BUSINESS REVIEWS

Alexander Services

128 Thomas Mill Rd, Holly Springs, NC, 27540, United States

About Alexander Services

Nestled in the heart of Holly Springs, Alexander Services stands out as a premier provider of home maintenance solutions. Renowned for their swift response to emergencies, they specialize in AC repair, ensuring comfort even on the hottest days with prompt and efficient service. Their skilled technicians, like Jerel, are celebrated for their patience and critical thinking, adeptly handling complex leak investigations with minimal disruption. Whether it's a quick toilet fix or a thorough HVAC system overhaul, Alexander Services is praised for their professionalism, punctuality, and high-quality work. With a commitment to excellence and customer satisfaction, they've become a trusted name for residents seeking reliable and value-driven home repair services.

Customer reviews

Showing 1–50 of 281 published reviews.

Google

Prompt, courteous and thorough. Five outta 5

Google

I highly recommend Alexander Heating and Air. I turned to Alexander 16 years ago, they have consistently delivered top-notch service and professionalism, every time. Their team is knowledgeable, efficient, and always a pleasure to work with. What truly sets them apart is not just their technical expertise, but their outstanding customer service. It's clear they genuinely care about their clients, and that makes all the difference. Working with Alexander Heating and Air continues to be a great experience, and I’m grateful to have found such a reliable and trustworthy company.

Google

This was my first time using this company and so far so good! Nicko, was very friendly , polite and professional. He was also friendly with our dog Marty. He promptly service the units, didn't leave a mess from the attic unit and followed up with my questions regarding a plumbing quote. Thanks for your service!

Google

Could not ask for better service!!! My AC stopped working on a very hot Saturday afternoon, and it was Alexander to the rescue early Sunday morning. Their technician was professional, personable and knowledgeable. So happy I have them as my service provider!

Google

Excellent professionals from the scheduler to the technician (John)! Fair and reasonable pricing too. Our A/C stopped working on a 95-degree Saturday afternoon. Alexander’s was available & fixed the problem the next day. We were so impressed with John’s service and knowledge that we signed up for their twice-annual maintenance contract. I recommend Alexander Service to everyone!

Google

John was on time, conducted himself in a professional manner and answered all our questions clearly and completely.

Google

They were very easy to work with

Google

Alexander services were quick, accurate and efficient. I had no idea they would be able to take care of our problems so quickly. Thank you so much Matt for your dedication and perseverance.

Google

Very responsive and great communication. They were out in a few hours of the call to diagnose the issue. Friendly technicians and staff. Jordan was the original tech who diagnosed the problem. Ryan and Rob did the repair. All 3 of them were very knowledgeable and super hard working. The repair was pricey but it was reasonable. Overall a great experience.

Google

Thomas was an excellent technician. Courteous, professional and easy to talk to.

Google

Alexander technicians (Jordan and his supervisor John) was very punctual and professional. They took the time to explain what needed to be done.. Very nice gentlemen

Google

Niko was patient, informative and SO helpful. 10/10

Google

The technician was polite, knowledgeable, and personable.

Google

I love have had such great expenses with AS and the professionalism of their team, so much that I have an annual agreement and after each visit feel that I am apprised of the condition of my HVAC. I have also engaged them for plumbing and will certainly use them for electrical going forward.

Google

We had a new tech this visit and he was just as thorough and pleasant as everyone from Alexander. I highly recommend this company for any HVAC, plumbing or electrical work.

Google

Very professional and wonderful service! We had a AC problem, but they came immediately when I asked them to come. The electrician John was really nice guy and friendly. His job was so quick and made me really comfortable. He gave us some advice which is really cool. Thank you so much!

Google

Frank and his team replaced our downstairs heat pump. They were very professional and answered all of our questions throughout the process. Frank was very involved and made sure the install was completed to the highest standard. I highly recommend Alexander Heating and A/C.

Google

Brandon arrived exactly on time and immediately set to work. He reviewed the entire system and pointed out areas that might need to be addressed in the short term. He was personable, pleasant and knowledgeable. We could not have asked for a better experience and our furnace is better for it!

Google

Very knowledgeable and polite, Drew came right on time, explained the whole process and also recommended further preventive action. Once we verified the area that needed replacement, we knew we were in excellent and trustworthy hands. Thoroughly recommend Alexander Services. Thank you Drew.

Google

John N took care of my units today, cleaning them up and checking out everything. He was professional, on time and helpful. I trust him and that is paramount for me.

Google

Alexander HVAC and plumbing was great. They came the next day after the part we needed came in called and finished the job quickly. Willie and his tech were very professional and they worked diligently to complete the repairs.

Google

HVAC and plumbing service techs showed up on time and were very thorough with preventative maintenance jobs.

Google

Alexander services was able to get me a quick appointment and repair my old air-conditioner for a reasonable price.

Google

Professional, on time, full explanation of findings.

Google

Team Alexander's did it again!!!! I just had my mid-year check up and everything is working fine and ready for the heating season. John and Zachery were amazing. They showed up on time and when they were all done, the reviewed all the "ratings" and system update with me. Their customer support team is also outstanding. They are very pleasant over the phone and work hard to find a time that fits your schedule. Great job!!!!

Google

Great service, very knowledgeable, showed up almost immediately! Thank you!

Google

Thanks so much .OMG !! Your employee Robert is wonderful. He is careful and really professional. Is it possible that you can get him in my file for up coming appointments? That would be great.He told me is better to switch the breaker bc everything looks good. He is coming back Friday. He is wonderful.Thanks so much.

Google

Alexander Services provides great service. They recently replaced my gas water heater and on a separate call they performed a semiannual PM on my HVAC system. Locally loaned and operated. You can trust these folks!

Google

The best HVAC service in the state. Honest, on time and friendly. Did I mention honest…… Our tech John was educated and polite. I think Integrity was his middle name. A service company you can actually trust. Rated #1 for a good reason. Thanks !!!

Google

Upstairs A/C wasn't working efficiently. Geoff was quick to determine issues and get it running smoothly again.

Google

Kept us informed of what needed to be done and the progress along the way. Very professional.

Google

Always reliable, prompt, courteous, and accurate.

Google

Quick and efficient repair service!!

Google

Every time we use Alexander Services, we are never disappointed. They always go above and beyond! Every worker that comes to our house is extremely knowledgeable kind and always goes the extra mile. I definitely recommend them!

Google

Alexander Services was quick to respond to my request to have a gas leak repaired. They came at the top of the arrival window that was given to me and immediately went to work. Tim asked me what the problem was, made an assessment and after I agreed to the quote; went to work. Within 1 hour Tim and Ahmad completed the job. I am very happy with the work. They cleaned up everything and were on their way.

Google

We had an issue with our HVAC. I called Alexander at 9:30 AM, had a technician at my house by 2 PM and was fixed and up in running by 3 PM. Overall excellent service and communication!

Google

I have used them to check out our HVAC and will again. Nice to deal with, techs are friendly and do a good job.

Google

Professional and knowledgable technicians and fantastic customer service personnel. Very happy with Alexander Services for all our HVAC needs.

Additional Google reviews

These stored four- and five-star Google reviews supplement the request history above. They may overlap with that history and are not added to its total.

Google

I received great communication and service during my EV Charger installation.

Google

Great service and competence.

Google

Terri, Tracy, Mauricio, Nico, Skyler, and Geoff are awesome!

Google

My technician Skyler was excellent. Called me to see if he could come earlier than expected. He was friendly personable and explained everything clearly to me.

Google

I cannot say enough good about Alexander HVAC. Frank and his staff do a great job. I use them for commercial work as well. Great people and very knowledgeable. Just finished putting in two new heat pumps with air handlers and duct work. Very satisfied!

Frequently asked questions

What types of services does Alexander Services provide?

Alexander Services offers HVAC, plumbing, electrical work, and related maintenance and repair services for residential and commercial customers.

How quickly can Alexander Services respond to service requests?

Alexander Services is known for prompt responses, often scheduling appointments within hours and providing timely repairs, including emergency situations.

What can I expect from Alexander Services technicians during a visit?

Technicians arrive on time, are professional, courteous, knowledgeable, and take time to explain issues and solutions clearly while respecting your property.