Fast, courteous, and super helpful!
About Expert Plumbers
Expert Plumbers is a top-tier plumbing service renowned for their exceptional customer care and professional expertise. Praised for their prompt response, they specialize in a range of services from emergency repairs to routine maintenance. Customers rave about the knowledgeable and courteous team, highlighting plumbers like Adam, Wayne, and Alan for their informative and friendly approach. Whether it's a water heater replacement or a comprehensive home inspection, Expert Plumbers ensures a seamless experience with thorough clean-up and honest work. Their dedication to customer satisfaction and ability to handle complex situations with ease makes them a highly recommended choice for any plumbing needs.
Customer reviews
Showing 351–400 of 1,545 published reviews.
I was pleased with the service from the Gentlemen Plumbers. They arranged for a technician to come within hours of my query online. He explained the options for what he could do clearly and completed the work within the time he estimated for the job to take. We had a kitchen tap and a toilet replaced and a shower tap serviced.
This is definitely a ladies and gentlemen serving ladies and gentlemen type of company. I love the way they do their billing, by the job and all the extras above and beyond, like checking the sump pump which we found out was fried (not good). With this time of year he probably saved our basement from flooding. Very kind, helpful and wasn’t afraid to show how to do things and answer any questions. I would recommend The Gentlemen Plumbers to family and friends.
Not the cheapest but Awesome customer service and quality technicians
Daniel was thorough efficient and prompt. Will use again!
I highly recommend receiving all of your plumbing needs through Gentlemen Plumbers - I have had a membership now for a couple of years - yearly inspections, priority service, knowledge and clear explanation of your plumbing needs. As a single female, it is reassuring to know I have a Company behind me I can trust. I just recently went through frozen sewer pipe "syndrome", which was efficiently and effectively taken care of. Your friendly staff and professionalism stand out. THANK YOU!!!
Brian came to my home March 7 to do a home inspection on my plumbing. He took me through each step of my plumbing and explained issues I should watch for and gave estimates of what things would cost if I was thinking of getting anything done. Made suggestions on what my priorities would be. Very friendly, clean and courteous and also on time for his visit. He is the second tech from “Gentlemen Plumbers”that have come to my home and I have been totally satisfied. Very satisfied with “Gentlemen Plumbers” service and workmanship.
Our hot water tank started leaking badly the other morning and they sent a very professional, knowledgeable tech out to assess the issue. We needed a new tank and within 5 hours of making the first call we had a new tank installed and running. Very competitive pricing and excellent service.
Very quick and very professional! The plumbers were very courteous and explained everything very well. Highly recommend!
AJ who came to my house to replace my hot water tank he did hi a fabulous job he was fast and efficient and very pleasant to deal with all in all a good experience
I called Gentlemen Plumbers because of a malfunction in a fairly old water softener. I have to say that I've used their services before and have always been impressed by their customer service, the competence of their staff and the integrity that is evident in all their actions. This time was no exception. Beginning with a call from a receptionist at 7.45 to let me know that the tradesman would be arriving at 8.30 am. She was polite and very good humoured and sure enough, Ryan the plumber, arrived on time. He was smartly dressed, a good listener, and carefully examined the water-softener He was of the opinion that it was probably repairable and gave a detailed estimate of the likely cost. The problem turned out to be a combination of granular particles that had accumulated in the control system and a salt bridge that had formed a solid crust inside the base which prevented the free flow of water. We completed the payment which was exactly as forecast and Ryan gave a detailed account of the problem and a guide for maintaining the unit. I would recommend Gentleman Plumbers without any hesitation. Bart West
from the call center to the plumber they were very nice people to deal with glad I called
I was very pleased with the service they provided with fixing my furnace. It was done in a very timely fashion. Thank you
Had my water heater broke down on us, it had to be replaced, the plumber (Dave) was professional and honest. Install was very professional and timely. Pricing was up front and no hidden surprises. Would definitely use them again.
Ryan Park is an amazing technician He doesn’t only have high experience in his job but also has an excellent customer service skill. He take time and explain to the customer understand the issues of the hot water tank at my place and tell customer how he will fix I trusted him completely base on his knowledge about how he talked to customer and showed customer his work After Ryan done the job on fixing the hot water and heat at my house, i felt completely satisfy and secure and no more stress ! I completely trust his work and really appreciate how patient he was and experience he had when he did the job First time for me when i had to go throu the worst experience that my house had no hot water and heat But your company and your staff did an amazing job on helping me on getting my hot water and heat back into the house I would definitely recommend your company, as i would definitely recommend Ryan to every single friends, family members and my customers at work I feel Supper impressed Good job Ryan Thank you
I called on Wednesday afternoon and they showed up early Thursday morning. They had my water running the same. Gave me different options but did not push the more expensive one on me.. Very professional and polite.
Sean C came to our house due to a sewer flooding. He came on a holiday and did a great job! He unplugged the sewer and gave me good tips in maintaining our drains clear and avoiding unplugged. He even cleaned up the mess caused by the flooding due to the overflowing water from the drains. He even taught me how to replace hose in our laundry. We would love to have him again in case we needed plumbing from gentlemen’s. Very clean job!
Knew what they were doing and got the job done. Had to go through 3-5 different plumbing companies which kept referring other companies....
Despite the cost of the work I realize it was necessary and it was reasonable. Brian showed up and explained possible causes for my nondraining sink as well as best and worst case scenarios. He came at 6pm and worked til close to 3am to do some extensive work. I had a frozen solid drain issue. At every stage I was told how the work was processing and to ok any unusual procedures (they had to cut into a cabinet to change some piping (it ended up not affecting anything cosmetic) etc). At any rate no surprises. And great cleanup. Under my sink was left much cleaner than its ever been in my experience. Brian was professional and personable as was the other person who joined him (did not catch his name). Both were great. Highly recommend them and their company. -Paul
We had our sewer line back up into our basement. The technician, Dylan, arrived as scheduled, quoted us the price for each service that may be required and quickly assessed and resolved the problem. We were charged exactly the quoted amount for what was required and the technician offered us the seniors discount without having to ask. Job area was left clean and tidy. Dylan performed an inspection of our plumbing as part of the service and left us with some great tips. Great job by their friendly technician Dylan. Would highly recommend this company. Very professional.
Very easy company to deal with. They were friendly, professional and I felt very comfortable having them in my home. I would most definitely recommend them:)
I am very impressed with Gentlemen Plumbers. Walter (the technician dispatched) had a list of plumbing tasks to complete, in addition to checking the fireplace and running a diagnostics of the furnace. He was punctual, thorough, professional, and very respectful of the surroundings. I won't hesitate to use the company for any future needs.
Excellent service and very helpful also reasonably priced.
Really nice and good with pets, straight forward about prices and not by the hour but for the job.
We had frozen water pipes I called around Camrose were we live and none of the companies were willing to help us out. As we own a trailer and they wouldn't go underneath them. So we called The Gentlemen Plumers form Edmonton and they came out and thawed our water lines. Also suggested what was needed to do so this wouldn'd happen again. Our heat tape on the lines were still working, and are old, and we had no insulation on them. So they suggested we insulate the lines. They showed us the price to do just that, or we could replace the old heat tape and pay a different more expensive price. That is what we chose to do. Now we know that this will not happen again, also we have warranty too. The heat tape and insulation is all new.I feel it was well worth it. The two young fellows that came out were very professional. I will e calling these guys for any of our pluming needs. We knew the cost upfront, no hidden cost. Thank you so very much Cory and Kyle.
Professional at dispatch and in person.
Great service! We have used this company 3 times this past year as we have been having trouble with our hot water tank. They are always responsive and were able to provide prompt service. Wayne recently helped us on our most recent service. He was professional, and informative. He provided great customer service and fixed our problem immediately. I would definitely recommend Wayne and this company. Thank you!
Scott came in to service my hot water tank today. He was extremely professional, thorough and knowledgeable. I'm very pleased that he was able to provide me with an option that saved me ALOT of money. If the need were to arise for any other plumbing or heating issue, I would call him back in a heart beat.
They live up with their name. They're gentlemanly.
Jeff did a very thorough and conscientious job when he came co fix a slow moving bathroom sink drain. He was also very polite and friendly all the way through. Been an Action Auger customer for years and always satisfied with the work.
Nobody wants a plumbing emergency but if you have one, please call these guys. They were very professional and did a great job. They arrived on time and gave me several options with prices included so there were no surprises on the bill. There is a membership plan available, but they did not engage in a "hard sell" manner. I will certainly be using this company again- ask for Dylan or Tom...they were great!!!
I had to privilege of having Andrew, Tom and Walter work to unfreeze the drain pipe and then 2 days later have to wake up to no running water so they were quick to respond and discover the heat tape had to be removed and replaced due to damage by rodents; this was long and tedious jobs but it was all met with professionalism and caring, due my personal circumstance they went the extra mile. Thank You
Danny was very friendly and professional and explained everything in detail. Made the experience easy for us! Will definitely be using them again for all our future issues.
Nick was great. Very professional and explained everything in great deal even with my many questions. He was kind and courteous and extremely helpful and didn't just do a quick in, out and then leave like other companies do. Very attention to detail and very friendly. I would absolutely recommend this company again and especially Nick.
Prompt on time and good service
Adam Visser is very professional, skilled, friendly and very easy to deal with. He knows what he does. He performed free inspection for house. He also installed my thermostat without any charge. I would highly recommend.
i was very pleased with work done by Jeff McBride I would recommend him
Adam was very professional, Did a awesome job We will be recommend Auction Auger to everybody we know Have never had such awesome service , from any other plumbing service Reasonable rates
Pleasant, friendly, efficient. Will use again and would recommend. The travel fee is worth it. Got service very fast.
A very thorough job was done and respectful of our home. Explained each step as work was being done. Thoroughly happy with them. Adam was our service man and deserves an A+. Wayne was also excellent.
Ryan did a excellent job installing new hot water tank arrived on time explained the cost difference and went to work on install
Everything was great, Wayne Musgrave and his work partners Adam and Shawn were friendly, polite and very efficient with the tasks at hand. Went over and above in everything they did. Very professional in manners and tasks. Will absolutely be using this company again and highly recommend them for any type of plumbing issue you may have. Great service. Sheri Burness
Brian did an excellent job of replacing a kitchen faucet in a timely and very efficient manner. He also included a plumbing and furnace Inspection in the house. He was very thorough and went over everything in detail with me. Brian was very courteous and answered (and even anticipated) my questions thoroughly & satisfactorily. He also provided me with excellent advice regarding the performance and maintenance of my toilets, my furnace and my water heater. I am now a much more informed consumer since his valuable suggestions and explanations. He gets a 5 star rating! I have always been pleased with the work of The Gentlemen Plumbers.
Frequently asked questions
How does Expert Plumbers communicate with customers during service?
Expert Plumbers provides clear communication from start to finish, including notifications via text or email about arrival times and updates during the job.
What can I expect regarding professionalism and conduct of the plumbers?
Plumbers are described as polite, professional, knowledgeable, and courteous, often explaining work details and maintenance tips clearly to customers.
How does Expert Plumbers handle emergency or urgent plumbing situations?
They respond promptly to emergencies, sometimes adjusting schedules to accommodate urgent calls, and complete repairs efficiently while keeping customers informed.