Very friendly and helpful
BUSINESS REVIEWS
Express Plumbing Heating & Air
3207 Garrity Blvd, Nampa, ID, United States
Write a reviewAbout Express Plumbing Heating & Air
Express Plumbing Heating & Air, located in Nampa, stands out for its exceptional service and expertise in the plumbing, heating, and air conditioning industry. Customers rave about their experiences, highlighting the team's professionalism, knowledge, and friendly demeanor. Whether it's fixing an outdoor faucet, diagnosing HVAC system issues, or handling complex septic drain line work, their technicians, including praised professionals like Derek, Simon Camargo, Ricky, and Cole, ensure a seamless and informative service. They're not just about solving immediate problems; they offer valuable recommendations for system upgrades, all without the pressure of upselling. This commitment to excellence and customer satisfaction makes Express Plumbing Heating & Air a top choice for residents seeking reliable and efficient home maintenance solutions.
Customer reviews
Showing 51–100 of 250 published reviews.
The technician did a good job with the outdoor faucet but feel as though $550 was a lot for 1 1/2 hours of work. Not the technicians fault.
Caleb was very knowledgeable and explained everything easy for us to understand. I would highly recommend them. Definitely will call them if I have any issues.
⭐⭐⭐⭐⭐ I can’t recommend Express Plumbing, Heating & Air enough! A huge thank you to Zach B., Spencer F., Ethan M., and Evan J. for the incredible job they did installing my new water heater and HVAC system. From the moment they arrived, they treated my home and animals with the utmost respect and care. They were professional, courteous, knowledgeable, and took the time to answer my questions and make sure everything was done right. The entire experience was smooth from start to finish, and the quality of their work exceeded my expectations. It’s clear they take pride in what they do, and it really shows. Thank you for making my home comfortable again! I couldn’t be happier with the results and highly recommend Express Plumbing, Heating & Air to anyone looking for honest, reliable, and top-quality service. You can truly trust this team to take exceptional care of your home.
Great service and very professional!
This company is awesome! I called in the morning and not only was I able get a service appointment scheduled the same day, they also diagnosed and fixed my AC unit issue right away. The dispatch I spoke with was super friendly and helpful. Corey, the HVAC tech, was professional, knowledgable and just a great guy to chat with. He clearly explained what the issue was and walked me through my repair options. He was in and out by the hour. Cheers to you Corey! I highly reccomend this locally owned company to anyone looking for a fast, reliable and professional HVAC service!
Service per Mt Maintenance Agreement with Express Plumbing and Heating was, as usual, friendly, professional and thorough. Cory was a very polite/pleasant young man and was easy to talk to.
Ricky was very friendly and explained everything.
I’ve used Express Plumbing a few times now and they have always been super nice and professional. They take their time explaining options and are up front about pricing. They are the only ones I trust to call when a need comes up!
Ricky did a great job, easy to work with, clean and professional He deserves 10 stars!
Jake was professional and helpful.
very nice and waited a long time for water company to arrive in order to make sure everything worked before leaving
Awesome
Fantastic service. Cole did an excellent job. Very friendly and took his time to get the job done right. He explained everything thoroughly. Thank you.
Hands down best company in the valley. Install team was quick and very detail oriented. Highly recommend!!
Very good service for a heating and air conditioning system, detailed and thorough inspection and walkthrough, friendly and patient answering questions and investigating concerns. Corey the technician is great will request again in future.
Tory and Ricky came out and replaced my shower fixtures and caulked my shower walls. Also removed galvanized pipes and replaced with pcv pipe in my shower hot water heater, pipes under bathroom sink and installed shut off valves. Also replaced shut off behind toilet! They were extremely professional and put up with all my questions!
Ricky and Calab were outstanding, very personable and professional. Both were a pleasure to deal with
Dylan was a great person,and did a absolutely great job.
The Express team is awesome! On time, did the project for us to completion
Our water heater started leaking. Iesha answered my call for Express plumbing heating & air. She was amazing. She had a positive, kind and trustworthy personality. Luke Kenrick was dispatched promptly. Within an hour he arrived at our house diagnosed the problem and arrived at a plan. He communicated with us every step of the way. He came back the next day on time to replace and move the new water heater to the basement. Together Luke, David Rangel and Jake finished the job. It was great to see them work together and double check their work. I would never hesitate to call or refer someone to Express Plumbing heating & air.
Very patient while I worked out financing. Did an excellent job.
David & Dylan were so polite and enjoyable! Great job!
Express was a huge help for us when we discovered wet and moldy drywall in the corner of a closet that we rarely use. We called at 4 PM and they were able to send someone out early the next morning. Jake identified the issue, made recommendations, and was able to complete the repair within an hour and a half. He was extremely professional, gave options without being pushy, and did a great job. We really appreciate the job he did and will use Express again in the future.
Kevin Jack great technician. I am glad he was so patient and available when the pilot went out suddenly on water heater! Looking forward to working with you and your company.
Luke was absolutely amazing to work with. He was incredibly clear and easy to understand when explaining what was wrong and what needed to be fixed. More importantly, he took the time to educate us on how we can continue taking care of our home moving forward, which we really appreciated. Since we live in a two year old home, it was honestly pretty shocking and stressful for us to need to call a plumber in the first place. But Luke immediately put all of our fears at ease. He reassured us that the issue was weather related and not something concerning about our home’s foundation or original construction, which was such a relief. Overall, his punctuality, communication, professionalism, and ability to educate us throughout the process made us feel extremely confident and trusting in his abilities. He truly delivered exceptional service, and we will absolutely be requesting him by name for any future plumbing needs!
Express Plumbing Heating & Air did an amazing job replacing our (original 2002) HVAC system and water heater. They were incredibly professional and completed the project at competitive prices. As a mom and pop business, they’re a great choice for supporting local businesses. Special thanks to Chloe, Jason, Chase, Zachary, Evan, and Ethan for their hard work and dedication!
Express is the best - we’ve used them for all kinds of plumbing services. Today Luke came and fixed our issue very quickly and was also very professional, kind and knowledgeable. Highly recommend Express for any plumbing needs!
Evan and Ethan did a great job with our furnace.
Jake explained problem and my options. He got us moved up on the schedule so hopefully we can have water early next week.
Initially, had a negative experience with express. Had one of their supervisors reach out and actually listened to what I had to say. We worked out the issue and I feel like they actually cared about my experience with them. If you’re looking for a company that cares, look no further. Very professional company and people.
We had a major issue with our water heater leaking all over the garage floor and needed help fast. I called, and Jake arrived within just a few hours. He quickly diagnosed the problem, clearly explained what needed to be done, and gave us upfront pricing. Jake was professional, knowledgeable, and very easy to work with. Once the job was completed, everything was running perfectly again—and the pricing was very reasonable. I would absolutely recommend them and will definitely use their services again in the future.
Awesome job, explained what was needed and did it right very satisfied!
I had a clogged drain. The baffel was plugged going into my septic tank. Zach helped me locate the septic tank dig it up and un clogged it. All on a Saturday at no after hrs charges. Highly recommend using them.
Called them with my issue and they came out the same day and Jake took a look at some different things explained everything to me gave me some options and when we decided on what to get done he did the work very quickly and double checked things and was very professional.
Kevin went above and beyond. Listened great and did everything to find the solution and supplies needed. This guy aced it on customer service. Everyone i interacted with had good attitudes and were very timely with information and service.
Due to my own mistake in a home remodel, express was a last minute call at the end of their working hours. The customer service rep was very pleasant while interacting over the phone. She was able to link us up quickly with Jake. He arrived on time even called ahead to let us know when he’d be here. Jake came in, assessed the problem, and got to work after discussing the fix. He was great to interact with, very polite, and speedy! We would have been lost without your team, thank you Express Plumbing for all your help in our time of need.
Kevin and Ethan awesome work guys.. Express plumbing lucky to have these two boys great job
I was impressed with the techs professionalism even as my elderly father talked their ears off as they worked.
Came out to fix a broken pipe, while inspecting the system found another leak. Gave a very reasonable quote to fix both. Very happy with their service.
Great job... very expensive. Customer service was exemplary however 1000 dollars for shower valve knob, trim and the cartridge. Ouch. Thanks for for the education
Frequently asked questions
What types of services does Express Plumbing Heating & Air provide?
They offer plumbing repairs, septic inspections and pumping, water heater maintenance, HVAC system evaluation and repair, and drain cleaning services.
How does Express Plumbing Heating & Air communicate appointment details?
They provide timely notifications including texts with technician photos and arrival times to keep customers informed before and during service visits.
What can I expect from the technicians during a service call?
Technicians are generally described as professional, knowledgeable, courteous, and thorough, often explaining the work being done and offering maintenance tips without pressure.