BUSINESS REVIEWS

Alexander Services

128 Thomas Mill Rd, Holly Springs, NC, 27540, United States

About Alexander Services

Nestled in the heart of Holly Springs, Alexander Services stands out as a premier provider of home maintenance solutions. Renowned for their swift response to emergencies, they specialize in AC repair, ensuring comfort even on the hottest days with prompt and efficient service. Their skilled technicians, like Jerel, are celebrated for their patience and critical thinking, adeptly handling complex leak investigations with minimal disruption. Whether it's a quick toilet fix or a thorough HVAC system overhaul, Alexander Services is praised for their professionalism, punctuality, and high-quality work. With a commitment to excellence and customer satisfaction, they've become a trusted name for residents seeking reliable and value-driven home repair services.

Customer reviews

Showing 51–100 of 281 published reviews.

Google

We've had them come out for a few services in our home. They have always been timely and delightful. I highly recommend!

Google

Alexander Services came to flush our tankless hot water heater. Their personnel were on professional and on time. Text and email communication kept us informed. I can highly recommend.

Google

The technician was very friendly and knowledgeable.

Google

Very professionally done service

Google

Pre-established semi-annual HVAC maintenance

Google

Great consistent service. Very thorough and informative.

Google

Great service. The tech that came was very knowledgeable. Respectful of property.

Google

The tech was showing up in time, was very helpful to answer questions and did a good job with the scheduled maintenance.

Google

Fantastic company and employees! Very knowledgable and high-quality work.

Google

Excellent service. The technician was on time and very thorough in explaining the issues that were going on with my air conditioner. His honesty and professionalism were very much appreciated. I’m relatively new to using Alexander, but I’m very much impressed so far. I would definitely recommend them to anyone needing service.

Google

Your electrician was very polite, courteous, and was able to quickly deal with the problem. The office staff was equally kind and concerned about our needs. We would highly recommend Alexander Services for their fine work and very fair pricing -- two things which today's consumer cannot take for granted!!!

Google

John N took care of my units today, cleaning them up and checking out everything. He was professional, on time and helpful. I trust him and that is paramount for me.

Google

Outstanding service.

Google

John N took care of my units today, cleaning them up and fixing a couple small things. He was professional, on time and helpful. I trust him and that is paramount for me.

Google

Technician completed the repair quickly and efficiently. Very pleasant and clearly explained the project.

Google

Justin and Estobon were right on time. They were very pleasant and explained everything they were doing to fix my problem. I couldn’t recommend their services more. We have been with Alexander Services for many years and will be for many more.

Google

Alexander was on time, courteous, explained everything they needed to do. Very pleased with both of our HVAC installations.

Google

My technician, John, was both knowledgeable and professional while taking the time to explain, diagnose and provide reasonable solutions- for now and in the future.

Google

I want to commend Julius for the informative and thorough job he did on resolving the fault on our furnace/air conditionaner. I appreciate the offer for 2 review one in spring and one in fall. I am sure these reviews will help verify the operation of air conditioner in summer and heater in fall. Thanks again for your excellence in customer service.

Google

I received great communication and service during my EV Charger installation.

Google

Great service and competence.

Google

Terri, Tracy, Mauricio, Nico, Skyler, and Geoff are awesome!

Google

My technician Skyler was excellent. Called me to see if he could come earlier than expected. He was friendly personable and explained everything clearly to me.

Google

I cannot say enough good about Alexander HVAC. Frank and his staff do a great job. I use them for commercial work as well. Great people and very knowledgeable. Just finished putting in two new heat pumps with air handlers and duct work. Very satisfied!

Google

We are very satisfied with Alexander for our HVAC needs and so are not surprised by your prompt support when our water heater failed. We found your technician, Justin, to be very personable, professional, knowledgeable, and competent. Thank you all for your fair and responsive services. Pam and Jerry Lee

Google

Professional technicians in every dept. excellent and satisfying problem solving!

Google

The professional manner of John, Maxwell and Eric was beyond expectations. I thought Alexander was Good before now you’ve taken it to the next level. Thank You is definitely in order.

Google

Intelligent, articulate, and customer service oriented young man. Excellent job.

Google

Max was excellent all the way around!

Google

John took care of my units today, cleaning them up and fixing a couple small things. He was professional, on time and helpful.

Google

Great service - always professional

Google

These guys are the BEST ! Super responsive, great customer service, and awesome pricing. Highly, highly recommended!!!!! Omar is awesome!! 2021 just had an Alexander tech out to fix the ac. They were prompt courteous and fix the problem quickly! 2023: just had them come out to quote on a new hot water heater. Never a hard sell, just facts and good information. These guys are absolutely the best. It's really nice to have a company that you can trust for stuff like this. A+++++ Shout out to Max. He was exceptionally patient and was great to work with!

Google

Call Frank Alexander last night and had a technician here today the person they sent was very nice very respectful even cover his shoes and park his van on the streets and not my driveway in case of any oil licking the technician explained me every detail of what he was doing. I own my own professional painting business and i have awesome reviews i know how important reviews are. Frank Alexander deserve all 5 starts plus. Thank you guys for helping us today with out air condition problems.

Google

I have been using Alexander Heating and Air since 2016. The staff is friendly on the phone. The technician that came out to my house for the annual service on my heating and air unit was very professional and very thorough. 9/3/23: I would like emphasize again how terrific Alexander Sevices is. The technicians are very knowledgable and polite. The office staff could not be more helpful. I recently had an issue with an exhaust fan my contractor had installed as part of a bathroom remodel. I called Alexander Services to see if they could send someone out to verify that it was installed correctly. Not only did they send someone out to verify my new exhasut fan was working properly, but they didn't charge me for it. I've had a service contract with them since 2016. I can't begin to tell you how comforting it is to know that you have a team like Alexander Services taking care of the important systems in your home.

Google

James did a great job. Arrived on time, replaced the part, answered all my questions, no problems ir surprises.

Google

Alexander Services is always responsive and it's easy to find appointments. I have had experience working with their HVAC and plumbing departments and they always do a good job, do not try to upsell. I will continue to do business with them.

Google

No details aside from prompt professional service

Frequently asked questions

What types of services does Alexander Services provide?

Alexander Services offers HVAC, plumbing, electrical work, and related maintenance and repair services for residential and commercial customers.

How quickly can Alexander Services respond to service requests?

Alexander Services is known for prompt responses, often scheduling appointments within hours and providing timely repairs, including emergency situations.

What can I expect from Alexander Services technicians during a visit?

Technicians arrive on time, are professional, courteous, knowledgeable, and take time to explain issues and solutions clearly while respecting your property.