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BUSINESS REVIEWS

Top Fitness Store

1205 Butterfield Rd, Downers Grove, IL, 60515, United States

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About Top Fitness Store

Precor Home Fitness stands out as a premier destination for home gym enthusiasts seeking quality equipment and exceptional service. Customers rave about the knowledgeable and friendly staff, highlighting Mark, Reece, and Daniel for their expertise and engaging customer interactions. The team's commitment to no-pressure sales, competitive pricing, and insightful guidance ensures a personalized shopping experience. Whether it's the seamless delivery and installation process or the attentive follow-up service, Precor Home Fitness earns high praise for making the dream of a perfect home gym a reality.


Customer reviews

Showing 51–95 of 95 published reviews.

Google

Jessica RogersJul 26, 2021
Google

Honest salesperson, great price when comparing with other suppliers, easy and cost-effective delivery and set up.

Hudson SternJul 24, 2021
Google

Johnathan was fantastic!!!! He was there to help us with whatever we needed and he went above and beyond. If it wasn't for him I don't think we would have made our purchase. THANKS JOHN!!

Tina MoyerJul 09, 2020
Google

I recently purchased a TRUE elliptical and am extremely satisfied with both the machine, and the customer service provided by Dalton Walker of Top Fitness! Not only did he honor the sales price listed at the time of my initial inquiry (it took me a few days to convince my husband :)), he also responded to any emails I sent him subsequently with either a very prompt email or phone call. It's refreshing to deal with an individual who is not just eager to make the sale, but wants you to be completely satisfied after the deal is done. Top Fitness will definitely be my go-to store for all of my fitness equipment from now on!

Cassidy WallaceJun 09, 2020
Google

Your representative Jessica Nastav was extremely helpful. She is a terrific representative for your business.

Marilyn WantmanApr 23, 2020
Facebook

Wow! At a time when fitness equipment pickings are slim, they not only had my desired item in stock but also got it delivered to me (on a private truck) in three days with no shipping charge! I had it in hand in three days even though I'm 1000 miles away! Amazing service!

Patrick BrooksApr 11, 2020
Google

Everyone was very friendly and attentive. I worked directly with Gerad Cassello and he knew his stuff. I ended up purchasing a treadmill that works for my home and lifestyle.

Maxine Weiss KunzFeb 25, 2020
Facebook

Jonathan was awesome, patient...great knowledge Highly recommend Him and the store

Jeff LesniewiczFeb 22, 2020
Google

Gerad at Top Fitness Store, Downers Grove location, has helped my family continue to build everything we’d ever want in a home gym. He is very knowledgeable about fitness and equipment, takes his time to thoroughly answer questions, and is great at finding the right equipment for your need. He does not push product but rather truthfully tells you all your options so you can find the right equipment. I’ve done business with Gerad many times over the last 4 years and trust him with all my fitness needs!

Kyle DFeb 22, 2020
Google

Jonathan was excellent to work with and very knowledgeable about the equipment.

Mike SegretiFeb 17, 2020
Google

very knowledgeable no pressure just straight answers

John ZierJan 13, 2020
Google

Gerad was a huge help. Makes sure you end up with the right product. A true professional with your best interest in mind, doesn't try to sell you on something that's not right for you. I will be a repeat customer.

Jesse KeigJan 13, 2020
Google

Love Gerad!!!! I get all my fitness equipment from here. Great service all the time and always willing to help with anything I need. Great with suggestions and making sure you have the best fit and equipment you need for your space. I will he back soon for more equipment!!!

jackie erricoJan 12, 2020
Facebook

The knowledge of the individuals who work at both the Butterfield & Aurora location are superior. They were able to talk to me about various different brands and give non-bias information on similar pieces equipment. We worked with an employee and the marketing manager and both were very pleasant to talk with and never pressured us into a purchase. My husband and I shopped around, went to various different retailers and the quality of the equipment was par at most, at top fitness they carry a brand INSPIRE, which in my personal opinion is the best brand for cables I’ve seen out there, it is very sturdy, the cables are smooth, and it provides a very easy and stress free work out. Although we had some hiccups on the delivery aspect, the marketing manager was responsive as to what was going on and why the delay, he followed up personally and did everything in his power to take care of the customer (myself) and you don’t see that from many retailers. He then called a few days before our actual delivery day and got it scheduled sooner (which was a very pleasant surprise). We also purchased our water rower from top fitness and obviously a great product and very competitive pricing! We also purchased a few other small miscellaneous items and are very pleased. In the future I’ll be looking for a few more pieces of cardio equipment and I will definitely bring my business back to Top Fitness!

Theresa NardNov 01, 2019
Google

Couldn't be happier with the selection and service. A few years ago I bought an Inspire M3 from Gerad, so I came back to buy a treadmill and water rower. With his help felt like I was very well informed on my purchase and was satisfied I got a fair price. The delivery was scheduled that week and went flawlessly. I noticed a minor problem with the treadmill the next day (a Saturday) and Gerad had a service tech at my house within hours who fixed the problem in 20 min. Very rare to experience this level of complete service nowadays.

Stan WangOct 20, 2019
Google

I have shopped for home and commercial grade fitness equipment at TFS for about 2 years. Gerad has a wealth of knowledge about quality manufacturers/products and has always been honest. He is kind and professional and passionate about fitness and helping others. Highly recommend this store and the staff!

Alan Vitelli, ATCOct 05, 2019
Facebook

We had a great experience in the Oak Brook store with a knowledgeable and helpful salesperson Dalton. Highly recommend purchasing with Precor.

Mary Coyle SullivanOct 02, 2019
Facebook

We were in the market for a good home treadmill and ended up choosing the spirit series. We were lucky to get in touch with a very helpful sales associate that was very knowledgeable in treadmills and was able to help us with all the questions asked. We were very pleased with our experience and would definitely recommend their business. Thank you Gerad

Matthew ShinnSep 20, 2019
Google

E HalesSep 16, 2019
Google

Gerard was very helpful and informative

dan radocSep 16, 2019
Google

Gerad has helped me build my entire garage gym. From the flooring to the weights to the lat pull down machine. His product knowledge and insight made my experience a breeze!

Ali QuerishiSep 08, 2019
Google

always great working with Peter and these guys to get the right equipment.

TODD STUKENBERGAug 31, 2019
Google

Jessica was very thorough and helped explain everything I needed to know. Great service and selection of equipment. I highly recommend!

Sophia EhmannAug 30, 2019
Google

No hard sell here, all my questions answered with paitence. Gerad was wonderful to deal with (sense of humor a plus) and I can't wait for my ZR 7 to arrive

Cathy NiedbalecAug 27, 2019
Google

Very easy experience. Wide selection of equipment so I found a few models that I could compare. I went home to research the models (and others) and then called back and easily agreed on a price. Delivery was available within 2 days and the guys had my elliptical assembled and the room cleaned up in under an hour. I think Precor is the most recognized name in cardio equipment and have been happy with their home models in this and a precocious treadmill purchase from here.

Mike HarringtonAug 01, 2019
Google

Peter was great to work with. Understood what I was trying to accomplish and worked with me to identify the right equipment at the right price.

TODD STUKENBERGJul 27, 2019
Facebook

Gerad was patient and did a great job of walking me through several options. Really happy with how my home gym has turned out. Quality items at great prices.

David VasserJul 27, 2019
Google

These guys are always super friendly, knowledgeable and, most importantly, they never pressure you into a sale. They actually listen with respect and patience. Great for people starting to create a home gym or anybody looking to advance or replace home equipment.

David RodriguezJul 20, 2019
Facebook

Great deal, easy to find, great service.

Mark J KliethermesJun 28, 2019
Google

We been working with Downers Grove location for few years now. Every time we need something especially in cardio area, Gerad has always took care of us well as customers. All of our cardio equipment in our gym came from Top Fitness Store. If you are a private person or a commercial gym they most likely will have specific equipment you are looking for.

Trust MeJun 15, 2019
Google

Knowledgeable sales staff and not pushy. Showed me full product range. Excellent delivery and installation. Fast but also took time to review my equipment with me.

Anastasia NystedtApr 30, 2019
Facebook

Paul was very helpful in demonstrating the features of our new bike.

Dav WilliamsonApr 13, 2019
Google

Love my new Precor Elliptical!! Extremely knowledgeable salesperson Paul, who helped us make the decision on which elliptical to purchase. Delivery was on time and very careful and quick. My precor elliptical is so quiet and is much nicer than the one that I was using at my exercise club. A great purchase!!!

Sharon WeltmanApr 10, 2019
Google

I received exceptional service from Gerad. He was very knowledgeable and friendly. He even contacted me a week after delivery to make sure everything was okay. I would definitely recommend Precor Home Fitness. This store has friendly staff and great fitness equipment.

Felicia MageeMar 09, 2019
Google

Jessica was great. Very knowledgeable, very helpful. Kept in contact through out the process. We had a problem at delivery and installation that was taken care of immediately. Precor machines are the best!!

Greg BosakFeb 17, 2019
Google

I have been a long-time customer of Precor Home Fitness. Over the years, I have always received great service and honest recommendations about what is best for me. I never have felt like I was pressured to buy something I did not need - exactly the opposite. Great people.

Ian RadomskiFeb 16, 2019
Google

My husband and I had been looking for fitness equipment for a while. We always drove past precor as we thought it would be out of our price range. Finally, we decided to just check it out. Gerad, the manager, was awesome. He is super knowledgeable and took his time explaining all our options to us and made sure we we're thinking about what would best meet our needs. We paid a bit more than what we expected but still got an amazing deal on a top quality product. Gerad even threw in a mat for us. Our elliptical arrived a couple of weeks ago and we love it. Thanks so much Gerad and the Precor team.

Melissa Klufio PeelerFeb 05, 2019
Facebook

gerad the manager was extremley helpful to us old seniors in purchasing recumbent excercise bicycle. the 2 gentlemen who came in and set up were amazing they were like a pit crew. we thank allof you kudos kudos kudos

Wayne KliseJan 01, 2019
Google

Tom WorniakDec 28, 2018
Google

The staff went above and beyond my expectations. This is the only place I will shop in the future. Thank you Gerad.

Kindness Is OnenessDec 10, 2018
Google

First-time home fitness equipment buyer. Shopped three retailers in the area and Precor was far and away the best experience. Scott and Gerard were very helpful, especially for a 50s-something runner who was new to home fitness equipment. Delivery was timely. I bought a floor-model, got a great price, but I did have a mild service issue in the first two weeks. The problem was a manufacturer's issue. The response and support from Precor staff was flawless. I love the Spirit Stepper I purchased. One of the best things I've ever bought. Only reason for not giving 5 stars: it's the only fitness equipment purchase I've ever made, so it's not like I have a huge range of experience to compare. Next time I'm in the market for something like this, Precor will be my first choice.

James GovednikNov 11, 2018
Google

robert bensonSep 24, 2018
Google

I love my new treadmill! I'm getting a great workout and the feel of it is really nice. Erin was very helpful in the store and the delivery was on time and the guys were super nice and did a great job. Thanks so much! Julie

Randall VroomSep 18, 2018
Google

Gerard was awesome! I went to another home fitness store first and really liked their products but the prices were a bit high to me. So we went across the street to Precor because it's a name I know and trust and we bought a stationary bike for about 1/2 the cost of the other place and it's great. Being an older person, I didn't want something so heavy duty - just something to get the job done for me. This bike was a good choice.

Janet BaierSep 01, 2018
Google

Lynda SalernoJul 28, 2018

Frequently asked questions

How does Precor Home Fitness assist customers in choosing the right equipment?

Staff members provide knowledgeable, patient guidance without pressure, helping customers find equipment tailored to their individual needs and preferences.

What can customers expect regarding delivery and setup services?

Delivery teams are professional, punctual, and experienced, often providing prompt scheduling, careful assembly, calibration, and thorough demonstrations of equipment use.

Can customers try equipment before purchasing at Precor Home Fitness?

Yes, many locations offer the opportunity to try various machines in-store, allowing customers to assess comfort and suitability before making a purchase.