I called the Gentlemen Plumbers because I had a badly dripping tap in my bathtub. They sent along Ryan Park, and after looking at the age of the tap he thought my best solution was to replace it. He was fast and efficient and cleaned up after himself. I am super happy with the new taps, they are easy to use and my constant drip is gone! Would highly recommend, and will call The Gentlemen Plumbers for all my future plumbing needs.
About Expert Plumbers
Expert Plumbers is a top-tier plumbing service renowned for their exceptional customer care and professional expertise. Praised for their prompt response, they specialize in a range of services from emergency repairs to routine maintenance. Customers rave about the knowledgeable and courteous team, highlighting plumbers like Adam, Wayne, and Alan for their informative and friendly approach. Whether it's a water heater replacement or a comprehensive home inspection, Expert Plumbers ensures a seamless experience with thorough clean-up and honest work. Their dedication to customer satisfaction and ability to handle complex situations with ease makes them a highly recommended choice for any plumbing needs.
Customer reviews
Showing 451–500 of 1,545 published reviews.
Very professional at a reasonable price. Ryan, technician, promptly diagnosed and fixed a problem I was having with garage heater. I highly recommend The Gentlemen Plumbers.
Wayne arrived when he said he would, was very friendly and knowledgeable, fixed the problem efficiently, and didn't make a mess. My sink drains again and that's exactly what I was looking for! The only thing I thought was odd was that the dispatch and travel fee was not bundled into the cost when I chose to move forward with the work. I have no issue paying to have someone come out, if I had chosen not to do the job then of course a technician's time is valuable. I assumed that choosing to complete the repair would mean that cost would be absorbed, but that wasn't the case. That was my own assumption though and in no way reflective of the great service and work performed, so I still say 5 stars and would certainly use the company again if needed :)
Jesse came and dealt with a difficult backup problem in my basement. He was professional and very informative and dealt with what turned out to be a multifaceted problem.
We have used Gentlemen Plumbers for almost two years and each time have found them very professional, maintaining a very clean, organized work area. This time was no exception and in fact, we got two technicians for the price of one - Walter and his trainee Dylan. They quickly discovered the source of the problem, provided us with two options, repair or replace. We opted for replace as the toilet was over 20 years old. They had a suitable replacement in their van and within 40 minutes Dylan had removed and reinstalled the new toilet and tided up. At the same time Walter completed our annual plumbing inspection and found everything to be in great operating order. He did suggest I remove the quick connects from the outside taps and even volunteered to go out in the snow and take them off for me! Gentlemen Plumbers provide a great, cost effective service with great people doing the job.
I've been using this company for hvac and plumbing problems for almost ten years and have been totally satisfied with them. Their people are competent, personable, and conscientious. I have never had a problem with the work they have done. Their prices are reasonable and their customer loyalty program is one of the few I have ever signed up for. I have never regretted that decision - it has literally paid for itself in two years with this older house. I also like that they seem to try to send the same person, Ryan in my case, so that there is continuity in addressing the issues that older houses have. He redid the plumbing under my kitchen sink today because it had been backing up and getting worse over the years, but before we did anything, he did a total walk through of what might be causing the problem and made sensible recommendations on an incremental approach to a solution. Sink is working just fine now with incremental step one!
Expensive, but Kale and Caleb were very professionals and personable. Very nice guys!
The Gentlemen Plumbers save marriages! Wayne and Brakkas were friendly and provided excellent service. They answered our questions and offered an easy to execute plan to improve the life of our plumbing. We have used this service in the past and will recommend them to our fiends and family.
The technicians were extremely friendly and we joked around the entire time they were here. They were extremely knowledgeable and knew what they were talking about. I love that, as part of their service, they do a complementary inspection of the entire house! I knew there were so many issues to be fixed, so it was great to have a professional confirm that, so we can get going on fixing up the house. According to me, they are much more reasonably priced than other plumbing services we have used in the past. We will definitely be using their services for all our plumbing and heating needs in the future. I would highly recommend them to everyone!
Always prompt, efficient service!! Makes dealing with a rental property much easier—the trustworthy, knowledgable staff (from office to field), are always understanding and accommodating! Jesse has been super helpful and is always willing to go above and beyond, to deliver the best service possible! Highly recommend! 👌🏻
Scott and his partner were fantastic in replacing our garburator. They provided efficient, professional and friendly service. They were very informative & provided us with lots of helpful information regarding the plumbing in our home. We highly recommend The Gentlemen Plumbers for any plumbing needs.
Jesse Arrived on time, discussed options and pricing beforehand and completed the work to a high standard.
I called the Gentlemen Plumbers to have my furnace cleaned and a leak fixed in my kitchen tap. Wayne and Brakkas showed up on time, checked out the situation and gave me a quote. They were both very patient with my dog and cat who wouldn't leave them alone. Brakkas cleaned the furnace while wayne got my kitchen sink back in working order. Overall, I'm very satisfied with the work they did and felt very comfortable having them over. Will call again should I need more work done.
Thank you for the speedy service. I was pleasantly surprised to have someone come out the same day. Jesse was very professional. I will definitely be calling again next time I need help. Thanks again
I am a repeat customer because the first time was great. And now the second time was great too.
Adam Carnell was the service technician rather than the Adam pictured on the website. He was very professional, courteous and thorough. He went out for additional parts on a very snowy day. I recommend Adam and appreciate his efforts in completing the plumbing repairs for my house.
Scott arrived on time, was extremely polite and respectful. He was very knowledgeable and was quick to identify the source of the problem and deploy the most economical and robust solution. Overall, the service was excellent and well worth the money.
Tried to fix my OLD toilet (at least 25 years old) - BIG mistake!. Float didn't shut off and shutoff valve started to leak when I tried to close it. Bought 3 different replacement parts and got to work. After three hours of frustration, hurting knees and bruised elbow because of the extremely tight space it was still leaking. Called Gentlemen Plumbers and was told would send someone in about four hours. Well, the plumber arrived within one hour. Walter Ahlisch inspected and gave me pricing to fix toilet but also pointed out that other problems may crop up due to age of appliance. My wife and I had already discussed that we want a replacement, and that is what we decided to do. Walter drove to a wholesaler and then installed it including a new supply valve. Work was done very quickly and efficiently. Everything was cleaned up and the old stuff removed. Walter was professional and pleasant to me and my wife. We've already recommended him to a friend who has a similar problem. Peter
Unfortunately we have had plumbing problems throughout the years. Fortunately we contacted “Action Augers” (AKA The Gentlemen Plumbers) the first time and have never regretted a single service call. The problem was taken care of promptly and always with an explanation as to why things went wrong. Even though we knew that your company is professional and thorough, we were unprepared for the extent of your commitment to provide the best possible advice and assistance. When it came time to replacing our 20 year old furnace it was obvious that your company would be the one to do it. Your crew arrived at 9 AM and did not leave until after 6 PM. That is not to say that they were layabouts, it is to say that they were exact and precise. We most definitely appreciated their attention to detail, even using mats to cover our floors from the front door to the basement and wearing booties over their shoes. They treated our home as if it were the Taj Mahal. Special thanks to Don S., Andrew, Ryan P., and Nick S. Amazing crew and an amazing company.
I needed to get three sinks hooked up and I contacted The Gentlemen Plumbers to do the job. Pros: 1. Brian, the plumber dispatched to my place, did an excellent job. He made sure the job was done right and didn't leave until he was sure we were satisfied with the work. 2. Brian also did a general inspection of the house for no extra charge and shared his knowledge/findings on several items such as the sump pump and drainage system. Cons: 1. When I called to set up the job I was unable to get an estimate on the approximate cost of the job. They also charge a dispatch fee, even if no work is done. So basically, if you want an estimate you have to pay $70 for it. I'm told this is common in this industry, however, I still don't like starting a job without knowing approximately how much it will cost. 2. The work cost more than I expected. Again, this wouldn't have been a problem if I had been able to obtain an approximate estimate up front. I understand that an estimate given over the phone may not be accurate, but at least that gives a ball-park figure to work with.
Jesse from Gentlemen Plumbers came to unclog my kitchen sink (double). He was very friendly, pleasant and well spoken and explained everything he was going to do before he started. I found him to be extremely knowledgeable and confident in what he does. He did a fantastic job and very much takes pride in customer service. I highly recommend Gentlemen Plumbers, and more specifically, Jesse.
Excellent work. Appreciated the professional, friendly and clean approach taken by the assigned plumber who went above and beyond when completing his tasks.
Required professional plumbing help to fix main floor shower malfunction. Repair technicians explained options than quickly remedied the issue to my relief & satisfaction. Job well done - price a touch steep
I've had work done with them before. They're always on time, friendly, and they clean up after the work is done. They explained what was wrong, what the fix is, and how to prevent any further problem. Would recommend.
Dan was late getting here due to the previous appointment. However he was easy to work with and had good advice for a number of problems I have. Appreciate his friendly help.
The technicians' are always prompt, polite and kept me updated with what they were doing throughout the task.
Very helpful! I was having the work done on my rental property and couldn't be there and but everyone involved made it a very smooth process.
I found the company online. I needed a kitchen plumbing leak fixed for a home inspection. They also did a free home inspection and found the expired washing machine hoses and replaced them. A previous home inspector missed this problem. Kale and Danny were great guys. Personable and professionable. It was a great experience
Very professional service. I strongly recommend this company.
We are extremely pleased with the service we received recently. Daniel solved our water heater issues within minutes - we were quite amazed at how quickly he pinpointed the problem as it was a result of an unusual occurrence. He was not only very efficient and competent with his work he was very courteous and friendly - a pleasure to be with! Our experience with your services was very positive and we would highly recommend your company to anyone !!! Thank you !!
Scott and Danny did a great job for me ...fixing a leaking water line under kitchen sink.....they were able to come by the next day...so super fast service....they also did a complete home inspection of our house making sure everything looked good.. These guys were very honest and trust worthy ....I will recommend these guys to my friends and family. Great job guys
Very thorough and professional service. Wouldn't hesitate to call again.
I had a flooding emergency in my basement. The plumber team responded promptly and did a top job of getting to the bottom of the issue and resolving it..it was a dirty job and I could tell that they went well above and beyond to do the clean up. Thank you so much, this was really appreciated more than you know. i highly recommend them and will use them for future plumbing issues. Thank you...thank you, thank you :)
Great service, a real gentleman very helpful.
Very quick and professional service. No surprises. All costs explained. I would not hesitate to call again.
Brian was on-site initially to assess our needs. We found him to be very professional in his initial assessment and he went the extra distance working with the dispatcher to book the repair for the next day. Brian and Steve returned the next day, and again, very professionally went about their business and took care of our problem. Would definitely recommend!
Jesse from Gentlemen Plumbers installed a hot water tank for me. He was very meticulous and careful. He was polite and well mannered. He did a fine job and didn't leave until everything was perfect. I will definitely call Gentlemen Plumbers the next time I need work done.
Wayne was awesome!
Jesse was thoughtful, thorough, and careful as he tried to determine the source of the leak in our bathroom. He went above and beyond and I am completely satisfied with his service.
Fantastic service, clean, efficient. Walter was awesome and explained everything well. Even put in a new access under the sink for the future. Sinks now drain better than when we bought the house! Also went through the house with plumbing recommendations. No pressure!! The best!
Daniel (Edmonton) was, as with previous appts, very respectful and professional and took the time to answer my many questions and concerns. He provided me with options, both short and long term and completed the repair in a timely manner.
Riley came and was awesome. Riley was very informative and polite and very friendly. Explained what he could do and made sure we understood all that was involved in the repair. Riley asked me to come along the free home inspection and told us what was wrong or could be better. Very good at his job even had a good guess at what our dog weigh lol
Frequently asked questions
How does Expert Plumbers communicate with customers during service?
Expert Plumbers provides clear communication from start to finish, including notifications via text or email about arrival times and updates during the job.
What can I expect regarding professionalism and conduct of the plumbers?
Plumbers are described as polite, professional, knowledgeable, and courteous, often explaining work details and maintenance tips clearly to customers.
How does Expert Plumbers handle emergency or urgent plumbing situations?
They respond promptly to emergencies, sometimes adjusting schedules to accommodate urgent calls, and complete repairs efficiently while keeping customers informed.