FacebookGreat team. Highly recommend to friends. Tyler, Tessa and Daryl were great to work with. House sold first weekend and they took care of everything.
BUSINESS REVIEWS
The Castillo Group x HomeBase Team
15510 Vance Jackson Rd, San Antonio, TX, 78249, United States
Write a reviewAbout The Castillo Group x HomeBase Team
The Castillo Group, a distinguished real estate team in San Antonio, has garnered high praise for their exceptional service in buying and selling homes. Clients rave about their professionalism, responsiveness, and ability to demystify the home-buying process, especially for first-timers. With a reputation for treating clients like family, their agents, including the commendable Elena Rodriguez, are lauded for their dedication to finding the perfect fit for each individual's needs. Whether navigating the complexities of a sale during challenging times or ensuring a seamless transaction, The Castillo Group at Keller Williams City View stands out for their commitment to exceeding expectations and fostering lasting relationships.
Customer reviews
Showing 251–296 of 296 published reviews.
Facebook
GoogleOur realtor, Heather, was tremendous personable in the process of our home purchase. She was amazing along with along with the entire Castillo Team. Choosing the Castillo group was a great decision.
GoogleOur Realtor, Heather, and the entire team were amazing. Choosing the Castillo group was the best decision we could have made.
FacebookWe recently sold our property in Olmos Park and we are glad we chose The Castillo Group to list it for us. Our property sold within 6 days and we had an over the price offer as well as numerous full price cash offers. The Castillo Group team walked us through the selling process in a very professional and thoughtful manner. Our listing agent, Tyler Moore did meticulous market research and hit the sweet spot on our initial listing price. He put us at ease and we were confident in his abilities. He proactively scheduled an open house for the first day the listing became active. The Castillo team advised us wisely from the offer process right through to closing day. Great communication from all team members at all times throughout. We highly recommend Tyler Moore and The Castillo Group. We have no other professional or family affiliation with this firm or with Tyler.
GooglePositive: Professionalism, Responsiveness
GooglePositive: Professionalism, Quality, Responsiveness, Value Working with heather from Castillo group was an absolute pleasure. She was always finding new homes to look at and very responsive to calls/texts in a timely manner. I would recommend heather to all of my friends, family and anyone who wants the best realtor heather as the best realtor I’ve ever worked with ask for her so she can help you find your dream home. Thanks again heather for all your hard work. You made what should have been a stressful process fun and exciting.
GooglePositive: Professionalism, Quality, Responsiveness, Value My boyfriend and I worked with Amanda and her team and they were amazing! We were able to find a house we loved in under a month of working with them. We are first time home buyers and they made the process really easy and they helped us with anything we didn’t understand. We’d definitely recommend them to anyone looking for a home!
GooglePositive: Professionalism, Responsiveness From start to finish, the Castillo Group was fantastic to work with. Mariana, Elena and Chelsea were accommodating, informative and they were there whenever we needed them. They were all very professional and responded quickly to any of our questions and requests. If you need help finding a home look no further than the Castillo Group.
GooglePositive: Professionalism, Quality, Responsiveness, Value
GooglePositive: Professionalism, Quality, Responsiveness, Value we enjoyed working with Amanda Goodman . She is an amazing human, She was so helpful, professional and kind. We would recommend her to everyone we know. looking for a house.
GooglePositive: Professionalism, Responsiveness Everyone at Castillo has been polite and prompt to reply to our questions throughout this whole process. Definitely a great team to work with!
GooglePositive: Professionalism, Quality, Responsiveness, Value Castillo group professionally handled all aspects of the transaction. They are incredibly trustworthy and we were grateful to have them hold our hand for our first ever home purchase. Kudos to Mariana and Chelsea for all their hard work!
GoogleHeather and her team were amazing! As this was our first home purchase we had a lot of questions. They were very helpful and not pushy. I really liked our experience
GooglePositive: Professionalism I always thought that buying a home would be a complex, perhaps difficult, process. (Especially in Texas where the market seems to be exploding). However, finding Amanda Goodman, Chelsea Nielsen, and the rest of their team at The Castillo Group was like winning the lottery. From the start, Amanda and her team exuded professionalism and kindness. They answered every question I had promptly. They problem-solved with the ease and compassion it takes to make a stressful situation seem like a non-issue. They made it easy to understand common real estate terms and practices. Their solid recommendations made it easy for me to decide on my future home. It's often said that home is where the heart is and now I understand why...Amanda Goodman and her team put their hearts into helping me find a home and it made all the difference in the world. Thank you Amanda, Chelsea, and team! When we met, I expected to find real estate agents. What I found instead were friends whose wealth of real estate knowledge is valued and trusted. These agents have earned the very rare 15/10.
GooglePositive: Professionalism, Responsiveness Over the last 3 years, we have used this group to buy and sell our first home. When we bought our house in 2018, Amanda went above and beyond to find us our home. We kept in touch with her over the years so when we wanted to sell to move to the Austin area, it was a no brainer to reach out to Amanda. She set us up with Zach to help sell our home within days and they explained everything in detail about the selling process. They sent out a interior designer to help get our home picture ready. Within 24 hours of listing, we had 7 competitive offers and went under contract the next day. Daryl helped with all the logistics after we were under contract and was always available to answer questions. She reached out to our realtor in Austin so that we could coordinate the closing of our old and new home to make it easier for us. If I could give them 10 stars I would. I would recommend to anyone, any day. Amazing group and really care about their clients!
GooglePositive: Professionalism Castillo group was EXCELLENT in everything having to do with the purchase of our home and and selling of our previous home. The team went above and beyond to help out with questions and many of our tasks as home buyers. THANK YOU so MUCH!!❤️
GooglePositive: Professionalism, Quality, Responsiveness, Value The entire team was amazing to work with! All of my questions where answered quickly . I was terrified selling my house while living out of state but they made the process easy
GooglePositive: Professionalism, Responsiveness Very professional and friendly staff! They paid attention to our needs, providing many homes to chose from. They also made time for showings to fit our schedules. I would highly recommended The Castilllo Group to help you find your next home!
GoogleExcellent service by Heather Rose! She does great follow up and makes the buying process enjoyable, easy and fun!
Google
GooglePositive: Professionalism Shaun of the Castillo Group was fantastic. He truly met our needs. He was with us every step of the way, and made our transition easy. He consistently followed up with us throughout the process which made us feel extremely comfortable. Great realtor!!
GooglePositive: Professionalism, Responsiveness Truly a smooth home selling experience! Our Agent, Tyler is a true professional and he is backed up by a well managed knowledgeable real estate sales team. They communicated incredibly well and handled many of the 'bumps' in the process like Champs! I would highly recommend them to anyone buying or selling a property!
GoogleMy experience with the Castillo was excellent, even during a pandemic they provided professional responsive customer service. Tyler was a great realtor to work with even when I was a nervous second guessing seller. I would highly recommend them to everyone I know.
GooglePositive: Quality, Responsiveness Heather Rose was very helpful and supportive throughout the buying process. Buying from out of state is not easy but Heather made it feel as seamless as possible. Thank you Heather and Castillo Group.
GooglePositive: Professionalism The entire team at the Castillo Group made my homebuying experience fun and stress-free. I would recommend them to everyone.
GooglePositive: Professionalism, Quality, Responsiveness, Value Mariana Castillo and her team are amazing. They made our buying experience easy and stress free. We didn’t purchase a house we purchased a HOME and it would not have been possible if not for Mariana going above and beyond. Words can’t express how grateful we are to have found Mariana. I would definitely recommend them as your next and only realtor, you will not be disappointed.
GoogleRebecca was amazing! She will be my agent for the next house?
GooglePositive: Professionalism, Quality, Responsiveness Working with The Castillo Group made my home purchasing experience so easy and enjoyable! They are a fabulous team to work with here in San Antonio, and I look forward to working with them again in the future!
GooglePositive: Professionalism, Quality, Responsiveness, Value
GooglePositive: Professionalism
GoogleVery smooth transition. Communication was always clear and all questions answered promptly.
FacebookThe Castillo Group was absolutely amazing to work with! As first time home buyers, they did a great job showing and explaining each step of the buying process.We felt very comfortable purchasing our first home! They were friendly, patient, and quick to answer all of our questions. We could not be happier with our outcome and are proud to be in our dream home! It was a pleasure working with Zach, Tawny, and Chelsea! Thanks again for everything!😊
GoogleWe loved the Castillo Group. Daryl and Tyler were so great to work with. They sold our house quickly at above asking price and we're accommodating of our needs from beginning to end. I would definitely recommend using this group if you are buying or selling.
FacebookAs first-time home buyers, we connected with The Castillo Group well before we were ready to buy. The benefit being, they provided continual emails and texts with new homes as they entered the market, which helped us whittle down our initial home-buying goals. This was handled by Ryan and it was very helpful. When we were about a year out from prospective move-in date, Ryan set up our our initial meeting with Amanda Goodman, who would become our realtor. We were instantly imp... See More
GooglePositive: Professionalism, Quality, Responsiveness
GooglePositive: Professionalism, Quality, Responsiveness The professionals at The Castillo Group were very helpful and responsive. They were there for us in the sale our home from beginning to end and made sure we received the best sale price. We would definitely recommend them to anyone looking to sale or purchase a home The Espinosas
FacebookFast, efficient, professional and always friendly. This team made selling my home easy as it could be. 100% would do business with them again.
GooglePositive: Professionalism, Quality, Responsiveness, Value
FacebookIt was such a pleasure to work with Mariana and Chelsea throughout the whole process. I recommend 100% The Castillo Group. They all made the process fun and easy.
GooglePositive: Professionalism, Responsiveness TCG went above and beyond in the selling of our home. They answered all of our questions quickly and made the process smooth and simple. Thank you, TCG!
GoogleThis group is terrific! I'm convinced that they are as good as it gets, I HIGHLY recommend this group. They facilitated the whole thing and went above and beyond for my wife and I. They are more than just a business, they treat you like family. Thank you so much Castillo Group. Yall are outstanding 😃
GoogleDarryl helped us get our home, as well as sell it! She was very nice, professional, and always available to answered questions and kept us informed. Tyler was always available and answered all questions we had. He remained positive and ensured we got the best deal during the sales process. The sale of our home was during difficult times (COVID-19) and there were a lot of uncertainties, but the members of the Castillio Group got us through and we are thankful for their help!
GoogleI have used The Castillo Group at Keller Williams City View on several occasions to buy and sell homes. From the beginning to the end of the process I have been more than satisfied with their communication and professionalism. My realtor, Elena Rodriguez is one of the best realtors I have ever worked with. She's there to answer questions and shows you properties that really suit your needs and wants. I will definitely continue to use The Castillo Group at Keller Williams City View for future purchases and sells.
GooglePositive: Professionalism, Responsiveness. The Castillo Group is an amazing group of professionals. They exceeded my expectation & some. They made the entire home buying process seem less, painless, & met my timeframe. I cannot day enough about how professional they were. They treated me with respect & dignity. I would not hesitate in recommending them to a friend or relative. Thanks Castillo Group.
GooglePositive: Professionalism, Quality, Responsiveness. We loved working with this group when buying our first home! They were quick to get us updated responses, flexible with our work schedules and made sure they kept us updated and on a time line when closing and repairs took a little longer than expected. We will continue to recommend Heather and the wonderful team to all of our friends and family looking to buy in the future. They were all so patient when we didn’t understand, informative, and knowledgeable. Everyone was kept in the loop at all times and now we’re happy to be first time home owners!!
GoogleAwesome group! Very responsive and accommodating. They took beautiful photos to help market our property and priced us perfectly. Highly recommend!
Frequently asked questions
How does The Castillo Group support clients during the home buying process?
The Castillo Group provides knowledgeable guidance, frequent communication, and coordinates with various professionals to help clients understand and navigate the home buying process smoothly.
Can The Castillo Group assist with both buying and selling properties?
Yes, The Castillo Group offers services for both buying and selling homes, supporting clients through each step and maintaining communication until closing and beyond.
How does The Castillo Group handle communication and updates?
The team maintains regular, clear, and timely communication through calls, texts, and calendar invitations to keep clients informed about progress and upcoming steps throughout the transaction.