About Top Fitness
Precor Home Fitness stands out as a premier destination for home gym enthusiasts seeking quality equipment and exceptional service. Customers rave about the knowledgeable and friendly staff, highlighting Mark, Reece, and Daniel for their expertise and engaging customer interactions. The team's commitment to no-pressure sales, competitive pricing, and insightful guidance ensures a personalized shopping experience. Whether it's the seamless delivery and installation process or the attentive follow-up service, Precor Home Fitness earns high praise for making the dream of a perfect home gym a reality.
Customer reviews
Showing 101–150 of 191 published reviews.
I found their used treadmill on the app Offer Up, really reasonable pricing. The response time to my messaging was super quick and I had really great interactions with everyone from the guy who made the sale (answered a whole bunch of questions), to the guy who delivered the treadmill the next day and lastly, the guy who had to come out to my home (twice) to service the treadmill. Overall, everything really was great - just a couple of things, the delivery guy had to drive out to another store location to get the plug adapter since it didn't come with one and the second is when I spoke to Dan and asked him about the specs of the treadmill, he said it could do decline (which is important for my race training) but when it arrived, it didn't have that function - then we ended up having to wait 2-3 weeks for the service guy to come out and fix the problem (totally understandable since he was sick and we wanted to make sure he was symptom free). But they should have verified all functions before delivering the product. Still, they made up for it when they changed out a couple more parts for newer ones. Thanks guys!
Jason Mercado was wonderful. He didn’t push too hard and really helped me choose the right machine
With all the gyms closed due to Covid19, were really missing the precor elliptical- thanks to a chat with Jason on the company website, we will have our own home gym elliptical in about a week!!
After doing a lot of searching around I worked with Jason and had a very great experience purchasing just the machine that I had decided on. I mention to Jason that my original choice was a refurbished nustep 4000, but when I called the guy in Southern California he was such a jerk I couldn't believe it. Not onlythey're not buy a new step, I did a little more research and change my mind to buy my inspire! I would say Jason is the opposite. He made my experience pleasurable and you made it easy for me to make the decisions I need to make to finish the job. I'm pretty sure I made the sale pleasurable for him as well which is always my goal. He's got a hard job. Very excited to get a machine that we're hoping to use until we're very old! I'm inspired by the inspire and I will spread the word!
The salesman really listened to what I wanted and didn't try to sell me something I didn't want, so good experience there. The delivery team set my new bike up quickly and were very polite and helpful. Overall, a very good experience.
Alberto Mejia is an amazing Technician and very personable. He is detailed, takes pride in his work and resolves the repair issue. Thank you for being really good at your job. I am 100% satisfied with your service. My machine is working better than ever. If I need another service, I would want you to fix it. THANK you!!
Alberto was amazing!!! He came to my house to fix my Precor elliptical. He was very friendly and professional, and fixed the problem in about 15 minutes. So happy I purchased from Precor, and purchased the extended warranty, and even happier they have people like Alberto working for them.
Alberto was great to work with, he made multiple visits to my house and made sure the repairs were done right. Highly recommended!
Solid selection of equipment. Friendly, knowledgeable staff- Jason provided details that helped in the decision to buy. Worth the money for quality equipment.
Alberto Mejia! We were having trouble with our spirit treadmill. Owner error maybe or intermittent electrical problem. Alberto went over the machine to make sure everything was in working order, then showed me how to use it properly. Thank you Alberto!⭐️⭐️⭐️⭐️⭐️
The store has an excellent selection of exercise equipment and very helpful and knowledgeable staff. Prices are competitive, particularly if you can catch a sale, and compare favorably to online outlets. Nothing beats being able to see, and even try out, a piece of equipment in person.
We went to look at a Precor treadmill and bought one within a half an hour. Jason was great and showed us all the bells and whistles of the unit we bought. Going to deliver and carry off our old one. Perfect!
They are very knowledgeable. They're well informed. Accommodating. efficient. Helpful suggestion to other equipment and Jason is a wonderful representative for Precor...
Alberto from Precor Home Fitness came to repair my treadmill. He was very professional and found the problem quickly. He ordered parts and came back to fix it. He did a great job. Thank you!
Jason was very helpful and knowledgeable in the equipment. He was helpful in answering all my questions from the moment I entered the store. Store has good selection of various types of equipment and strength training items.
Braden was very informative about the elliptical selection which was a great help. He was friendly and applied no pressure while I was deciding. I’m very excited about my new Precor elliptical!
Profesional service person. Very knowledgable about equipment. Highly recommend.
I went into Precor to review their fitness equipment and compare with a Bowflex Max Trainer. I had a pleasant and informative exchange with Tyler who assisted me in finding the right piece of equipment for my particular fitness goals and needs. Tyler works at the Bellevue store and is an excellent resource in assisting with making the right purchase. I did purchase a machine very similar to the Bowflex Max Trainer which seems to meet my needs even better. I tried several different machines and feel that with Tyler's input, product knowledge and fitness expertise, I was guided in the best possible direction for me. Thanks Precor and Tyler for a great experience and purchase!
Alberto came out and fixed the issues with our treadmill! He was very professional and friendly! Thank you!
Great service and support!
Great customer service from super friendly and knowledgeable professionals. I am glad I did the research and chose this place to get my home gym started. Daniel, the sales rep, even went out of his way to get me the best deals and save me money. Outstanding all around!
Tyler did a great job today selling me a brand new Precore bike. I appreciate his efforts to give him the best deal possible. Tyler was very knowledgeable and helpful finding me the right equipment. I'm a physical therapist and I recommend all my patients go to precor to get their exercise equipment.
Excellent communication and customer service.
The equipment is top notch but more importantly, they live out their business mission.
Crisp. Efficient. Resourceful.
great onsite selection, staff available to assist and assure my needs were met
They were really helpful in picking out the right machine for my needs. Ken and Annie were really personable and knowledgeable, a great place to purchase exercise equipment!
Jason was awesome from the time I walked in the store through the post sale follow ups. The delivery contractors were fast, efficient and professional. I have used my Spirit treadmill every day since delivery and outside of minor belt adjustments, it works like a champ!! I would definitely recommend this model! While shopping, I had a couple undesirable interactions with other stores, but my experience with Precor Home Fitness in Tukwila knocked it out of the park!!
Daniel was very helpful with his knowledge about all of the Precor products and our needs.
It was a pleasurable experience. Tyler was the salesperson who helped me. He is very, knowledgeable, professional, lots of patience. Precor is very lucky to have him working for them. He definitely deserves a raise!! If you need exercise equipment, definitely go see Tyler, at Precor Home Fitness. You definitely, will be glad you did.
My husband and I came into the store to purchase a tredmill. We recieved excellent customer service from Daniel. He was very knowledgeable about the equipment. No high pressure sale. Very satisfied with our purchase.
Daniel was incredibly helpful. He truly listened to my needs and respected my budget. The delivery and assembly team was very professional. I’m very happy about my treadmill and the experience in general. I highly recommend Daniel and Precor to anyone.
Excellent experience. Tyler was concise, professional and incredibly knowledgeable.
I chose Precor because Daniel had the knowledge about my needs, didnt try to oversell and great personality- good conversation and laughed about life. Very competitive pricing as well. Thank's
Daniel was great. Very helpful and approachable.
Great experience w/Daniel. Thanks again!
Store employees know what equipment will be best for you based on what you tell them you to do. They do not try and up sale you, they sell you what you need. I would recommend this store to everyone. Thank you
Frequently asked questions
How does Precor Home Fitness assist customers in choosing the right equipment?
Staff members provide knowledgeable, patient guidance without pressure, helping customers find equipment tailored to their individual needs and preferences.
What can customers expect regarding delivery and setup services?
Delivery teams are professional, punctual, and experienced, often providing prompt scheduling, careful assembly, calibration, and thorough demonstrations of equipment use.
Can customers try equipment before purchasing at Precor Home Fitness?
Yes, many locations offer the opportunity to try various machines in-store, allowing customers to assess comfort and suitability before making a purchase.