BUSINESS REVIEWS

WhataHotel!

377 Alhambra Circle, Coral Gables, FL, 33134, United States

4.9 on Google · 357 reviews · checked Nov 6, 2026. See all on Google →

About WhataHotel!

Nestled in the picturesque Coral Gables, WhataHotel! offers an unparalleled booking experience for discerning travelers seeking luxury accommodations with a personal touch. Celebrated for over a decade, this esteemed agency prides itself on securing exclusive deals and coveted perks, such as complimentary breakfasts, potential room upgrades, and spa credits. With a user-friendly platform and a curated selection of premium hotels worldwide, WhataHotel! ensures a seamless reservation process. The dedicated team, led by the highly praised Richie Massa, is committed to enhancing each journey, providing exceptional customer service that transforms trips into unforgettable experiences. Whether it's a family vacation or a solo adventure, WhataHotel! is the go-to for extraordinary travel with added value.

Customer reviews

Showing 351–367 of 367 published reviews.

Google

Always helps me book fantastic hotels with great deals and benefits. Can't be any better.

Google

Excellent travel-agent and website with access to great rates and additional perks in luxury hotels worldwide like upgrades or free breakfast. I use their service for almost 10 years for most of my hotel reservations in Europe, Asia and the US. Highly recommended.

Google

Whatahotel always provides the best service, rates, and perks for our vacations. I have had the pleasure of working without Richie and he is world class and always there to help me and my family out before, during, and after our vacations!

Google

Richie Massa has been an incredible asset to me for booking hotels. He has gone above and beyond to find me great properties and get me room upgrades. I highly recommend him.

Google

Great Site! If you are looking for a legit way to get a bundle deal, this is the way to go. Thanks!

Google

I'm so happy that I found Richie Massa and WhataHotel. I wouldn't even dare think about using another company or booking a hotel without checking in with Mr. Massa. The perks (such as breakfast, upgrades, treats) we have received have been so welcomed and appreciated. It's also nice knowing that there is someone looking out for you in case a problem arises. Mr. Massa handles everything and is so friendly!

Google

I use What a Hotel for all of my travel plans and love booking with them. Richie Massa helps me and always make sure that we have the best room at the best rate - and we always get special perks like a room upgrade, a spa or restaurant credit, late check out, etc. What a Hotel only partners with the best properties and keeps tabs on the properties, so you know when you book with them, you are staying at the best. Cannot recommend them enough!!

Google

Have you ever heard of Whatahotel? They belong to Florida-based Lorraine Travel Agency and seem to be a four-season priority partner. …More

Google

Have always had good success with WAH. Booked 4-5 times in past few years and have received the auto upgrade almost every time. Recommended.

Google

Richie was incredy thorough and so so helpful with our fairly complex itinerary through London, Ireland and Spain. He was able to use his contacts to get us a final night at a very popular and nearly sold-out hotel in Seville and was very communicative throughout the process. We haven’t traveled yet, but I’m sure everything will go smoothly. I’ve used Whatahotel in the past for stays in Hawaii and Prague with excellent results. Highly recommend! Thank you, Richie!

Google

It's a funny name for a travel agency but its a name that you will and should remember. The business will offer rates that are the same or better than the hotel website rates but you will get extras, like free breakfast for 2, spa or food and beverage credits ($50 or $100), upgrades and sometimes welcome amenities like a fruit basket, a bottle of wine or baked treats. I once booked with an online travel company, you know the ones - they promise lower rates. Well, upon checking in, I got the distinct impression that the front desk was not impressed and I had the sinking feeling that that is why I was given the worst room in the hotel. With Whatahotel! I get the exact opposite feeling. The front desk is happy to see me and seem glad to show me the extra amenities that I will be enjoying during my stay. There is no catch, your rate and cancellation terms are the same as with the hotel. I've been using the travel agency for years and I've referred many of my friends to Richie Massa with WhataHotel! Everyone of these friends has been very happy and thankful for the recommendation.

Frequently asked questions

What types of hotels does WhataHotel offer bookings for?

WhataHotel specializes in high-quality, luxury hotels and resorts worldwide, focusing on properties that provide premium experiences and amenities.

What kind of perks can I expect when booking through WhataHotel?

Bookings often include perks such as free daily breakfast, room upgrades when available, resort or food and spa credits, late check-out, and welcome amenities depending on the property.

How does WhataHotel handle customer service and booking support?

WhataHotel provides personalized customer service with knowledgeable agents who assist with booking, changes, and special requests, ensuring smooth communication and support before and during your stay.