Jacob went above and beyond in helping us choose gym tiles for our new at home gym. He took the time to draw up a floor plan for the gym layout. He patiently answered multiple questions, offered installation suggestions, sent us home with extra tiles and refunded us for tiles that were unused. We had an excellent experience and would not hesitate to recommend Top Fitness!
About Top Fitness
Precor Home Fitness stands out as a premier destination for home gym enthusiasts seeking quality equipment and exceptional service. Customers rave about the knowledgeable and friendly staff, highlighting Mark, Reece, and Daniel for their expertise and engaging customer interactions. The team's commitment to no-pressure sales, competitive pricing, and insightful guidance ensures a personalized shopping experience. Whether it's the seamless delivery and installation process or the attentive follow-up service, Precor Home Fitness earns high praise for making the dream of a perfect home gym a reality.
Customer reviews
Showing 1–50 of 172 published reviews.
I had the pleasure to work with Jacob at the Bellevue location. He couldn’t have been more helpful and had excellent customer service. If you are in need of any exercise equipment I highly recommend seeing Jacob.
We are loving our new M3 machine, and Ken was incredibly helpful when we were shopping for a new universal machine as well as throughout the delivery and setup process. We use our machine several times a week, and each time we say to each other how much we like it - how smoothly it moves, how comfortable it is, and how many different options are available in a single machine! It's fabulous.
Just want to share a wonderful shopping experience at this store!! It was difficult finding the bicycle I wanted (upright, stationary). Not only did I find the perfect bike, but I had wonderful CUSTOMER SERVICE (rare these days) from Jacob!! Great communication, helpful, total knowledge of all products, personable - absolute perfection for anyone walking in that needs knowledge/assistance. This is your store - and Jacob is your guy!!
Jacob was helpful, knowledgeable, courteous, accommodationing & very easy to deal with.
I had a great experience shopping and exploring the store. Talking with Jacob I could tell he has a real passion and extensive knowledge of the equipment he sells. Awesome deals this time of year!
The staff was very knowledgeable, thorough, and friendly, explaining different features of the exercise equipment models I was considering. They were also easy to work with to set up delivery, and removing some old exercise equipment from our workout room. And they were very very patient when I had a little trouble getting my payment method to go through. It was a really great shopping experience! This is the second time I’ve made a significant purchase from this store, and at this point, I wouldn’t go anywhere else. Thanks for the great sales, selection, and service!
Jacob was top notch at TOP Fitness in Bellevue!! He listened well, asked the right questions, and informed us every step of the way. We felt no pressure whatsoever and frankly enjoyed the experience. His partner, JD, was also helpful. Going forward, we will buy everything related to fitness from these pros at TOP Fitness. Looking forward to our new treadmill ~ thanks!!
quick service, greeted a entered site, knowledgeable service, Harvey was fun and no pressure. He explained different machines with normal words. I felt instantly comfortable and good about finding an eliptical for my needs. I will finally go back
William was very helpful and helped us choose the equipment that best fit our needs.
They truly want to help you find the equipment that best suits your needs. I went there a couple different times to try the equipment and every time I went everyone was super nice, super knowledgeable, and best of all they don't try to push the sale.
William was a great help in finding the right rowing machine for us.
If you need any advice on how to best put together a home gym that best fits your needs, there's no better place. Amazing selection of equipment and super knowledgeable, helpful staff. Highly recommend!
Great quality and outstanding customer customer! highly recommendable
5/5 Highly recommended! I worked with Brian who helped me with some equipment I needed. Awesome guy, extremely helpful. Will definitely be going back for anything else fitness related.. 2/18/2023 FOLLOW UP - Came back to get some plates that were on sale. Will the manager helped us, super cool dude. Will be back. Thanks again!
2014 I got a treadmill here, still works in 2023. I wanted upgraded treadmill version same Precor of course just newer upgrade. Also got new Precor AMT for some variety in my cardio, some weights and couple other things. William helped make a grand bargain to get me everything I wanted. You only get one body in life don’t ruin it sitting around eating fast food, get some equipment and make sure you break a sweat everyday it’s good for you.
William McClinton was knowledgeable and exceedingly helpful. He helped us pick out the perfect rowing machine and answered all our extra fitness questions. I would would highly recommend using the services of this store and will do all my future fitness shopping there.
Highly recommend Top Fitness store Bellevue. William the manager is nice and knowledgeable.
Top class customer service.. Will is awesome!!
Solid! Great showroom. William was terrific with information and guiding us through.
JD was very helpful. He helped us select the stationary bicycle we wanted. JD loaded the bike into our car, and then we were on our way.
Will and JD at Precor were super helpful and gave great advice on equipment to help us save time and money. I would definitely recommend you guys go in and do business with them.
Had a great experience with William,Harvey and their technician Mr Alberto Mejia who’s very friendly and helpful I give them all 5 stars rating Rick Juma
Harvey was excellent! Took time to understand my fitness goals, explained the functionality of the different machines and helped me find the perfect match! He was very knowledgeable and friendly.
Will was great. He showed us just what I asked to see. He explained all the details I needed to know and did a great job with helping get us what we wanted.
Top Fitness has provided us with excellent products and service over the years. They are knowledgeable, honest, courteous and always have our best interests in mind. It is easy to judge a company when everything goes smoothly but you can really tell a company's philosophy when things don't go as planned. Through no fault of their own, we had a few issues that took some time to resolve and Precor, Will, who is the manager, JT, Harvey and the rest of the staff stepped up to the plate , gave timely follow ups and made sure everything was finally resolved. I highly recommend Top Fitness . I would give them a 10 star review if I could.
I just bought a bunch of stuff from Precor/top fitness. I worked with William who was excellent. He was knowledgeable, super helpful, didn’t push anything on me. I felt very comfortable buying from Precor because I know I will get a good local service from them. Price was excellent as well. Highly recommend it.
This place is the S***!!! Go see Will and he will get you taken care of above and beyond what would be expected ANYWHERE else!!! White glove service and support and best prices in town, fast delivery and everything was smooth beyond words. This is the place to do business with!!!
Great place, great service!
Went in unsure of what exactly I wanted. Had a very knowledgeable gentleman show me around and talk me through the ins and outs of the different machines and find the right one without a “sales pitch” nor did he try to “upsell” me on anything or try to get me to spend more. All in all 10/10 experience. Would do business there again.
Plenty of equipment in stock and great deals right now. William ask Harvey were excellent providing help and support!
Great service and knowledgeable staff
Great selection, awesome service! Highly recommend
Really great experience working with Harvey and Will. Super friendly and knowledgeable. The showroom was a great place to try out all kinds of new gear. Overall awesome experience!
I am building out a home gym and I am so glad I came to Top Fitness! The manager, William helped me come up with a plan and was FANTASTIC to work with. He was super friendly and very knowledgeable. I will most definitely be back and would recommend this store to anyone looking for high end gym equipment. Thanks William!!
Great experience shopping at top fitness! The gentlemen working there were super knowledgeable and very helpful in choosing what I needed for my home gym. Did not oversell and told me exactly what I needed and didn’t need. Highly recommend.
Very professional environment with a customer service focus. William was very knowledgable and engaging with feedback on equipment. Thank you
The people working there were very helpful. They knew the products very well and helped me make an educated decision on what products to buy. I will definitely be back to buy my future workout products there. I will also add they had a great selection in store to choose from.
Went to get a dumbbell 5-50 dumbbell set and weight rack. William walked be through some options. I had previously found a deal on line for a combo set with a bench that cost less than what was on the floor. He found an even better deal that knocked a hundred off what I was previously looking at. The rubberized dumbbells where good quality and the rack was reasonable for the price. I don't need the bench, so I haven't unpacked it. So far, I have been very happy with whatever I have purchased from this store.
I called and checked out other stores, and this was the best one by far, very far; equipment and prices wise. And to top it all off: best salesmen in the industry, I'd buy sand from these gentlemen!
We have been dealing with Top Fitness for years; their service and communication have always been top-notch and their staff has consistently been helpful and knowledgeable. Highly recommended!
Frequently asked questions
How does Precor Home Fitness assist customers in choosing the right equipment?
Staff members provide knowledgeable, patient guidance without pressure, helping customers find equipment tailored to their individual needs and preferences.
What can customers expect regarding delivery and setup services?
Delivery teams are professional, punctual, and experienced, often providing prompt scheduling, careful assembly, calibration, and thorough demonstrations of equipment use.
Can customers try equipment before purchasing at Precor Home Fitness?
Yes, many locations offer the opportunity to try various machines in-store, allowing customers to assess comfort and suitability before making a purchase.