Brian did an awesome job for us. He assumed nothing, and was very thorough in his efforts to diagnose the root cause of our plumbing issues, which was fortunate because there was more than appeared at first glance. He did not rush things and made very sure everything was fixed before he left.
About Expert Plumbers
Expert Plumbers is a top-tier plumbing service renowned for their exceptional customer care and professional expertise. Praised for their prompt response, they specialize in a range of services from emergency repairs to routine maintenance. Customers rave about the knowledgeable and courteous team, highlighting plumbers like Adam, Wayne, and Alan for their informative and friendly approach. Whether it's a water heater replacement or a comprehensive home inspection, Expert Plumbers ensures a seamless experience with thorough clean-up and honest work. Their dedication to customer satisfaction and ability to handle complex situations with ease makes them a highly recommended choice for any plumbing needs.
Customer reviews
Showing 1151–1200 of 1,545 published reviews.
Steven explained every step along the way and what our options were.Extremely thorough. Will definitely call them in the future for any residential plumbing issues.
The guy was very polite and friendly. He asked questions, listened to our answers and responded accordingly. Very professional. He offered a complimentary home inspection and although we didn't think it was necessary, he explained the benefits to us. We appreciated him asking instead of just doing like the previous plumber did.
The person who took the call and the worker listened, communicated well to do the requested work in a timely manner.
Steven replaced 2 hot water tanks in our home. He worked very hard from about 1 pm to 7 pm and completed a great job. Thank you Steven.
Awesome service, up front pricing and qualified experts!
Great service, straight forward pricing.
Extremely courteous and professional. The problem was explained to me clearly and was fixed to my satisfaction. I would not hesitate to recommend the Gentlemen Plumbers.
Easy to book a service. Ladislav, the technician, was pleasant to deal with. Arrived on time, explained the process, carried out the work quickly, cleanly and efficiently. Very pleased with the overall service I received.
Great service, was very informative and gave us tips to avoid future issues.
We found the technician Richard to be extremely thorough and knowledgeable. He searched out every avenue to resolve our issue. When the job was done we were extremely satisfied. We highly recommend The Gentlemen Plumbers.
Outstanding customer service! The receptionist was very friendly when I made my initial call, and again when she called to let me know the plumber (Wayne) was on his way. Wayne was very polite, and did a great job of informing me of my different options. After replacing my toilet he made a few suggestions on simple things I could do in both my bathroom and laundry room to prevent damage in the future, which I appreciated. I will definitely use this company again in the future, and would highly recommend them.
Wayne & Allan dealt with my kitchen sink problem. They were ahead of time, cheerful, informative & had things put to rights quickly.
The gentleman who came out for the job was polite and knew his work well. I would definitely use them again without a second thought and highly recommend them for plumbing services. 5-star services from A.V. / The Gentlemen Plumbers!
I called Gentlemen Plumbers in regards to a minor water leak that originated within the basement of my home. Kale Trim was the assigned plumber that attended my home the same morning as I called. Kale immediately introduced himself and provided me with a business card. Kale determined what repairs were required and provided me with a breakdown of all costs related to this repair. I found Kale to be very polite and courteous, and very professional, also very knowledgeable. In overall Kale did an excellent job and provided excellent customer service. I would not hesitate in calling the Gentlemen Plumbers for any future plumbing problems.
Adam came to replace an old leaking faucet with a new one, which he did efficiently after discussing what it was we wanted. After a careful house inspection he advised us to install new metal hoses to our washer.after explaining what happens when old rubber hoses wear out. His explanations were clear and concise and we appreciated the ease and care with which he went about these tasks. Many thanks.
Plumber was extremely friendly , came out in half hour after call on a holiday. Couldn't fix the faucet but replaced it and had good stock.
Friendly and professional. Our leak turned out to be a tricky fix. They did a great job explaining the situation, making us comfortable and completing the job. Would definitely use them again!!
Ladislav was Great, they have me a time frame of 1-5 and were here right at 1. Ladislav was great and fixed it and no time plus gave a complimentary review of all the toilets in the house.
Adam Visser was very nice and very polite. He was very informative and helped me do some things maybe he would not normally do, like remove the faucet spout things so we could soak them in CLR to clean off the hard water residue. He answered all my questions with clear and understandable answers. He performed the inspection etc. neatly, not leaving any mess at all. I highly recommend Adam and commend him for a job well done. I also appreciated the office person who called to book the appointment to keep their commitment of our inspection once a year.
Matt was ever so helpful telling me what he had to do. He did a home inspection and explained recommendations. Over all he was great The company is expensive so I had to go with another company that was in my budget.
Teagan came out to help us and she exceeded all my expectations. Explained everything very well and answered all our questions. I will actually request for Teagan next time we need help.
Steven was extremely friendly and answered all questions thoroughly. Plumbing issue was for my 96 year-old grandfather and the experience was incredibly accommodating to him. Definitely will use again for future issues!
We had the pleasure of having Benjamin come into our home after our kitchen sink became clogged and had some piping issues as a result. Benjamin was extremely thorough in explaining what the issues were, how he was going to solve them, with what materials, and the pricing. There were also a few other odds and ends in our bathrooms that he was also able to fix. He left our kitchen and other areas of our home spotless after he was finished. He was very kind and did an excellent job. I would recommend him and this company for anyone's plumbing needs.
We have been with Gentlemen plumbers for a number of years and are always impressed by their promptness in coming to our aide. They have a friendly yet professional approach where they look at the situation, tell us how much it's going to cost up front before proceeding to work. Their prices are reasonable and their work is guaranteed and they clean up after themselves when they are finished working! Thanks again guys! You truly are Gentlemen!! Trish and Dan
We recently suffered a fairly major flood in Calgary, Alberta due to a failed water pipe and retained The Gentlemen Plumbers to repair the cause of the damage. Ladislav Harman was the plumbing and heating technician who carried out the work and did an extraordinary job. We would hire him again without question. Ladislav is an excellent communicator: he explained the problem, its source, what fix was needed and why, and steps that could be taken to prevent future loss. He was candid and upfront about the cost - which was reasonable - and explained the breakdown of it. He performed the work and showed us exactly what was being done and why. Ladislav added much value to his site call: in addition to repairing the cause of damage, he inspected without charge other plumbing and heating throughout the house. He identified other areas of risk to watch out for and explained what steps to take to lessen risk. Ladislav is professional, courteous, kind, and demonstrates clear expertise. We will hire him again for all of our plumbing and heating needs.
Daniel and Nick were very professional and courteous. Daniel provided me with different options to fix the water pressure problem in the house. He was very detailed with explaining the problem and what they will do. The repair to the hot water side was enough to fix the problem so they didn't even need to touch the cold water side resulting in a savings there. Nick even offered to change the burnt out light-bulb in the basement since he was on a ladder anyways. I am a happy customer and will definitely use Action Auger again.
Richard was very professional and knowledgeable. Excellent work and great service.
Very polite, friendly & knowledgeable! The work was done professionally & area was clean when work was done.
Great service as always.
Great straight forward pricing and service. There were no surprises and the final bill was the initial estimate. Mack also did a free inspection of our other washroom and sinks which was appreciated. We definitely know who to call for our plumbing needs.
Mack was awesome. Very knowledgeable and did a great job. I appreciate his honesty with my helping me with my plumbing situation.
On time and fixed everything quickly. Super polite. Highly recommended!
Had a very good experience with Richard. He was very informative and very knowledgeable with everything we asked about. Will definitely use the gentleman plumbers again.
Great service. Really clean and courteous. Didn’t leave any mess behind and explained everything clearly.
Very professional service! Would definitely recommended Mack to others.
This is the second time we have used The Gentlemen Plumbers and both times they have been professional, knowledgeable and very helpful.
Frequently asked questions
How does Expert Plumbers communicate with customers during service?
Expert Plumbers provides clear communication from start to finish, including notifications via text or email about arrival times and updates during the job.
What can I expect regarding professionalism and conduct of the plumbers?
Plumbers are described as polite, professional, knowledgeable, and courteous, often explaining work details and maintenance tips clearly to customers.
How does Expert Plumbers handle emergency or urgent plumbing situations?
They respond promptly to emergencies, sometimes adjusting schedules to accommodate urgent calls, and complete repairs efficiently while keeping customers informed.