Great service, and membership is a good thing to have. Ryan toke time to explain everything in detail.
About Expert Plumbers
Expert Plumbers is a top-tier plumbing service renowned for their exceptional customer care and professional expertise. Praised for their prompt response, they specialize in a range of services from emergency repairs to routine maintenance. Customers rave about the knowledgeable and courteous team, highlighting plumbers like Adam, Wayne, and Alan for their informative and friendly approach. Whether it's a water heater replacement or a comprehensive home inspection, Expert Plumbers ensures a seamless experience with thorough clean-up and honest work. Their dedication to customer satisfaction and ability to handle complex situations with ease makes them a highly recommended choice for any plumbing needs.
Customer reviews
Showing 1–50 of 1,545 published reviews.
Great service! My toilet needed repairing and it was fast, straightforward and easy. The men who came by were very friendly and extremely professional!
I had a great experience. Mike was polite, friendly and professional. Left my house tidy. Couldn’t ask for more.
Friendly, efficient and reasonably priced. Great service every time.
Tom arrived at my house after attending to an emergency call at another residence. I had made an appointment for earlier in the day, however their office assistant called to ask me if it would be okay to move my appointment to a later time to accomodate the emergency. I was previously in a same emergent scenario once so I understood, however it shifted my day plans by three hours as I had to wait an additional three hours for arrival. Pricing for dispatch was made clear during booking, which I agreed to. Pricing for humidifiers was explained to me upon assesment of my furnace set up. I had many questions regarding other piping, duct and plumbing work around the house which Tom was able to answer professionally and with a solid foundation of knowledge. Replacing the 15 year old humidifier took approximately 3.5 hours and he spent some time cleaning and doing a walkthrough of my existing plumbing (part of the package when you call them the first time - included in dispatch price which I thought was fair for the assessment time given toe during my call). Excellent work, however they do charge industry pricing and sticker shock may not be agreeable to some.
Service technician was awesome! He was able to diagnose my leaky problem very quickly and get it fixed easily. We had some good conversations while he was working and he did a very thorough inspection of all the other plumbing in my house. Gentlemen plumbers really did put a smile on my face. Thank you!!
Fantastic service, very professional, superior knowledge and unparalleled customer service! Always my first call.
Great response for a backed up sewer. Quick and clean. Kale cleared the issue and provided reasonable options for replacement. Will most certainly look to them in the future for the upkeep of our aging home.
Excellent service
Very fast and very efficient 👍🏽
The tech arrived on time, took us through what he would do, and was up front on costs and options. He completed the work we originally needed done, as well as a couple of other items we decided to have done upon discovery. Very friendly and did the work quickly. No mess left behind. Thank you for the excellent work.
Very professional and knowledgeable. Rectified the issues quickly. Happy to be a member.
I have had the pleasure of Kale and Adam installing a new hot water tank and furnace. They were very thorough and took the time to ensure everything was done to my satisfaction. Adam was out a couple of weeks ago for the annual check up, again, a very thorough job. would highly recommend!
The plumber, Dan, was personable, prompt, and performed his work efficiently; all the while explaining his actions and reasons. Nothing was a surprise. Dare I say, he was a gentleman and worked admirably. I will request their services, again, if they are available and willing to travel to our acreage.
Thomas was absolutely professional and incredible. He explained every part of the way. made it a wonderful experience. its like he was working and teaching me about plumbing at the same time. he has a heart of gold and makes sure everything is done correctly.
Great friendly service, every visit.
Great friendly service. Knowledgeable and informative.
I had another amazing experience today ! When I need something done I always get kind and courteous plumbers ! Thank you so much for all you guys do ! Very happy customer
More than excellent, Dan & Michael were exceptional, THEY ARE A GREAT ASSET TO THE COMPANY AND GENTLEMEN THEY ARE. WELL DONE BOTH OF YOU. They explained everything to me and were so polite. They checked all of my plumbing and showed me what I need to buy to stop the clogging in the future. A strainer for the tub. I will be using them again next month to replace some pipes. See you then Gentlemen.
Andrew was excellent, it was a major major repair and had to be done right away - he went the extra mile and I can’t believe how professional and skilled this young man is - now I see why this company is successful.
It’s not often you get the kinda service that actually makes you wish the service technician could come back another day, simply cause their service, experience and quality of service and time offered was just so amazing! Our service technician was Andrew and he was impeccable. After a 13 plus hour day of a terribly messy situation he was still the a perfect gentleman with a smile. He made this terrible situation not nearly as bad! He explained everything throughly. He was beyond neat and tidy and kept my house well taken care of, as much so as if it were his own. He was skilled and professional and I absolutely 110% would recommend him and his company to anyone who needs plumbing services. Thank you kindly for all the effort and high quality service on our behalf. So much gratitude coming your guys way :) :) :)
super friendly, upfront about expected costs
Andrew was a lovely young man. Very thorough in his work and all of his explanations. I was very satisfied with the work done.
Kyle was great,excellent service and explained all options for my hot water tank, explained the price as there are no hidden fees, nice job cleaning up. I would highly recommend Gentlemen Plumbers
Always very impressed with the service from the Gentlemen Plumbers! I recently had some backup flooding in the basement and Laverne went above and beyond to ensure my main drainage line was cleared and running smoothly. He was a pleasure to work with and is super funny to boot!
Fast, knowledgeable, respectful. Provided options & explained them.
Turned on the furnace for the first time this year and it was only blowing cold air. After a call to The Gentlemen Plumbers, Nick came out and confirmed what I suspected; my 20 year old furnace needed to be replaced. After going through all the options, we settled on what was to be installed and Nick and Ryan spent the whole day installing the new system and the upgrades around it. They’re work was efficient, clean and professional. The friendly service was greatly appreciated. Thanks Gentlemen Plumbers for giving me a nice warm house heading into wintertime. 5 stars ⭐️ ⭐️⭐️⭐️⭐️
Great service from Gentlemen Plumbers; Dan and Michael did a great job repairing my leaking shower faucet knob assembly. They were polite, professional, and explained all the costs involved as well as all options to effectively fix the problem. They were also very knowledgeable in describing plumbing practices, etc. How can you go wrong with this company. Again, great service.
My technician was Kyle. He was so well educated at this. He explained everything. He went over and above...cutting out the wet floor under my toilet. He was so thorough. Explained the Diamond Club membership and I also learned so much about water tanks and furnaces. Will definitively use this company again!
I had Scott come to my home to fix a leak that was caused by my upstairs toilet and he did a phenomenal job. He was clean and very well prepared, left no mess at all. He explained how the leak was caused and physically showed me everything that was going on. He explained price break down and prices were reasonable. During his inspection of our water and heat systems in my house he explained everything very well. I would recommend Scott for any of your plumbing and heating problems. By far the best plumber I’ve had do work for me. Will be calling him again for any other issues I have.
The plumber, Blair, was clean and efficient. All charges were discussed and approved before work, so there were no surprises. If needed, I’d use them again
Very pleased with the service and satisfied that the job is done properly now. Peace of mind that it won’t leak again or it’s a free fix for the next year is good too
Frequently asked questions
How does Expert Plumbers communicate with customers during service?
Expert Plumbers provides clear communication from start to finish, including notifications via text or email about arrival times and updates during the job.
What can I expect regarding professionalism and conduct of the plumbers?
Plumbers are described as polite, professional, knowledgeable, and courteous, often explaining work details and maintenance tips clearly to customers.
How does Expert Plumbers handle emergency or urgent plumbing situations?
They respond promptly to emergencies, sometimes adjusting schedules to accommodate urgent calls, and complete repairs efficiently while keeping customers informed.