GoogleExcellent hotels from which to choose and an excellent experience beginning to end. Those perks are sooo great! We got to enjoy breakfast each day, a room upgrade and late check-out! WhatAHotel is the way to go to enjoy your vacation fully!
BUSINESS REVIEWS
WhataHotel!
377 Alhambra Circle, Coral Gables, FL, 33134, United States
Write a reviewAbout WhataHotel!
Nestled in the picturesque Coral Gables, WhataHotel! offers an unparalleled booking experience for discerning travelers seeking luxury accommodations with a personal touch. Celebrated for over a decade, this esteemed agency prides itself on securing exclusive deals and coveted perks, such as complimentary breakfasts, potential room upgrades, and spa credits. With a user-friendly platform and a curated selection of premium hotels worldwide, WhataHotel! ensures a seamless reservation process. The dedicated team, led by the highly praised Richie Massa, is committed to enhancing each journey, providing exceptional customer service that transforms trips into unforgettable experiences. Whether it's a family vacation or a solo adventure, WhataHotel! is the go-to for extraordinary travel with added value.
Customer reviews
Showing 101–150 of 354 published reviews.
GoogleGoogleI’ve booked with Whatahotel a number of times over the last 7-8 years and love the included perks.
GoogleSuper easy to book and got a great deal with some awesome perks!
GoogleYou can’t beat Whatahotel for the service and especially the PERKs! For example, breakfast for two at the Maui Four Seasons included ($49 x 2) daily. Early check in included. Room upgrade included. In fact, we’ve always received a room upgrade and several times received a double room upgrade. The other big benefit- they only affiliate with hotels you would want to stay with so it helps narrow down your search. They’re all good but we ask for Richie. He’s been there a long time and will take good care of you.
GoogleI would not book a 5 star resort any other way. The perks are just amazing and unmatched. We have stayed at some of the world's finest hotels by way of What a Hotel and would not change a thing.
GoogleWhen I'm going on a holiday , I always book with a Whatahotel. The best customer service + excellent perks at the 5 stars hotels around the world.Thank you Maria for taking care of all my bookings and for your excellent service. Simply the best.
GooglePositive: Professionalism, Responsiveness I started using WhataHotel because I thought it was convenient as a website to book luxury hotels with special perks online - which it certainly is. But what I soon learned is that they have a real travel agency in the background that provides amazing and responsive customer service. Special shout out to Richie for all of his help and advice! Can't speak highly enough of him and the whole agency!
GooglePositive: Professionalism, Quality, Responsiveness, Value Maria is extremely helpful. This is a great service and I use it more and more!
GoogleAmazing benefits through what a hotel. Free breakfast daily and $100 hotel Credit plus the room upgrade saved us so much money. I always chose to book through what a hotel as the perks are priceless
GoogleI cannot recommend Richie and WhataHotel enough! We had the pleasure of staying at 3 properties on our recent trip to Maui and Lanai. Thanks to Richie, we received daily breakfast, a room upgrade, and resort credit at each of them. There is no catch and no underlying fees. We will be using WhataHotel on all future applicable trips. Thank you Richie!
GooglePositive: Professionalism, Quality, Value If you are a booking a vacation, definitely book through them! The perks from the hotel credit to breakfast were fantastic and they were extremely professional!
GoogleI've worked with Richie and his team numerous times. In a world where most hotel bookings are done through completely automated websites, Richie is a reminder of why working with a great travel agent is totally worth the money - he has relationships with some amazing properties and will make sure you get the best experience possible during your stay.
GoogleWhat a hotel is the best agency I have ever come across. I usually research and book hotels myself, but when I want a high level hotel I always turn to What A Hotel. They get the best prices and include wonderful perks. I highly recommend them. Just had a wonderful few days in Paris at a hotel they booked for us and, as always, it was fabulous.
GooglePositive: Professionalism
GoogleWe found a perfect hotel with great values in London through Whatahotel. They were responsive to my request to book. Andaz hotel in London is located in a prime intersection of transportation (Liverpool station) and restaurants/entertainment. Very pretty and eclectically decorated and nice bar/ restaurants on site. Super friendly staffs!! Whatahotel found a better deal than any other travel site including Amex platinum offer.
GooglePositive: Professionalism, Quality, Responsiveness, Value I normally use American Express Platinum to get perks at hotels but discovered that WhataHotel is far superior to using Amex. We just returned from a fantastic trip to a Four Season’s Resort in Hawaii and WhataHotel delivered! We got a complimentary upgrade to a fantastic ocean-front room, a welcome amenity, a resort credit, early check-in, and a full sit-down breakfast daily. Unlike Amex, I was able to contact WhataHotel and Richie answered all of my questions promptly and provided excellent service. Since WhataHotel is preferred partner with Four Seasons and Richie knew the front desk management team, our check-in and room experience was flawless. I am now a customer for life. 5 stars - trust me, you can’t go wrong using them.
GooglePositive: Professionalism, Quality, Responsiveness, Value WhataHotel, Richie Manza and his team are truly terrific Travel Advisors! My family and I have enjoyed the benefit of their services for several years and they continuously exceed our expectations. I can't recommend them more highly!
GooglePositive: Professionalism, Quality, Responsiveness, Value This is the best travel service without a doubt. I have used them over the past 5 years and continue to be astounded at the level of perks available when travelling. If the past is a beacon towards the future, they will definitely get my business. Thanks
GooglePositive: Professionalism, Quality, Responsiveness, Value One of the best travel agents I have ever used! I've used them for a couple trips so far and they always manage to get the best rates with unbelievable perks. Recently, I used them to book a stay at the Four Seasons in Montreal. Maria Guiteras-Rodriguez handled my reservation and was able to get me an upgrade from the most basic room to a suite, a four category upgrade, the front desk agent at the hotel was surprised and said that it is rare they will allow for an upgrade from a non suite to a suite. Another notable booking was at the Four Season Cairo First Residence where they were able to give us enough spa credits for my friend and I to get a free Turkish Bath, I believe it was equivalent to $150 USD each.
GooglePositive: Professionalism, Quality, Responsiveness, Value
GooglePositive: Professionalism, Quality, Responsiveness, Value
GoogleI have used WhataHotel for years, and I don't really want to give away the secret, because you pay the same price as you would pay on the hotel's web site, except you get tons of great perks, like free breakfast, free room upgrade, early check-in or late check-out and a $100 food or spa credit. I just stayed at Cosmopolitan in Las Vegas and received $550 worth of free meals at great restaurants in the hotel, plus an upgrade to a room on a high floor with an amazing view. It's like Amex Platinum, but they offer a larger number of hotels, especially some less expensive hotels. I highly recommend using their services!
GooglePositive: Professionalism, Quality, Responsiveness, Value
GoogleBooking through what a hotel is the only way to travel. They work with the best hotels and have the best prices and the perks are great. $100 food and beverage credit is really good, plus free breakfast !!! I trace a lot and use them all the time!
GooglePositive: Professionalism, Quality, Responsiveness, Value I've used this service for five years now and it's always delivered a great experience with the professionals as well as the hotels they are associated with. Pricing is always competitive, but it's all the additional perks and servicing that make whatahotel such a great service to use. We always look here first when we are booking anywhere.
Google
GoogleI love working with whatahotel! The perks you get can’t be beat and they are always so helpful and friendly. I use them any time I can when we travel.
GoogleWorking with Richie for our trip to Hawaii and California is a great experience!! He is willing to help us with any requests and make our trip become special!! Will definitely use them for our next trip.
GooglePositive: Quality
GoogleWe booked our Maui vacation through whatahotel.com. In addition to getting a better rate than we could find elsewhere, we also got free breakfast each morning. At this nice hotel, breakfast was $50/person/day! Tip and gratuity included, so it saved us over $750. (We probably wouldn't have eaten there more than once or twice, but it was great to be able to go each morning. The best part is how communicative Richie from whatahotel.com is. He's got direct lines of communication to the hotel, so any of our questions got answered really fast. Highly recommended.
GoogleMaria at WhataHotel has been invaluable, responding to worldwide hotel booking requests efficiently and can secure additional hotel perks which is an added benefit. With different hotel options and constant amendments, Maria has been extremely patient and understands our hotel requirements, ensuring my family and I have the best holiday/ business travel. I would highly recommend WhataHotel, especially Maria, who after all these years, has “seen” my children grow from baby crib requirements to requiring their own bed/room.
Google체크인시간에 룸 청소가 다 되지않아 대기가 있어 불편했습니다 그 외의 서비스와 룸컨디션 다 좋았습니다
GooglePositive: Professionalism, Quality, Responsiveness, Value Super friendly and helpful.
GooglePositive: Professionalism, Quality, Responsiveness, Value I have booked hotels with What A Hotel many times and it has always been a pleasure to work with them. Love the perks which include hotel credits and daily breakfast. In addition, the staff, especially Richie, have gone above and beyond to make sure our stay goes smoothly. Highly recommend this company.
GooglePositive: Professionalism, Responsiveness Excellent personalised service. Very responsive. Recieved great benefits by booking through WhataHotel.
GooglePositive: Professionalism, Quality, Responsiveness
GooglePositive: Professionalism, Responsiveness Simply stated there is Nobody - who is more detail oriented than Richie. The more you use his service & expertise you build a relationship and he learns your likes/dislikes taste level etc. He is so easy to deal with, very reponsive, follows through, communicates. I can't say enough nice things about Richie and his level of service. No trip is too small or too big for him to book for you. He is honest with his reviews of properties and doesn't oversell what level of a property as to offer. There is no bait and switch here. His passion for travel comes through in his planning as if he were planning his own get away! He is the best, best, best. We have been using his service for over 10 years! I tell everyone I know to book through him and everyone says OMG he is the best! It was so easy!
GooglePositive: Professionalism, Quality, Responsiveness, Value Great experience with Whatahotel! I’ve now booked a stay for the third time and I’m still happy with the services they provide! Especially the upgrades (which was always provided) and resort credit is much appreciated. Thanks again team!
GooglePositive: Professionalism, Responsiveness, Value Richie is the best. He’s very detailed about his properties always trying to enhance his customer’s trips. He always gets the best price while securing perks. Finally Richie is a gentleman.
GooglePositive: Professionalism, Quality, Responsiveness, Value Excellent service; great perks! Many thanks!
GoogleWe have been using WhataHotel for multiple bookings over the past three years. We always got a complimentary breakfast and nice F&B credit, plus in most of cases also an upgrade to next category room. You will get lot of free perks for the same price as you would see on the hotel website. I fully recommend booking through WhataHotel, and more specifically with Maria Rodriguez, who is amazing and provides us with a great customer service all the time. Thank you!
GoogleOur trip to Hawaii was made even more wonderful by our rep, Maria, at Lorraine Travel. Our room was upgraded 3 categories, we received free breakfast for two each morning plus a daily credit of $200 to spend at the resort on food, drinks, spa services, etc. I would not use any other travel agent for our vacations at premier hotels!
GoogleMaria takes great care of our reservations and the perks increase our travel enjoyment!
GoogleRichie is wonderful to work with! We have had an awesome experience again and again! I wouldn’t think to book with another agency.
GoogleAmazing service. I have been working with What a Hotel for years now and call them whenever I travel. Ask for Richie, you wont be sorry,.
GooglePositive: Quality, Value
GoogleRichie is always a pleasure to work with! Prompt and Professional! My wife and I appreciate his help.
GooglePositive: Professionalism, Quality, Responsiveness, Value
GooglePositive: Quality, Value Excellent customer service and fabulous value. I love luxury travel but I love Luxury travel with a deal :) !!! When we can we will try to book through whatahotel
GooglePositive: Professionalism, Quality, Responsiveness, Value
Frequently asked questions
What types of hotels does WhataHotel offer bookings for?
WhataHotel specializes in high-quality, luxury hotels and resorts worldwide, focusing on properties that provide premium experiences and amenities.
What kind of perks can I expect when booking through WhataHotel?
Bookings often include perks such as free daily breakfast, room upgrades when available, resort or food and spa credits, late check-out, and welcome amenities depending on the property.
How does WhataHotel handle customer service and booking support?
WhataHotel provides personalized customer service with knowledgeable agents who assist with booking, changes, and special requests, ensuring smooth communication and support before and during your stay.