The ATEX team that completed the mitigation on my home after the freeze was absolutely efficient. The staff including JR (Junior), Kim and Bryan did an outstanding job. They were professional, hard working and demonstrated excellent skill of their tasks at hand. I highly recommend ATEX and a huge thank you to JR, Kim and Bryan....I also appreciated the team of people that worked together to complete the job accurately and timely.
About Atex Restoration
Atex Restoration stands as a trusted ally in preserving and rejuvenating properties within Austin. Specializing in damage restoration, they expertly navigate the aftermath of unforeseen events such as water, fire, and mold damage. Their team of skilled professionals is dedicated to restoring homes and businesses to their pre-damage condition with precision and care. Committed to customer satisfaction, Atex Restoration provides comprehensive solutions, utilizing the latest technology and techniques to ensure a swift and effective restoration process. Whether facing minor repairs or major restorations, they offer peace of mind with their reliable, high-quality service, making them a go-to for those in need of restoration services.
Customer reviews
Showing 101–141 of 141 published reviews.
Thank you Junior Cordero for a timely and professionally performed job.
Danny, Fernanda, Alberto, Fernando, Antony, Menassa, Karla and team everybody was great, kind and now my home is beautiful, the work was amazing, will definitely work with Atex again
Kim, Bryan, & Junior did a great job talking me through the process, keeping me informed of what was going on, being respectful and very thorough. Not the best circumstances to meet great people, but they were awesome.
Edgar and Kimberly were wonderful great personalities and professional demeanors. I would refer their workmanship to anyone.
Edgar and Junior are awesome and very respectful. They knew what they were doing and did an excellent job. If needed I would definitely contract them again!
I had a water pipe leaking and called ATEX. Junior and Kim came out and did an amazing job. They were very professional and knowledgeable on what was needed
Bryan, Edgar and Junior were very friendly and professional. I would use this company again for mitigation.
Very personal service and good communication. I would hire them again.
Great work
The team at ATEX did a wonderful job restoring our home after water damage. They completed quality work on-time, are trustworthy and addressed questions along the way and resolved any challenges that came during the project. Thank you for getting our family back home!
They were very, very fast in getting to my home to clean up the mess. Very gentle with my furnishings while moving out for home repair. Home repaired to good as new.
Junior and Kimberly were very thorough in explain the process and took time to set up and clean after work Great folks
The restoration service was great. I had a better sense in communication with this company compared to the demo company we’re were recommend by our insurance the first time. Thank you!
Great service! Special thanks to Kimberly she was awesome n very professional.
The remediation work was performed fast and efficiently.
Pro fast services. My home had water damage and in a short amount of time, the made my house look brand new again with the materials styles of my selection.
Overall ATEX Restoration company is a great company and has great customer service! The different phases to completion was well communicated. The company in charge of drywall, Oscar and Sons, are absolute professionals. It's the workmanship and genuine care of what they, and the greeting. Mindful by cutting of base boards on ground not on patio, I can keep going on, this the company you want!! Tres and Andrea never failed to return my calls. I definitely would recommend this company!
Atex was wonderful! Very quick and thorough with their work - would absolutely use them in the future
Very fast, professional and proficient.
Atex Restoration is absolutely amazing. I had a lot of water damage that affected three levels of my home and they quickly came and re-did the job that my first water mitigation team failed to do accurately. I was so impressed by the timelines, professionalism, and honesty the team showed to me and my family. Junior and his colleague was absolutely amazing. Thank you so much Atex. Can’t wait to move on to the next phase of the restoration!
A very professional group from top to bottom. They took excellent care of our possessions and did a beautiful job with our new flooring. If any new restoration or water damage should occur I would not hesitate to call ATEX.
In and out in one day. Worked extremely efficiently and with high attention to detail. Everything looked great
Great experience with Atex Restoration. They listened to our needs. All questions were answered quickly and professionally. The work was top notch. We had floors replaced, kitchen and living room ceilings replaced, a bathroom floor replaced. It looks beautiful.
Had to shut my AC due to it leaking and water coming through the first floor ceiling. Within 90 minutes of my call, the tech arrived. He identified the problem and fixed it. He also made important suggestion on how a homeowner could help prevent a re-occurrence. All-around first-rate work. I'd recommend ATEX to friends.
ATEX restoration was great! Their team came in and did a wonderful job, answered all of our questions and addressed our concerns.
They were very, very fast in getting to my home to clean up the mess. Very gentle with my furnishings while moving out for home repair
Professional, knowledgeable Mitigation crew in what they do. Walked us through all, and also identified some issues. Junior coordinated everything, all were done in a timely manner. Thank you ATEX for having such professional crew!!
Junior and his trainee (Kim?) did an incredible job at our home. They were both very thorough, very courteous, and very careful with our belongings Going the extra mile to protect our floors and furniture. They were both also happy to answer all of my questions! Thanks for doing a great job, Junior!
I have been very happy with the work of ATEX’s crew lead by Edgar Cordero. He was informative about the work being performed and always presented a professional attitude. He is a valuable employee.
Fast, friendly, efficient and kind. They made an unbearable event bearable. They treated me like a person with worries and concerns, not at all like “just another job. Work was completed just as they said it would be and in the timeframe promised.
The men and women from ATEX were professional, fast and personable. Even my contractor was impressed with their work. I hope to never find myself in a position to need them again but if I am I will absolutely be using ATEX for my damage and water mitigation.
Our home had roof and water damage after a tornado. Atex was there the next day to dry us out with drying equipment, then they put a new roof on, and completed interior repairs quicker than expected. They worked directly with my insurance company. Can’t recommend them enough.
They are amazing and came out asap to help my family and I. Everyone was kind and professional. Definitely recommend their services.
ATEX provided excellent service in restoring our home after water damage. Israel and his crew were fast and did a quality job. Andre was very helpful in managing the project. I highly recommend ATEX for restoration.
The employees were very professional and knowledgeable of the task
Great service. Super quick. Both guys who came out were friendly and kept me informed of the process the whole way answering all my questions and concerns.
Frequently asked questions
How does Atex Restoration handle fragile items during packing and moving?
The crew carefully wraps and stores fragile items, such as china, with respect and attention to detail to protect them throughout the process.
What can customers expect regarding communication during a restoration project?
Customers typically experience clear and timely communication from project coordinators and office staff, with updates provided throughout the restoration process.
How quickly does Atex Restoration respond to emergency water damage calls?
Atex Restoration often responds within hours, sometimes less than three, to begin water mitigation and cleanup promptly after a water damage event.