About Expert Plumbers
Expert Plumbers is a top-tier plumbing service renowned for their exceptional customer care and professional expertise. Praised for their prompt response, they specialize in a range of services from emergency repairs to routine maintenance. Customers rave about the knowledgeable and courteous team, highlighting plumbers like Adam, Wayne, and Alan for their informative and friendly approach. Whether it's a water heater replacement or a comprehensive home inspection, Expert Plumbers ensures a seamless experience with thorough clean-up and honest work. Their dedication to customer satisfaction and ability to handle complex situations with ease makes them a highly recommended choice for any plumbing needs.
Customer reviews
Showing 1001–1050 of 1,545 published reviews.
Very friendly and efficient plumber who worked quickly in solving my problem.
Professional work ... communicate very well. I have hired these guys before and won't hesitate to call them again!
We replaced our kitchen sink a couple of years ago and the drain didn't quite line up. I attached it myself, but I guess there was too much strain on the pipes, and one of the drain pipes cracked. Steve replaced the entire drain pipe system under the sink. He was pleasant and thorough. I may have paid slightly more than other companies, but I ended up being very impressed with the service, and believe I got value for my money. After fixing the initial problem, he did a whole house inspection and gave me suggestions on improvements or maintenance. He even helped me figure out a "do it yourself" plumbing issue. It was a very good experience and I am very happy with the result.
Ryan was awesome! He spent 4 hours on the job scouring the tree roots out of the pipes. He gave a good explanation of the issue and solutions. He was great to work with and I recommend this company!
After 2 water tanks, 1 water softener, and now 1 high efficiency furnace later, we highly recommend the Gentleman Plumbers. Work was completely as scheduled and work areas were returned cleaned back to their original state. Both crews stayed until work was completed and everything was functional. Definitely not a 9-5 company. We will definitely use them again for our future plumbing & heating needs. Thanks again to Nathan (Red Deer) & the 2 Ryans (Edmonton).
We had a slow leak under our sink that went unnoticed until it causes damage to our kitchen floor. The plumber arrived within a couple hours of my calling, and the price for dispatch was provided over the phone when I spoke to the receptionist. He assessed the problem, conveniently had a replacement part in his van, fixed it for a reasonable price and then checked over my hot water heater, shut off valve etc as part of his routine check. While we still have to deal with insurance now, getting the leak fixed was a pretty pleasant experience.
Awesome service from Ben. I thought the price was a bit high for the service. But Ben was super knowledgeable and quick.
Your representative was knowledgeable and skilled in his work to install a new Toilet. He did the work well and efficiently. In addition, he was a very pleasant person to be with and had a wide area of knowledge. A good addition to your service personnel.
I was very happy with the service from gentlemen plumbers. The technician that came to my house was polite, informative, and competent. I docked 1 star cause he arrived after my scheduled time between 10-2 but I was notified prior that he was running behind and would be late. I very much appreciated that heads up cause many times you don’t get that.
Came home to discover home was getting cold and the furnace did not appear to be working. Called and a repair person arrived in under 30 minutes. The repair person was friendly and efficient and the repair made promptly.
Ryan was an absolute pleasure to have in my home especially since plumbing issues are so stressful. He was very knowledgeable and helpful. I won’t hesitate to call on them again for any plumbing issues.
Excellent prompt service as usual. Have used in past and service was fantastic. Flexible times to book and after hour call answering. Very reasonable prices and same day repair. Thanks again
Thank you soo much for the great service. Right from the call center to dispatching a technician expediately. The gal at the call center was very understanding of my situation. I was dealing with another plumber/company who had come to my home September 23 to repair a shower issue but left the shower not operating properly, after chasing the other company around and listening to excuses for weeks to return and fix the shower properly they finally said they would not come out and to find someone else. This after I tearfully poured my heart out to him Nov 17 with regards to my terminally ill husband being discharged home from the hospital and that home care will be coming to do a safety inspection and would probably appreciate a proper working tub/shower so that they can assist me with his care. Horrible experience with them. Your call center gal had me booked in for the next morning. Technician Adam was professional and knowledgeable. Very pleasant fellow to deal with. I am so pleased I chose your services. Top-notch Technician Adam and call center. Thank you
Kale, Allan and Ben came out to fix a broken sewer line and install a new water line for us. It was a big job where they had bring in an excavator. They were professional and took the time to explain the process to us. It took 2 days in -15c weather to complete the job. They stayed late both days and worked hard to ensure we wouldn't have to go more than 2 days without water and plumbing. They even let my 8 year son who was fascinated ask them a 'million' questions and 'apprentice'. Thanks for a job well done, guys!
Wayne M. was very nice and explained what needed to be done. I wish it wasn't so expensive to fix taps etc. Thanks Wayne for all you did for me.
The technician had excellent troubleshooting skills, the problem was diagnosed, explained and solved quickly and efficiently. All work performed was top quality.
Prompt arrival as stated and very pleasant/informative to talk with during inspection. Many tips were kindly offered for preventative maintenance. Would be very pleased if Wayne came for next years annual check up!
Gentleman Plumbers were able to send someone out the day after we phoned. Steven is the technician they sent and I have only good things to say about him. He is the ultimate "gentleman plumber": his respect for our home was immediately visible as he brought in carpets to cover the area where he was working. He explained what needed to be done so it was easily understood and the work he did was excellent. Steven is very personable and I liked his attention to detail. He went over and above what I expected of a plumber and I would recommend him highly!
We needed our Furnace serviced and as always Daniel and Jesse did a wonderful job both were very knowledgeable and polite, gave us excellent information and advise, we know who to call if our furnace is sick. PS. Koda, Mali and Binx are always happy to greet these Guys !!
Prompt, professional and fixed right. Good job.
Steve really knows his stuff. Very pleasant. I would give his company 5 stars.
My boyfriend and I recently had Brian come out and do an estimate for a bathroom replacement. was fast and efficient and straight forward. We called back shortly after to book an appointment to have the work done. A week later we had the work done, sink,toilet and hot water tank replacement. The work was done in a timely matter all in one day.Overall great customer service . I recommend this company to everyone.
We were without heat for 3 days and were unable to find anyone who could come out, I called after remembering Gentleman Plumbers put in our water heater. They were able to book us in for the next day. Adam was able to come earlier than our appointment was booked for and he was able to confirm what ATCO had already told us and replace the faulty parts. Adam was very professional and friendly, he represented his Company in the best possible way. He was very tidy and diligent in his duties.
A plumber was due to come between 5 and 7 today. I was expecting it to be on the later side. Imagine my surprise when Steve showed up a couple minutes before 5! He was very knowledgeable, friendly and thorough in explaining what he was doing from the get go. His professionalism went above and beyond. I would certainly not hesitate to call these guys again!!!!
Have had them here on various occasions. Always well presented, polite and take the time to explain what is happening and how they intend to fix it. I would highly recommend them to anyone. It also pays to become a member. Great company. Ben was here recently, we had our water tank replaced, to do some work on it. He even texted me a few days later to see how things where going. Thanks to all the guys that come to our home. Customer service is not dead!!
Recently we had an emergency and they spent a day replacing our sewer: timely, efficient and excellent communication.
Both times I've had these guys to my house, they've been very helpful and explained everything that was going on, which is something I really value. Very polite, professional and easy to get along with!
Love this company, & love the staff. So friendly and polite. If you need plumbing done, THEY ARE THE GO TO PEOPLE!
Very pleased with the quick and effective service! Benjamin is very kind and fantastic with our five dogs which is a very important bonus! Definitely recommend!
We had Steve from Gentlemen Plumbers at our residence for a furnace and plumbing inspection yesterday. He was very thorough going through the checklist of work objectives and communicating verbally to us his recommendations. He also put the recommendations on a hard copy by email as per my request. I really like their professionalism when they are in my home for service calls.
The service tech was on time, friendly, and knew what he was doing. No extra charge for Saturday service. Most other places charge extra for coming on Saturday. Price was reasonable as well. Would definitely have them back again!
The men were very polite and courteous! They even brought their own rug! And remove footwear then Steven fixed the shower problem then changed the hot water tank! And they even gave us a seniors discount! And best of all they took all the old stuff away!! We're all so happy about the wonderful experience. I would use them again most definitely
John, from Gentlemen plumbers came to the house quickly. He was excellent at explaining all of our options, and made sure I understood. I live in a remote location, so I did not mind the charge. This is the second time I have used them, and I would definitely use them again if needed. I recommend them to all my friends and family.
I was very pleased with my service they put me on priority and in less than 12 hours they were testing my problem furnace. Same day Wayne went and got parts and started replacing parts. Unfortunately after 5 hours trying. Everything the furnace was dead. He was on the phone to his company to replace my furnace. He went out of his way to provide small heaters to as many rooms we needed . I had enough to keep my home from freezing . They are reliable curious professional Wayne made sure my furnace would be installed in two days. He explained all cost how it would be done plus a home inspection fixed a leak under my sink in minutes . He was here on time with. Kale and the two started covering my floors went under the house on the roof in the cold without a break. I. had anew furnace less then 5 hours I have a new furnace they even vacuumed !!! I am totally pleased and would recommend you call them first for all pluming needs. I had called Mr Furnace who kept setting up dates and times to be here 3 days they came told me I would here from them in 2 or 3 days about parts they called and said another few days for parts buy. In the mean time Action Auger Calgary had done it all and job finished! Thanks Wayne and Kale!
I cannot say enough about the exceptional service provided by Adam! He is a true asset to your company! His professionalism, expertise and helpfulness were very much appreciated! The job was completed successfully and we are totally pleased!
Very efficient and detailed oriented. Satisfied and does recommend services to family/ friends.
Furnace not turning on. Called The Gentlemen Plumbers and they give me a time that they would be available. It was suppose to be 1 to 5 on Nov 3 - in the morning I called them back to see if they could come early and they sent Wayne. He had the heat on and and the furnace running in no time. He explained everything that he was doing and give me a price before he did the work. Very happy with the service I would recommend this company to anyone that need repair.
Thank you Nick for doing such a fabulous job and fixing my two sinks, dishwasher and installing my new rain shower head in my master bath. You are definitely professional and a pleasure to work with.
Great service!! Nick explained all the options for an older toilet that was leaking at the base. He cleaned up after the installation of the new toilet. Nick was very friendly and professional .
Frequently asked questions
How does Expert Plumbers communicate with customers during service?
Expert Plumbers provides clear communication from start to finish, including notifications via text or email about arrival times and updates during the job.
What can I expect regarding professionalism and conduct of the plumbers?
Plumbers are described as polite, professional, knowledgeable, and courteous, often explaining work details and maintenance tips clearly to customers.
How does Expert Plumbers handle emergency or urgent plumbing situations?
They respond promptly to emergencies, sometimes adjusting schedules to accommodate urgent calls, and complete repairs efficiently while keeping customers informed.