BUSINESS REVIEWS

Dick's Pawn Superstore West

4765 Hwy 501, Myrtle Beach, SC, 29579, United States

About Dick's Pawn Superstore West

Dick's Pawn Superstore West is a premier pawn shop renowned for its exceptional customer service and an extensive selection of high-quality items. With a focus on jewelry, customers rave about the knowledgeable and helpful staff, like Rhonda and Christine, who provide a pressure-free shopping experience. Whether you're looking to trade in old pieces or find the perfect new accessory, their experts, including Joe the jeweler, are there to guide you. The store also caters to firearms enthusiasts, with commendations for Mike Snead's courteous assistance. Ty's friendly and seamless service ensures a memorable visit for all. Dick's Pawn Superstore West is celebrated for its professional team, including Stu Darden and Kelly Allen, making it a five-star destination for loans, purchases, and trustworthy transactions.

Customer reviews

Showing 51–100 of 108 published reviews.

Google

Frost is the man!

Google

Dick’s is a lovely pawn shop! You can find anything you need here! Ronda in the jewelry section is super helpful and nice! I’ll be shopping here from now on! You should go visit now!

Google

Frost is awesome! He helped me find the most beautiful ring! He spent time with my mom and I and kept checking in making sure we were getting exactly what we wanted! He also offered us the life time warranty so that if any of my stones fall out they will replace them! Such an awesome experience! I will be back again :)

Google

Keith always handles my purchases and my loans. He is very efficient and tries to get me the best deals possible. I like coming in this store because of the friendly atmosphere

Google

My family is going thru a very tough time and they are very understanding and will help you in anyway and will not overloan you. Front end clerk Keith is absolutely the reason I do business there. His understanding, personality and sincerity is a breath of fresh air in that business. It is very infrequent in the retail world to run into a person like this. I highly recommend going to 501 Dick's Pawn. Thank u guys. Go Peter LaFluer

Google

Michelle in the jewelry dept. was extremely helpful, patient and overall had a great personality. Later when I came back to pick up our jewelry Jake was also extremely helpful and made sure our jewelry fit to perfection. Thanks so much for making our experience not only remarkable but enjoying.

Google

Great customer service!

Google

First class business with first class employees and managers. You can tell that they care about their customers. I will always do business here.

Google

The staff in this store are the best on the beach. Reasonable prices, ready to deal and can help you out when your in a pinch. If you stop in ask for Keith he’s knowledgeable, Fast and Friendly. He definitely knows his stuff.

Google

Awesome store, great service. The woman at the the jewelry section was very helpful and knowledgeable. The selection and prices were very very good....we have nothing like this where I am from ...

Google

Wonderful staff great selection

Google

Keith is awesome to work with. Been buying from him for years at 544,NMB and 501. Great guy

Google

I alway get good help and Fair pricing Very helpfully. Extremely knowledgeably.

Google

Friendly staff, helpful and they will try to help you out with whatever your needs are. Frost, the assistant manager, is very helpful and has a great personality!

Google

They're great

Google

Frost is awesome!!

Google

Mrs.Ronda was a very helpful associate.... very nice and well manner lady. I will definitely be shopping back in jewelry department.

Google

Ronda helped me she was very. Knowledgable about the inventory..I would definitely recommend the store and her to help you

Google

Great place! Great service!

Google

I have known Keith for many years from Dick's pawn he does an amazing job!! You can find almost anything there!! Great prices!! Fast service!

Google

I love this location! It is farther from where I live but I go there specifically for the customer service and their selection! They give the best prices when selling jewelry and other stuff. They always have a nice selection to choose from when you go shopping. I have to say though that besides the selection and prices the customer service and the staff is why I choose here! Everyone is always so friendly and professional! The manager Derek was especially helpful when I wasn't sure what handgun I wanted to purchase being a female. He was informative and educated and it is clear that the staff there always seem to go the extra mile and help out whether I am there to shop or sell something for something new. Love this location and I'd give it more than 5 stars if I could!

Google

They are very friendly group of workers and we enjoy going to all of there stores

Google

Always friendly and fun service from these guys! Respectful and helpful....they have my business for the future!

Google

I went to the jewelry department, and Ronda was helping me, she was very friendly, sufficient and helpful. Thank you for all you did. 5 stars for RONDA !!!!!

Google

I went in to Dick's Pawn today on 501 just to look around and I went into the jewelry department where I meant Rhonda she is so knowledgeable and was so nice I ended up spending two hours there they got a wealth of information on jewelry I was not expecting that I was expecting to go in and being pressured to buy something right then and that was so not the case I did see a lot of things that I liked and I will be going back Rhonda was awesome she even explained to me that I could bring in some things that I had in my jewelry box that I wasn't wearing any more didn't need and could put it towards a purchase I never even thought about that when I walk through the doors thank you Rhonda you made my experience there wonderful I will be seeing you soon

Google

Wonderful place to shop for jewelry ..........

Google

Awesome prices and I would highly recommend Kelly she was very knowledgeable and extremely Helpful.

Google

If you pass this place up you are missing out on a great experience. Rhonda and Frost are awesome. I have never been to a pawn shop that was so clean and organized. Frost worked with me on a price I could not pass up. And I love the smart plan. I gave them five stars because there was only five stars to give. If it was up to me, I would give them 10 Stars. Keep up the good work!!!

Google

Frost and Ronda were Awesome! Frost went above and beyond helping to resolve an issue with another purchase also made at Dick's Superstore Myrtle Beach 501 store. Sherry and I really had no intention of leaving with anything other than an upsize on a previous purchase, however after the ice was broken we made several purchases. Ronda was very helpful accommodating all of our need. She made us feel at ease. If you are looking for something special come over and see the great selection. Ronda and Frost make purchasing jewelry fun. Dickey you really have a couple of SUPER STARS!

Google

Kelly has excellent customer service and treated me very well. Was very helpful and communicative!

Google

Kelly is the best!!! She has always make me feel welcome.

Google

It is with great enthusiasm that I recommend Dick’s Pawn Superstore to my family and friends. I have made several purchases over the past year which includes a Rolex watch, pearl ring, and silver necklace with a Palmetto Tree charm. The staff including Mr. Frost was very pleasant, knowledgeable, and helpful. The store is huge with lots of cool and high end merchandise. I highly urge anyone to consider Dick’s Pawn Superstore for your next purchases!

Google

Very nice and easy to work with, Kelly was great!

Google

GREATEST PAWN SHOP I'VE EVER BEEN IN! Computers bikes tools Wake boards I love this place! My mom loves the jewelry department! Everyone should stop in and check this place out! Rodney and Frost will give you a great deal! Kelly in the jewelry department helped me find the perfect gift for my friend!

Google

Mrs. Kelly is simply the BEST!! She helped me to chose from the finest choice of jewelry. She goes out her way to make sure you are satisfied with your choice before and after you leave. She Is Awesome!!❤

Google

Great Customer Service!

Google

Coming into the store I just wanted a good deal. Ty made sure I got just that! He also suggested a couple alternatives to help me with my final purchase. Overall great experience with no hassle!

Google

Kelley is great! She always give me a good price and is very knowledgeable about the jewlery she is selling. She has sold me a bunch of timeless pieces and let’s me know about the good deals. Every time I go I shop with her and they always have new inventory. Great place for jewlery

Google

Kelly Allen is always very helpful when I go into Dick’s Pawn - 501 store. I have also called her on occasion with specific jewelry items that I was looking for, and she always tries to assist me in finding those items. The jeweler is very skilled and knowledgeable. It is a pleasure shopping at Dick’s Pawn!

Facebook

I have bought several pieces of jewelry from Dicks near OD and Jill has always treated us like family. Wouldn’t hesitate recommending anyone to go there.

Facebook

I’ve never had a title loan but everything about Dicks Pawn Shop in my experience has been awesome from Electronics to the fabulous jewelry. Kelly Allen is awesome if you are looking for the perfect gift or a little something for yourself.

Frequently asked questions

What kind of customer service can I expect at Dick's Pawn Superstore West?

Customers consistently report friendly, helpful, and knowledgeable staff who provide professional and courteous service throughout their visit.

How does Dick's Pawn Superstore West handle loan and title loan processes?

The loan process is described as quick, easy, and professional, with staff explaining each step clearly and offering support to ensure customers feel comfortable and informed.

Can I get assistance with jewelry purchases and repairs at Dick's Pawn Superstore West?

Yes, the store offers help with selecting jewelry and provides quality repair services such as ring sizing and watch battery replacement, often completed while customers wait.