BUSINESS REVIEWS

Sand Dermatology

1122 E LINCOLN AVE, ORANGE, CA, 92865-1908, United States

About Sand Dermatology

Nestled in the heart of Chino Hills, Sand Dermatology emerges as a highly recommended destination for those seeking expert skin care. With glowing testimonials praising the professional and friendly staff, patients consistently report exceptional experiences. Dr. Phan, renowned for her bedside manners and effective treatments, has earned accolades for her ability to listen, diagnose, and alleviate skin concerns. The clinic's efficiency and the ability to provide swift, thorough procedures without leaving patients in doubt of their expertise are frequently highlighted. Whether it's for acne treatment or more complex skin issues, Sand Dermatology is celebrated for its attentive service, making it a top recommendation for anyone in need of a skilled dermatologist.

Customer reviews

Showing 101–150 of 656 published reviews.

Excellent services, nice and friendly

Dr. Sandhu and Lauren helped me with a few issues I struggled with for a long time. They did a great job! Everybody I interacted with was friendly and made me feel comfortable. Thanks!

Great staff Lauren is amazing Straight forward and tries everything in the books to get the right treatment for you

Im so happy and grateful I was referred to this dermatologist. Everyone was just wonderful.

Im very happy , Sand dermatology Very professional , like part of my family Thank you very much

Was able to be seen quickly. Office clean, newly updated. Staff and NP were nice. I felt comfortable and in good hands. Thorough skin check and explained in detail.

Great place with a nice and friendly environment.

Nice and perfect dr jamal

Es mi primera vez que voy y el trato del personal es muy amable y la doctora mi amable igual … empezaré mi tratamiento en dos semanas gracias

I went as a new patient today. The nurse practitioner Sarah was very professional. She explain everything well and put me at ease. She looked at ALL my skin related issues and assured me they were okay. She was able to take care of the immediate issue. I left in no pain!!

I had a wonderful experience at this office today. From the moment I walked in, the staff were incredibly kind, professional, and welcoming. The office is very clean and well-organized. The doctor took the time to really listen to my concerns and explained everything clearly and thoroughly. You can tell they are very knowledgeable and up-to-date with the latest treatments. I truly felt cared for and not rushed at all. Overall, a 5-star experience. I highly recommend this office to anyone looking for excellent care!

One of my favorite places to go. Dr. and staff are amazing.

I received excellent care at Sand Dermatology. They listened to my concerns and answered any questions I had regarding treatment. The only thing I didnt like is their link to check in. To enter your date of birth you cannot type in the date, not can you scroll to the year. You have to tap through a calendar and it takes a while to get back far enough. When I did get it entered, I then had a problem with the same two forms popping up after I completed them. This definitely needs work from IT or the web developer. I did go back for Mohs surgery on my left ear. Dr. Sandhu took good care to ensure he removed all of the cancer cells. He explained every step and ensured I was comfortable throughout the entire procedure. Even though Sand Dermatology is out of network, I am considering sticking with them. I am happy with my care so far. Dr. Sandhu has been an A+ provider. He is very good about focusing on a full and healthy recovery. The stitches I received were done in such a way that ear should fully heal and look normal in time. I am grateful for the care provided and would highly suggest Sand Dermatology.

Sand Dermatology provided an excellent experience. The office is clean, organized, and very efficient. I was able to get in and out during my lunch break without delays or unnecessary hassle. The staff is professional, attentive, and focused on getting you the care you need quickly. I highly recommend them to anyone looking for reliable dermatology care or skin treatment options.

I had a very positive experience. My problem was diagnosed quickly and I received a shot , meds sent to my pharmacy and a follow up in 2 weeks. I wish all doctor appointments were this efficient. The office is beautiful and the staff are pleasant and very helpful. I highly recommend this office.

Very efficient workplace with the most kind receptionists & doctors :)

Very helpful, patient, and professional. Made my dad’s experience really smooth and easy

Arrived early for my appointment and was seen immediately. Staff were polite and professional and explained everything.

The staff at SAND Dermatology is beyond compare. The procedures I am undergoing are of a delicate nature and EVERYONE, especially Lauren, has been wonderfully professional, communicative, kind, and supportive. Their office team has been fantastic with working out scheduling and rescheduling of ongoing visits. Thank you, doesnt come close to expressing my appreciation for their talents

First time there and everyone was really nice and made me feel very welcomed. Definitely will be back here if I need to. Highly recommend.

I received excellent care at Sand Dermatology. They listened to my concerns and answered any questions I had regarding treatment. The only thing I didnt like is their link to check in. To enter your date of birth you cannot type in the date, not can you scroll to the year. You have to tap through a calendar and it takes a while to get back far enough. When I did get it entered, I then had a problem with the same two forms popping up after I completed them. This definitely needs work from IT or the web developer. I did go back for Mohs surgery on my left ear. Dr. Sandy took good care to ensure he removed all of the cancer cells. He explained every step and ensured I was comfortable throughout the entire procedure. Even though Sand Dermatology is out of network, I am considering sticking with them. I am happy with my care so far.

Es mi primera vez que voy y el trato del personal es muy amable y la doctora mi amable igual … empezaré mi tratamiento en dos semanas gracias

Thank you so much Dr Sandhu. My sister had two surgeries for her cyst and he made the process as easy as possible. The staff is incredibly kind and patient.

I love Dr. Duffy she makes me feel real comfortable ❤️

Dr. Sand is very professional, sharp and explains things clearly. The staffs are very nice and friendly.

Dr Sadhu is very knowledgeable and helpful

I love Sand Dermatology. I’ve been to both locations, and I’m always provided great service.

Best derm ever. Great option if you have medi-cal. Doctors actually care here:)

Neat and clean office staff. Of course Dr. Very helpful. 👍

I went in to get a couple of my moles checked and removed. I was seen by Sarah Hurd. I got peace of mind that my moles looked normal but I had them removed anyway, and the process was so quick and easy. Im considering coming back for other skin problems Im struggling with because of how well this was handled!

Sara Hurd and Nayeli took care of me today for my appointment and they were very efficient kind and thoughtful. I would recommend this office to anyone who needs real help with a caring team.

Clean office, great staff, and very knowledgeable doctor!

FINAL UPDATE (Resolution): I was contacted directly by clinic leadership, and within a short time all of my concerns were thoroughly addressed. I truly appreciate the prompt intervention, which immediately relieved the anxiety and stress I had experienced. I would like to thank Mr. Kamil and the nurse practitioner involved for taking the time to listen and ensure appropriate follow-up. Their response demonstrated professionalism and accountability, and I appreciate the effort made to resolve the situation. Update after owner response: Thank you for responding. For clarification, my full name is Mengisen Massawe. “Menny Terry” is the nickname I use online, which may explain the difficulty locating my file. I did visit this clinic and was seen in person at this location. I was explicitly told to expect results within 48 hours, which is why my concern relates to the lack of follow-up and communication during that timeframe. While the clinical care itself was professional, the post-visit communication and support process was disorganized and required repeated calls to obtain basic updates. My feedback is not about clinical competence, but about follow-up accountability and communication. I am also traveling internationally soon and would appreciate assistance in locating my file and completing the appropriate follow-up before departure. I hope this helps improve the process for future patients and allows this matter to be resolved promptly. I want to acknowledge that the nurse practitioner who saw me in person did a great job and was professional during my visit. However, the overall experience was frustrating due to very poor communication, which appears to be caused by the clinic being extremely busy. I was clearly told that I would receive my full test results after 48 hours. After waiting the full 48 hours, I called for feedback and was then told I might need to wait another 24 hours because the nurse practitioner responsible for reviewing and interpreting my results was seeing many other patients. I had to insist on getting my results because I needed to travel. When I finally received an update, I was told I had an “infection” and was advised to use clotrimazole along with another medication. However, no one could explain what the test actually showed, whether the infection was fungal or bacterial, or provide clear guidance on treatment duration or next steps. It is also important to note that the clotrimazole was only mentioned after I specifically asked whether there was any medication in addition to the initially mentioned one. The situation was made worse by the fact that the receptionist appeared poorly informed, even on very basic questions. Most of the time, she said she needed to “wait and ask the nurse practitioner,” and at times she openly said “I don’t know” in response to simple, reasonable questions. This made it feel like there was no clear system in place for communicating results. If patients are told to wait 48 hours for results, there should be a structured follow-up process to ensure those patients are reviewed and advised on that day. Instead, it seemed my case was only handled after repeated calls and insistence, in between other patients. That is not fair to patients who are already anxious and following the clinic’s instructions. The medical care itself may be adequate, but the lack of organization and clear communication after testing caused unnecessary stress. I hope the clinic improves its follow-up process and ensures front-desk staff are better informed so patients receive timely and clear explanations.

Dr Sandhu and his staff are the absolute best! Kind, professional, efficient, and thorough! I recommend him to all my family & friends!

Frequently asked questions

What can I expect regarding wait times at Sand Dermatology?

Patients report being seen promptly with minimal to no waiting, indicating efficient scheduling and timely appointments.

How would you describe the cleanliness and atmosphere of the facility?

The facility is consistently described as clean, modern, well-maintained, and welcoming, contributing to a comfortable patient experience.

How does Sand Dermatology handle patient communication and care?

Doctors and staff take time to listen, explain treatments thoroughly, and address patient concerns with professionalism and kindness throughout visits.