed, then returned to repair after part was delivered. Very pleased.

Google

Excellent Service but very over priced

Google

I highly recommend Alexander Heating and Air. After enduring a terrible experience with another local company, I turned to Alexander over 12 years ago, and they have consistently exceeded my expectations. The level of professionalism displayed by their team is exceptional, and their knowledge of all repairs is truly impressive. What sets them apart, though, is not just their expertise but also their customer service. Doing business with Alexander is an absolute pleasure, thanks to the genuinely great people behind the company.

Google

The person called to let me know the time of arrival, arrived on time and provided professional service I will use Alexander services again,

Google

Urgently serviced our home and resolved our plumbing issue. Top notch service. Very reasonably priced. 5 star+. I would highly recommend.

Google

We have used them 2 years in a row for heat & Ac service. Recommend them to everyone

Google

Everybody I dealt with at Alexander Services was friendly, polite, and seemed to have my best interest in mind.

Google

Biannual system maintenance with Skyler and partner. Very thorough and courteous as usual. Took time to explain the minor issues they found.

Google

Great job, fast, friendly, professional

Google

Brad was very responsive to my request and he shared all the details related to the water heater replacement. The team arrived on time and very professionally completed the Installation, cleaned the site. They were also very responsive to questions after they left.

Google

John, the technician, was very professional, knowledgeable, and personable. He promptly remedies any problems with my HVAC system and provides great service maintaining it.

Google

Positive: Professionalism, Quality, Responsiveness Alexander had always been easy to work with and today was no exception. Derrick was efficient, knowledgeable and friendly. Thanks, Derrick. Service: HVAC system maintenance

Google

Services: A/C system maintenance, Heating system installation Positive: Punctuality, Quality, Responsiveness, Value

Google

Services: Water heater installation, Toilet repair Positive: Professionalism, Punctuality, Quality, Responsiveness, Value

Google

Positive: Professionalism, Punctuality, Quality, Responsiveness, Value Quarterly inspection Service: HVAC system maintenance

Google

Positive: Professionalism, Punctuality, Quality, Responsiveness, Value Annual tune up to heat and air conditioning. Engineer was polite, gave explanations clearly and completed the job in a timely manner

Google

Positive: Quality, Responsiveness Quick, professional service to replace a faulty main water shut-off valve.

Google

Positive: Professionalism, Punctuality, Quality, Responsiveness Daniel was very professional, courteous and informative. Plus is that he served our Nation as a Marine. Service: Heating system maintenance

Google

Technician was friendly and professional. Showed up on time. Did the job for cheaper than originally quoted. Highly recommend!

Google

Positive: Professionalism, Punctuality, Quality, Responsiveness Hunter and Daniel were great. Quick, efficient and friendly. Service: Garbage disposal installation

Google

Positive: Professionalism, Punctuality, Quality, Responsiveness, Value HVAC system was making an loud, odd noise when blower was running. Issue was identified as a bad blower motor. We were advised that we could continue using the system while waiting for the repair. Part was in stock so replacement was made 2 days later. On both visits, Skyler was on time, efficient, and professional. Service: Heating system repair

Google

I had a issue with a smart thermostat the tech diagnosed and repaired the issue quickly

Frequently asked questions

What types of services does Alexander Services provide?

Alexander Services offers HVAC, plumbing, electrical work, and related maintenance and repair services for residential and commercial customers.

How quickly can Alexander Services respond to service requests?

Alexander Services is known for prompt responses, often scheduling appointments within hours and providing timely repairs, including emergency situations.

What can I expect from Alexander Services technicians during a visit?

Technicians arrive on time, are professional, courteous, knowledgeable, and take time to explain issues and solutions clearly while respecting your property.