BUSINESS REVIEWS

Sand Dermatology

1122 E LINCOLN AVE, ORANGE, CA, 92865-1908, United States

About Sand Dermatology

Nestled in the heart of Chino Hills, Sand Dermatology emerges as a highly recommended destination for those seeking expert skin care. With glowing testimonials praising the professional and friendly staff, patients consistently report exceptional experiences. Dr. Phan, renowned for her bedside manners and effective treatments, has earned accolades for her ability to listen, diagnose, and alleviate skin concerns. The clinic's efficiency and the ability to provide swift, thorough procedures without leaving patients in doubt of their expertise are frequently highlighted. Whether it's for acne treatment or more complex skin issues, Sand Dermatology is celebrated for its attentive service, making it a top recommendation for anyone in need of a skilled dermatologist.

Customer reviews

Showing 151–200 of 684 published reviews.

Google

Very efficient workplace with the most kind receptionists & doctors :)

Google

Very helpful, patient, and professional. Made my dad’s experience really smooth and easy

Google

Arrived early for my appointment and was seen immediately. Staff were polite and professional and explained everything.

Google

The staff at SAND Dermatology is beyond compare. The procedures I am undergoing are of a delicate nature and EVERYONE, especially Lauren, has been wonderfully professional, communicative, kind, and supportive. Their office team has been fantastic with working out scheduling and rescheduling of ongoing visits. Thank you, doesnt come close to expressing my appreciation for their talents

Google

First time there and everyone was really nice and made me feel very welcomed. Definitely will be back here if I need to. Highly recommend.

Google

I received excellent care at Sand Dermatology. They listened to my concerns and answered any questions I had regarding treatment. The only thing I didnt like is their link to check in. To enter your date of birth you cannot type in the date, not can you scroll to the year. You have to tap through a calendar and it takes a while to get back far enough. When I did get it entered, I then had a problem with the same two forms popping up after I completed them. This definitely needs work from IT or the web developer. I did go back for Mohs surgery on my left ear. Dr. Sandy took good care to ensure he removed all of the cancer cells. He explained every step and ensured I was comfortable throughout the entire procedure. Even though Sand Dermatology is out of network, I am considering sticking with them. I am happy with my care so far.

Google

Es mi primera vez que voy y el trato del personal es muy amable y la doctora mi amable igual … empezaré mi tratamiento en dos semanas gracias

Google

Thank you so much Dr Sandhu. My sister had two surgeries for her cyst and he made the process as easy as possible. The staff is incredibly kind and patient.

Google

I love Dr. Duffy she makes me feel real comfortable ❤️

Google

Dr. Sand is very professional, sharp and explains things clearly. The staffs are very nice and friendly.

Google

Dr Sadhu is very knowledgeable and helpful

Google

I love Sand Dermatology. I’ve been to both locations, and I’m always provided great service.

Google

Best derm ever. Great option if you have medi-cal. Doctors actually care here:)

Google

Neat and clean office staff. Of course Dr. Very helpful. 👍

Google

I went in to get a couple of my moles checked and removed. I was seen by Sarah Hurd. I got peace of mind that my moles looked normal but I had them removed anyway, and the process was so quick and easy. Im considering coming back for other skin problems Im struggling with because of how well this was handled!

Google

Sara Hurd and Nayeli took care of me today for my appointment and they were very efficient kind and thoughtful. I would recommend this office to anyone who needs real help with a caring team.

Google

Clean office, great staff, and very knowledgeable doctor!

Google

FINAL UPDATE (Resolution): I was contacted directly by clinic leadership, and within a short time all of my concerns were thoroughly addressed. I truly appreciate the prompt intervention, which immediately relieved the anxiety and stress I had experienced. I would like to thank Mr. Kamil and the nurse practitioner involved for taking the time to listen and ensure appropriate follow-up. Their response demonstrated professionalism and accountability, and I appreciate the effort made to resolve the situation. Update after owner response: Thank you for responding. For clarification, my full name is Mengisen Massawe. “Menny Terry” is the nickname I use online, which may explain the difficulty locating my file. I did visit this clinic and was seen in person at this location. I was explicitly told to expect results within 48 hours, which is why my concern relates to the lack of follow-up and communication during that timeframe. While the clinical care itself was professional, the post-visit communication and support process was disorganized and required repeated calls to obtain basic updates. My feedback is not about clinical competence, but about follow-up accountability and communication. I am also traveling internationally soon and would appreciate assistance in locating my file and completing the appropriate follow-up before departure. I hope this helps improve the process for future patients and allows this matter to be resolved promptly. I want to acknowledge that the nurse practitioner who saw me in person did a great job and was professional during my visit. However, the overall experience was frustrating due to very poor communication, which appears to be caused by the clinic being extremely busy. I was clearly told that I would receive my full test results after 48 hours. After waiting the full 48 hours, I called for feedback and was then told I might need to wait another 24 hours because the nurse practitioner responsible for reviewing and interpreting my results was seeing many other patients. I had to insist on getting my results because I needed to travel. When I finally received an update, I was told I had an “infection” and was advised to use clotrimazole along with another medication. However, no one could explain what the test actually showed, whether the infection was fungal or bacterial, or provide clear guidance on treatment duration or next steps. It is also important to note that the clotrimazole was only mentioned after I specifically asked whether there was any medication in addition to the initially mentioned one. The situation was made worse by the fact that the receptionist appeared poorly informed, even on very basic questions. Most of the time, she said she needed to “wait and ask the nurse practitioner,” and at times she openly said “I don’t know” in response to simple, reasonable questions. This made it feel like there was no clear system in place for communicating results. If patients are told to wait 48 hours for results, there should be a structured follow-up process to ensure those patients are reviewed and advised on that day. Instead, it seemed my case was only handled after repeated calls and insistence, in between other patients. That is not fair to patients who are already anxious and following the clinic’s instructions. The medical care itself may be adequate, but the lack of organization and clear communication after testing caused unnecessary stress. I hope the clinic improves its follow-up process and ensures front-desk staff are better informed so patients receive timely and clear explanations.

Google

Dr Sandhu and his staff are the absolute best! Kind, professional, efficient, and thorough! I recommend him to all my family & friends!

Google

Excellent care at Sand Dermatology. Dr. Sandhu is professional and the staff is very nice and welcoming.

Google

I cannot recommend my dermatologist, Dr Amandeep Sandhu, highly enough. He is the very best physician in every way—and, just as importantly, a true advocate for his patients. His advocacy quite literally saved my life. Months ago, I was diagnosed with a highly malignant, highly metastatic, deadly cancer that nearly killed me. I had to suddenly leave my family home because my elderly parents were unable to provide the level of care I required during intensive radiation and chemotherapy, which caused devastating side effects I am still dealing with today. At a critical moment when time was tied to my survival, Dr Sandhu acted quickly and provided an expedited support letter that made it possible for me to fast-track a county transfer through the state. Because of his swift action, I was able to secure appropriate medical coverage and obtain care at a world-class cancer treatment center best equipped to handle my complex case, which includes serious preexisting conditions. His quick action, medical excellence, and genuine humanity made an immeasurable difference at a moment when every second counted, at a time when my mortality was quite literally on the line. He is truly invaluable to me. Dr Sandhu has continued to be a powerful and steady force in my care. He’s an integral part of the process that kept me alive, and I am deeply grateful for his compassion, urgency, and commitment. I would recommend him without hesitation to anyone with skin concerns, especially concerns about skin cancer. You will be in the hands of an exceptional physician who truly stands by his patients when it matters most.

Google

Quick and efficient!

Google

This is the BEST DERMATOLOGIST. I WILL NOT GO ANYWHERE ELSE. They saved my life. I was diagnosed with melanoma skin cancer last year. Prior to this, I kind of put off going to the dermatologist. I had one biopsy somewhere else and it turned out to be a benign mole although it really looked like it was cancerous. It took a really long time to get the results back, I kept calling and calling and I just didnt care for that whole process I went through over there. When I went into Sand dermatology they were super quick, easy and efficient also very friendly and flexible for me. This mole that I really didnt think was anything serious turned out to be melanoma. Luckily I got it early enough and it was not deadly - which it could very easily been. Sand dermatology was so great throughout this whole process. I cannot thank them enough. Do not put off going to the dermatologist if you have a lot of moles, you never know which one could end your life. I am only 37 years old and if I had put off going to the dermatologist any longer than I had - it could have ended my life. Melanoma does not respond well to treatment. Thats why its so deadly. Sand Dermatology makes it so quick and easy theres no reason to put off going to the dermatologist. THANK YOU SAND DERMATOLOGY! I APPRECIATE YOU GUYS

Google

Dr is great. He always listens to all my concerns, and is very professional! Staff is very helpful and friendly too.

Google

I had a good experience doctor Lauren Duffy was very nice and helpful and front desk ladies and nurse were nice

Google

Sarah is a great Dr. Very personable and my treatments helped a bunch. All the staff are friendly and professional. So glad my Primary Care Physician referred me.

Google

Excelente lugar todos muy amables

Google

They were great. Efficient, kind, and helpful.

Google

I love Dr. Duffy she makes me feel real comfortable ❤️

Google

He’s the best dermatologist I’ve ever been to. He knows exactly what medications are best. Dr Sandu really listens to any concerns you have and addresses every question thoroughly.

Google

Dr. Sandhu is the best! Bedside manner and knowledge are top notch- caring and compassionate. Highly recommend!

Google

Dr Sadhu is very knowledgeable and helpful

Frequently asked questions

What can I expect regarding wait times at Sand Dermatology?

Patients report being seen promptly with minimal to no waiting, indicating efficient scheduling and timely appointments.

How would you describe the cleanliness and atmosphere of the facility?

The facility is consistently described as clean, modern, well-maintained, and welcoming, contributing to a comfortable patient experience.

How does Sand Dermatology handle patient communication and care?

Doctors and staff take time to listen, explain treatments thoroughly, and address patient concerns with professionalism and kindness throughout visits.