BUSINESS REVIEWS

Kranich's Jewelers

515 E Plank Road, Altoona, PA, 16602, United States

About Kranich's Jewelers

Kranich's Jewelers is a cherished destination for fine jewelry, offering an exceptional selection of diamonds, gemstones, and timepieces. Their friendly and knowledgeable staff, including the commendable Mo, Wendy, and Beth, provide personalized service, ensuring customers feel special and at home. With a reputation for quality and luxury, Kranich's is the go-to place for unique gifts, engagement rings, and wedding bands. Their commitment to customer satisfaction is evident in their attentive service, expert repairs, and convenient locations. Whether you're celebrating a milestone or seeking a timeless piece, Kranich's Jewelers is highly recommended for a memorable and delightful shopping experience.

Customer reviews

Showing 201–250 of 346 published reviews.

Google

Very happy with my buying experience at Kranich’s. A++ all the way. Kelsey was knowledgeable and fantastic to work with. I would highly recommend!

Google

Very friendly and attentive.

Facebook

very helpful and friendly

Google

Very happy with my buying experience at Kranich’s. A++ all the way. Kelsey was knowledgeable and fantastic to work with. I would highly recommended!

Facebook

Ben and Kelsey have earned our business from now on. Customer service is second to none. You won't be disappointed. Mike and Lisa

Google

Monica was fantastic! We went into look, and we left with a purchase!

Google

I filled out a e-mail inquiry over a year ago for a super hard to get Rolex. Never thought I would ever here another word “ we all know the Rolex game” then, to my utter amazement Michael calls me out of the blue and says your watch is in! I could not believe it. I have no purchase history with this place and they treated me like family, what more could you ask for? Michael was fantastic and super easy to deal with, I will definitely be ordering more watches from him in the near future! If you are in the market for the watch of your dream’s than this is the right place! No snob’s here! Thanks everyone! J.R.

Facebook

Very helpful and patient. A lot to choose from

Google

Welcoming atmosphere, tremendous selection, outstanding professionals who really know the business, extremely helpful, not pushy at all. Just good folks who are there to help you as you need. I recommend anyone looking at a jewelry purchase check out Kranich’s first!

Google

Customer service was superb!!!

Google

The customer service was world class. As soon as I walked through the doors, my sales associate, Mark, walked me through the experience. I was purchasing a Diamond engagement ring. There are literally thousands of options to choose from and something for every budget. Kranichs only sells natural diamonds and I am very pleased with my choice. My partner was overjoyed. Best overall engagement ring shopping experience.

Google

The young lady was very nice and did a good job with taking care of problem

Facebook

polite fair explained evrything

Google

Facebook

customer service is outstanding. And the options you have for a purchase is great.

Google

I inherited my father’s gold Presidential. Every time I put that watch on, I smile and think about how great a man he was. He worked hard to raise 4 of his own children and my 2 cousins. I remember how excited he was when he bought that Presidential. He wore it with pride and appreciation, recognizing that it symbolized a life of hard work and opportunity. I visited Kranich’s in Altoona,PA and shared my story with Mike Scheinberg and Kelsey. I was wearing that gold Presidential and I told them that I wasn’t my 2 grown sons to have the same experience that I had. Mike put me in the list for a Submariner date. About a month and a half later, my watch is here. I’m a happy man! It’s more than a watch to me - It’s a lifelong memory.

Google

A wonderful experience! Michael Scheinberg is my favorite!!!

Google

I’ve been to multiple jewelry stores over the years but after dealing with Kranich’s, I will never go anywhere else! They make you feel like a family member here. And the deals that they give you are unbeatable! You honestly feel that you are being taken care of here. My family and I are definitely customers for life. I would strongly recommend Kranich’s to everyone! They are simply the best!

Google

Staff is incredibly helpful! Special shout out to Tim, Connie and Kelsey from the Altoona location, thank you for all your help in finding a wedding band!

Google

Facebook

Kailey and Tim were great when I was shopping for my Rolex. Professional place and treat you like family. Thanks again

Google

I went looking for a new bridal set for my wife and we had Kelsey D. Help us she was ready as soon as we went in and got us to the rings in our price range. She helped us find the perfect set. Thank you so much!!

Google

Kranich’s has always been my go to for jewelry for my wife. I purchased her engagement ring there 18 years ago and our wedding bands almost 15 years ago. I’ve since purchased several necklaces and they have always been quality made and made my wife smile. Great place, great atmosphere, and great people!

Facebook

The selection was amazing. I was able to get exactly what I wanted. Bonnie was so helpful

Google

Facebook

the employees were knowledgeable and very friendly.

Google

My husband and I had the best experience on Valentine's Day. Connie waited on us and it was if we were friends for a very long time. Looking and then purchasing a cherished piece of jewelry was a seemless experience. We definitely will be going back and look forward to it.

Google

Facebook

Roberta & Mike S. are amazing! They provided my husband & I with the best service! They are both awesome to work with - great sense of humor & very knowledgeable. They both helped me with designing several pieces of jewelry. I’m so excited to see the final outcome! What a great experience, highly recommend! ⭐️⭐️⭐️⭐️⭐️

Google

Bonnie and Tim went above and beyond to help me pick out the right ring. I would recommend Kranich's jewelers to everyone. They are so nice and friendly and will make sure you get your perfect piece.

Facebook

the two ladies who helped me, the Imlars understood my budget and never tried to pressure me into an upsell. they took their time and even gift wrapped my Valentine gift for my wife.

Google

Frequently asked questions

What types of jewelry and services does Kranich's Jewelers offer?

Kranich's Jewelers offers a wide selection of fine jewelry including rings, earrings, necklaces, and watches. They also provide services such as jewelry cleaning, ring resizing, watch battery replacement, and jewelry repair.

How does Kranich's Jewelers handle customer service and sales pressure?

The staff at Kranich's Jewelers are known for being friendly, knowledgeable, and patient, taking time to understand customer needs without applying pressure. Many customers report a pleasant, no-pressure shopping experience with helpful guidance.

Can I get assistance with custom or special orders at Kranich's Jewelers?

Yes, Kranich's Jewelers assists customers with special orders and custom requests, including locating specific items from manufacturers. They communicate updates and work to meet customer requirements efficiently.