BUSINESS REVIEWS

DGD

11243 St. John's Industrial Parkway South, Jacksonville, FL, 32246, United States

About DGD

DGD (Duke’s Garage Doors) has been Florida’s trusted garage door provider since 2002, earning recognition as one of the IDA Top 20 Garage Door Dealers in the nation. With a commitment to value, excellence, loyalty, and connection, we proudly serve over 20 counties across Florida, delivering top-tier garage door installation, repair, and maintenance services. Our expert team specializes in high-quality residential garage doors and screens, offering premium products, unmatched service, and long-lasting solutions tailored to our customers' needs. Whether you need a new installation, emergency repair, or routine maintenance, DGD is your go-to choice for superior craftsmanship and customer satisfaction. Experience the DGD difference today – where excellence meets reliability!

Customer reviews

Showing 1–50 of 336 published reviews.

Google

Daniel done great job fixing my garage door Very professional and good person

Google

I am very pleased with both the product and the service I received.

Google

The technician Michael was very nice as well as professional.He gave me all the options for any work he recommended as well as explaining the maintenance he did to the door

Google

Brakki was very nice and timely. I’d definitely recommend and use again.

Google

Matt from Duke’s Garage Doors did an excellent job. He was pleasant, professional, and communicated very well throughout the entire service. He explained what he was doing, answered my questions clearly, and made the whole experience easy and stress-free. It’s refreshing to work with someone who takes the time to communicate and provide great customer service. I would definitely recommend Duke’s Garage Doors and would be happy to have Matt back for any future garage door service.

Google

showed up on time and did a great job

Google

I have used Duke garage doors several times in the past. They have always been professional and courteous. About five years ago, I purchased three custom made-garage doors for my barn. And a motorized screen for my attached garage. Never had any problems. This time, my old Garage lift motor died. No shame since it was there since 1977. Decided to have the rollers replaced too since they were also original equipment. The door now operates flawlessly and very quiet. I highly recommend Duke's garage door Installation and services.

Facebook

Very professional service. Tech was exceptional and knowledgeable. Walked us through everything and gave us options.

Google

Very friendly and knowledgeable

Google

DGD Duke’s Garage Doors is outstanding! They always do a fantastic job and respond quickly whenever I need them. I also have a maintenance plan with them, which gives me peace of mind and keeps my garage doors working great year-round. Their technicians take the time to explain everything clearly, are honest, professional, and have solved every garage door issue I’ve had. I highly recommend DGD to anyone looking for reliable, top-notch service.

Google

Very pleased with the service this young man provided. He clearly explained what repairs were needed and was professional in every way. I definitely recommend using DGD!

Google

replaced springs

Facebook

Everytime we have trouble and need them to come out they are prompt and do not set appointments far in advance. I have been a faithful customer for years.

Google

You guys are amazing!

Google

Just purchased house and had older two car garage door serviced. New rollers and general maintenance. Tech also found severed bolt on bracket holding up door track. That saved us from the nightmare of the door collapsing on our cars.

Google

Technician provided an additional remote control for my garage door opener and he adjusted the springs. No hard sell. pleasant to deal with

Google

The gentleman who installed my garage screen did a good job. They however could not tell me what motor drove my unit or if there was an app for my phone to operate the unit.

Facebook

replied almost immediately, scheduled and fast courteous service highly recommended

Google

A wonderful personality and professional young man. He explained everything and performed it all.

Google

I would highly recommend Dukes Garage Doors they are exceptionally wonderful from price to the workmanship and the price is great with a 10 year warranty can’t bet that.

Google

Friendly done on time and show all the details and explain how it works. I am very satisfied and this is a second time I call excellent work

Google

Technician Randy Robert provided outstanding service! He repaired my garage door very quickly and did an excellent job. He was extremely kind, respectful, and a true gentleman. I also appreciated that the company sent me a text message with his photo and arrival time before the appointment, which made me feel comfortable and secure. He arrived right on time, and I was completely satisfied with the service. I highly recommend Randy Robert 100%!

Google

Very professional my tech John was awesome

Google

Bryon was our tech and he was extremely thorough and professional. He upgraded both our garage door openers with new jackshaft style openers. Bryon took his time explaining our options and after install he programmed all remotes and keypads. DGD communication was great. Highly recommend them and will be using them in the future!

Google

Dukes garage door came out and service our garage recommend a new updated version; They have always took care of of us thur years. Great dependable team.

Google

Outstanding knowledge and professionalism. Great work for a reasonable price.

Google

Excellent service. We’ll call them again when needed.

Google

They missed a time window they gave me to come out.... But I still gave them five stars, They did call to tell me they were going to be late.... The technician came out late in the evening, close to 8:00 p.m. He told me what needed to be done and about how long it was going to take, I was surprised somebody was going to do it at that hour.... I agreed. I'm glad I did. He was very good at what he did. It took him a little bit longer than he thought but he finished a job, and I was happy. He was neat and very polite. That doesn't happen much these days.

Google

Fast, and knowledgeable Tech, Jish was great! Would highly recommend Dukes Garage Door to anyone needing repairs.

Google

Jimmy at DGD fixed my garage door in the middle of a rain storm! He was professional and did a great job. This is the second time I have called DGD - they are first rate.

Google

Great job

Google

Bryan came out to fix our garage doors which were very loud, clunk & not closing. He was very thorough going over every detail as to why the garage doors were not working properly & our options to fix them. He worked diligently making sure he had not overlooked anything. He was professional and very efficient. We highly recommend using Duke’s Garage Doors for any problem you are experiencing with your garage doors.

Google

Technician Nico demonstrated professionalism throughout his visit to assess my garage door. He took the time to thoroughly explain how the door operates and to address all my questions with clear, detailed responses. Nico walked me through the available options for both repairs and upgrades, outlining the pros and cons of each. He provided comprehensive quotes for every option, ensuring I had all the information needed to make an informed decision. His expertise and transparency made the entire process easy to understand and stress-free.

Google

on time, courteous, knowledgeable,

Google

I already sent already a review was Very happy and your tech was excellent and very professional.

Google

Great customer service call that after and they had someone at my door a hour later,the install was professional did a great job and I will continue to use this company for many more years

Google

Joel was on time and did a great job, he was also very knowledgeable. Good job!!!

Google

Just got some new rollers and general maintenance. My technician, Josiah, was excellent. 100% would recommend.

Google

Bryon was awesome and did a great job. Very happy with the work done

Google

Great service. Very knowledgeable 😁

Frequently asked questions

How does DGD handle communication and scheduling for service appointments?

DGD provides timely communication including appointment scheduling, technician arrival updates, and same-day or weekend service options to accommodate customer needs.

What can I expect from DGD technicians during a service visit?

Technicians arrive on time, are professional and courteous, explain the work and options clearly, perform thorough diagnostics, and complete work efficiently while maintaining a clean work area.

Does DGD offer maintenance and repair services for garage doors and openers?

Yes, DGD provides maintenance checks, repairs, replacements, and installations for garage doors and openers, addressing issues such as noisy doors, broken springs, opener malfunctions, and system upgrades.